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Palmazul Hotel & Spa

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188 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Reviewed 20 April 2015 via mobile

Thank you for everything! My wedding was amazing specially for the food and service! Rooms were comfort as well and all the family have a great time. Inés the Manager was really helpful and has a great spirit so you can feel relaxed and enjoy every single detail. San Clemente has a great weather... Sunny and a quiet beach!

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Helpful?
1Thank SolTorres
PalmazulHotel, Owner at Palmazul Hotel & Spa, responded to this review
Google Translation

Sol, Les deseamos la mayor felicidad del mundo! Abrazos Jessica

Quito, Ecuador
Reviewed 6 April 2015

Rooms are good, they need some minor maintenance, especially sliding doors and curtains. The best thing is the service, all personnel are really polite, service oriented and follow-up on every request, food is great, but the pool and access to the beach get the highest marks.

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Helpful?
1Thank Pablo V
PalmazulHotel, Owner at Palmazul Hotel & Spa, responded to this review

Thank you so much! Jessica

Quito, Ecuador
Reviewed 17 February 2015

My family and I arrived to this hotel with high expectations given the information provided about its services and amenities. It is a nice hotel, located at the beautiful beach of San Clemente which I have not visited in at least 30 years, I am glad to see that it is still more or less as I remember it. I...

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Helpful?
Thank Garcos
Palmazul, Owner at Palmazul Hotel & Spa, responded to this review

Gabriela, Thank you for your comments! we are going to take them into consideration and fix everything you mentioned. Regarding the filming we are sorry you had a bad experience, as the filming crew took just a couple of minutes in an specific spot of the beach where they asked not to be interrupted but the rest of the area...

Reviewed 3 February 2015

Excellent service, great value for what you get. Beach is literally a few feet away from the hotel/pool. Very good food. The best of all, staff could not be friendlier, I've been to 5 star hotels and never experienced this kind of courtesy and attention. I am giving 4 stars to rooms just because they need to add some mosquito...

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Helpful?
Thank VirginianUSA
Palmazul, Owner at Palmazul Hotel & Spa, responded to this review

Thank you for such an amazing review! it makes our work worth and our days happier! please come back! this is your house! Regards, Jessica

quito
Reviewed 24 November 2014 via mobile

The hotel is good but they need to care for DETAIL. The day I stayed there, the hotel was empty but they put me in the smallest room of all. And believe me: the room was so small that the bed barely fit in there. Don't they know that every night a room is empty is a night lost forever?...

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Helpful?
8Thank m p
Palmazul, Owner at Palmazul Hotel & Spa, responded to this review

We are sorry you felt uncomfortable at Palmazul, we hope you visit us again and experience improvements. Best Regards, Jessica

San Clemente, Ecuador
Reviewed 13 August 2014

San Clemente is a lovely little fishing village with beautiful beaches. Palmazul is the only North American style resort in the area, and is nice. Very pretty pool area and lounge. I would not say this is a spa, but rather a hotel with a massage room, where they can call in a massage therapist if you would like a...

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Helpful?
3Thank megoreilly
PalmazulHotel, Owner at Palmazul Hotel & Spa, responded to this review

Sorry the late response but I wanted to thank your your comments, it helps us grow every day. Regards, Jessica

Reviewed 6 August 2014

Nice weekend!!! Everything was acorded to plan. Sometimes the service was not that good. Excelent food and outdoor activities, nice weather during the whole year!!! Its a place where you can take a nice vacations!!!

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Helpful?
Thank José G
PalmazulHotel, Owner at Palmazul Hotel & Spa, responded to this review

Sorry the late response but I wanted to thank your your comments, it helps us grow every day. Regards, Jessica

Atlanta, Georgia
Reviewed 23 July 2014 via mobile

Beautiful hotel, directly on san clemente Ecuador beach. Food was fantastic, service excellent, coldest beer on the beach. Relaxing on a hammock whale watching was amazing.................can't wait to go back.

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Helpful?
3Thank jay r
PalmazulHotel, Owner at Palmazul Hotel & Spa, responded to this review

Thank you!!! Gracias! Jessica

Shelton, Connecticut
Reviewed 20 July 2014

Two weeks ago I traveled to this lovely resort with my girlfriends family. I booked 7 rooms for 20 people and could not have been more delighted with the venue and service. The staff, including Marcelo, Liz, Pablo, Ines, Marlon and everyone else treated us exceptionaly well. Their professionalism and friendliness were very refreshing. The rooms were large and well...

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Helpful?
2Thank Andrew S
PalmazulHotel, Owner at Palmazul Hotel & Spa, responded to this review

Sorry the late response but I wanted to thank your your comments, it helps us grow every day. Regards, Jessica

Baltimore, Maryland
Reviewed 12 July 2014 via mobile

If you are looking for an out-of-the-way place that hasn't been tainted with tourist traps, San Clemente is your place. The beach is beautiful and quiet, and local fisherman haul their catch onto the shore every morning. The hotel is gorgeous and has everything you need: comfy beds, plenty of hot water and great pressure, a bar, a beautiful pool,...

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Helpful?
2Thank Jennifer489
PalmazulHotel, Owner at Palmazul Hotel & Spa, responded to this review

Sorry the late response but I wanted to thank your your comments, it helps us grow every day. Regards, Jessica

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
At Palmazul Artisan Designed Hotel & Spa, a sun-kissed shoreline awaits right outside your window. Enjoy service that seems to read your mind, and indulge yourself in our superb Cocomar Restaurant and Arena Spa. Palmazul Artisan Designed Hotel & Spa welcomes you with beautiful gardens and a mix of distinct architecture that blends seamlessly with nature. The rooms are decorated not only with products made by Ecuadorian Artisans; but also with a sumptuous view of the sea; as well as having a mini-bar, balcony, elegant faucets, and amenities from L´Occitane. The hotel also boasts a semi-Olympic pool, bar, hammocks, tennis court, and exit directly to the beach. ... more   less 

Additional Information about Palmazul Hotel & Spa

Address: Av Quito s/n | a 500 metros al norte de calle principal via punta Bikini, San Clemente, Ecuador
Region: Ecuador > Manabi Province > San Clemente
Price Range: RM879 - RM892 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palmazul Hotel & Spa 4*
Number of rooms: 16
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Questions & Answers

Questions? Get answers from Palmazul Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You have to try the BBQ!”
 of 5 bubbles 585jdd, 29 Oct 2016 | Read review
“All rooms need major remodeling”
 of 5 bubbles Ananascaaa, 27 Oct 2015 | Read review
“Rooms are all pretty similar but higher floors have better views. Avoid the two rooms adjacent to the restaurant.”
 of 5 bubbles PVTexas, 7 Sep 2015 | Read review
“Stay elsewhere.”
 of 5 bubbles J6222HQanam, 15 May 2015 | Read review
“All Second Floor rooms are reccomended”
 of 5 bubbles John1234Sausalito, 22 Apr 2015 | Read review
5 of 5