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Swiss Diamond Hotel Lugano

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Traveller (456)
Room & Suite (359)
Dining (142)
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Overview
  • Excellent56%
  • Very good28%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
“swiss diamond”(15 reviews)
“star hotel”(15 reviews)
“lake view”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (397)
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137 results
Traveller rating
75
42
17
1
2
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LanguageEnglish
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75
42
17
1
2
Show reviews that mention
All reviewsswiss diamondstar hotellake viewshuttle servicerecommend this hotelbeautiful locationcold cutsthe hotel stafffree shuttlein advancebreakfast buffetamazing hotellago restaurantspa areaattention to detailservice was excellentnice view
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1 - 5 of 137 reviews
Reviewed 2 days ago via mobile

A very nice hotel just near the lake and a good spot for trips in the Lugano area. The rooms are very big and comfortable with everything you need. There is a free parking at the entrance, the spa area is very well maintained and...More

Thank Yaronadi
Reviewed 1 week ago

We stayed for 3 nights at the Swiss Diamond Hotel in Morcote. It's located outside of Lugano (15 minutes by car) and a long walk on a tight, busy street from Morcote (7 minutes by car, 20 min walk), so we felt a bit isolated....More

Thank dwwhite73
Reviewed 3 weeks ago via mobile

With a view of the lake and a wonderfully large room this stay was just what we needed at a time on our trip where a good rest was in order. The only negative was we only stayed 1 night as the pool and lakefront...More

1  Thank brettwardle22
Reviewed 12 March 2018 via mobile

Although the hotel is not looking new, everything is working very well. The room with lake view is perfect, and the stuff is great. Specially the waitresses for breakfast were too kind, they made 3 different eggs until my little daughter was happy. We loved...More

Thank UgurYal
Reviewed 6 January 2018 via mobile

This is a very old hotel with serious problems!one of the serious problems in the room was that we stayed 3 nights there and the air conditioning was out of order for all our stay!there was no water in the toilet for the whole day!the...More

2  Thank PSST187497
Response from revenueSDH, Direttore generale at Swiss Diamond Hotel LuganoResponded 8 January 2018

Dear Guest I red carefully the comments about yuor stay and unfortunately I have no excuses. I only regret that yuor experiences has been so negative while most of our customers have always shown great appreciation in our services, from the Panoramna and Lago restaurants...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$200 - US$421 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$200 - US$421 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (456)
Room & Suite (359)
Dining (142)
Pool & Beach (134)
Amenities (85)
Business Centre & Event Rooms (2)
Questions & Answers
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Kim2801
13 November 2016|
AnswerShow all 2 answers
Response from revenueSDH | Property representative |
Dear Mrs. Kim, thank you for your request, you can find this information with Price and Time Table at luganoservices.ch/premxp.aspx Looking forward to welcome you in January Best regards Agostino Reservation Office
1
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vinda
22 February 2016|
AnswerShow all 2 answers
Response from Melinda E | Reviewed this property |
Hi We flew into Milan via Ryan Air and then took a bus from airport (we did not pre book - we bought tickets as we landed), which took under an hour and was not expensive . The hotel does offer transfers but they are quite... More
0
Votes
Room Tips
"Lake view rooms are also on the street, so noise is a factor"
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"Grate for pictures.."
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"Lakeview room"
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"Rooms with lake view of course are spectacular, but there is a street passing by and therefore personally I..."
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