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Douro Palace Hotel Resort & Spa

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Douro Palace Hotel Resort & Spa
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370 Reviews from our TripAdvisor Community

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Showing 64: English reviews
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Manchester
Reviewed yesterday NEWvia mobile

The hotel is very nice and is located in a beautiful setting. There are unfortunately a few things that let it down. We attempted to arrange a visit to a couple of vineyards with the hotel prior to our arrival however the majority of my emails were ignored and so another company got the business with an amount paid of...

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Helpful?
Thank Greekgoddess80
Bridport, United Kingdom
Reviewed 6 days ago NEW

Our deal with Fleetway was excellent and reasonably priced. The hotel driver from the airport showed us some of the sights en route and offered to stop if we wanted to take photos of the buildings/views. Catering at the hotel was excellent value - good range for breakfast (inc Soya milk provided on request) and evening meal was superb with...

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Helpful?
Thank snowdon30
Marcelo G, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear snowdon30, First, we would like to thank you for having chosen Douro Palace Hotel Resort & Spa during your visit to the region. We are glad to know we have met your expectations and that you have totally enjoyed your stay with us. We will share your feedback with the whole Team and we do hope to have the...

Reviewed 1 week ago

Beautiful location. Very helpful staff. Station Aregos is a lovely 30 minute not a 10 minute walk. Taxi is €4 per person to and from station. Well worth a train trip to Porto €15 return 1hr 20 min. Amazing Regua €6 return about 40 minutes stunning trip along river. Hotel driver Miguel very helpful friendly and polite. Worth a walk...

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Helpful?
Thank Paul H
Marcelo G, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Paul H, We would like to thank you for having chosen Douro Palace Hotel Resort & Spa during your visit to the region. We are glad to know you have enjoyed your stay with us and that we were able to provide you a pleasant experience. We hope to see you again in a near future. Sincerely, Marcelo Guedes...

UK
Reviewed 14 February 2017

Stayed one week in early Feb 2017. Half board package with Fleetway. A very clean and comfortable hotel in a very picturesque setting. Terraced landscape along the River Douro. Staff are excellent. Food is very good, a lot of choices from the half board menu. Though the package included airport transfer, we hired a car from the airport, 1.5 hours...

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Helpful?
Thank RoseHUk
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear RoseHUk, First, we would like to thank you for having chosen Douro Palace Hotel Resort & Spa during your visit to the Douro region and for sharing your experience with us. It is for us very rewarding to know we have met your expectations and that we were able to provide you a memorable stay. Your feedback will be...

Rugby
Reviewed 15 December 2016

Loved this hotel in its remote setting. Steep walk down to the station (and steeper back up the hill........), so if exploring, better to hire a car. Very good food, and drinks not too dear. Nice rooms with spectacular views. All very well equipped and maintained. Lovely bells across the valley.....

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Helpful?
Thank Iain Richard S
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Iain Richard S, First, we would like to thank you for having chosen Douro Palace Hotel Resort & Spa during your visit to the Douro region. It is very rewarding for us to know that we have met your expectations and that we were able to provide you a memorable experience. We do hope to have the pleasure to...

Vila do Conde, Portugal
Reviewed 22 November 2016

Spent a long weekend as a couple in this beautiful part of our country which is the Douro region. We booked half board and had dinner at the hotel as there are not many options in the vicinity. The Douro Palace is a good 4 Star Hotel. Excellent rooms, modern décor, veranda overlooking the river. Flatscreen TV (20 channels), Mini...

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Helpful?
Thank Manniefcp
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Manniefcp, First, we would like to thank you for having chosen Douro Palace Hotel Resort & Spa for your stay at the Douro Valley. It is for us very rewarding to know we have been able to provide you a memorable experience and that you have enjoyed the time spent with us. We would like to apology for the...

Reviewed 19 November 2016 via mobile

This is a lovely hotel, located in the Douro Valley about an hour and a half from Porto. The train station is a short 10 minute walk from the hotel admittedly down a steep slope. The train is in our opinion they best way to explore the area. We found the staff excellent, the waiting staff were kind and polite...

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Helpful?
Thank Grace P
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Grace P, Thank you very much for having chosen Douro Palace Hotel Resort & Spa for your stay at the Douro Valley. We are glad to know you have totally enjoyed your experience with us and that we were able to provide you a memorable stay. We look forward to seeing you again soon. Sincerely yours, Marcelo Guedes Guest...

Bromley, United Kingdom
Reviewed 15 November 2016

This is a hotel that I could be raving about but there were some serious failings that were completely unavoidable. On the plus side, it was spotlessly clean, in a peaceful location, the food is very good and it is easy to access Porto and other towns on the train service. The river views are wonderful and it is excellent...

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Helpful?
Thank juliatk168
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear juliatk168, First ofall, we would like to thank you for having chosen Douro Palace Hotel Resort & Spa for your visit to the Douro region. It was a real pleasure to receive you and to know you have enjoyed the peaceful location, the food and the river views. However, we apologise for every inconviences your refer - especially the...

Midhurst, United Kingdom
Reviewed 14 November 2016

The location is beautiful but remote. This makes getting around not straightforward and the reception staff not very helpful. A 5E taxi will take you to the local train station (no hotel shuttle) or you can walk down the steep hill approx 1/2ml. The taxi man was lovely, guess he has the monopoly on this service in this remote area....

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Helpful?
Thank karen1904
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear karen1904, First, we would like to thank you for having chosen Douro Palace Hotel Resort & Spa during your visit to the Douro region. We regret to know you have not totally enjoyed your stay with us and we would like your stay could have been more like your expectations. Please allow me only to highlight some aspects you...

Cornwall, United Kingdom
Reviewed 2 November 2016 via mobile

We stayed here for a week with a large group of friends on a motorbike holiday. The hotel is terrific, modern , contemporary and very luxurious. The view over the valley from the room was amazing and the room itself very stylish. The food in the restaurant was really good, maybe a bit pricey, but there a village down the...

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Helpful?
1Thank Stephen B
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Stephen B, First, we would like to thank you for having chosen Douro Palace Hotel Resort & Spa to gather your group. We are very happy to know we have met your expectations and that you have enjoyed your experience with us. Yet, we would like to apologize for the inconvenience you refer and we will share it with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Douro Palace Hotel Resort & Spa, invites you to a unique experience of comfort and elegance in an informal atmosphere, where history and the contemporary are to be found side by side. Various spaces await your discovery, offering unforgettable moments of leisure. Professionalism, comfort, quality and the excellence of our services is our objective, which will allow you to return to the day-to-day concerns with a rested spirit. ... more   less 

Additional Information about Douro Palace Hotel Resort & Spa

Address: Lugar de Carrapatelo - Santa Cruz Do Douro, Santa Cruz do Douro, Baiao 4640-423, Portugal
Region: Portugal > Northern Portugal > Porto District > Baiao > Santa Cruz do Douro
Price Range: RM372 - RM629 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Douro Palace Hotel Resort & Spa 4*
Number of rooms: 60
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Questions & Answers

Here's what travellers have asked, with answers from Douro Palace Hotel Resort & Spa staff and other travellers.
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Questions? Get answers from Douro Palace Hotel Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view rooms are probably best but many garden view rooms can also see the river”
 of 5 bubbles snowdon30, 18 Mar 2017 | Read review
“Very quiet worth a river view”
 of 5 bubbles paulhM7014JH, 16 Mar 2017 | Read review
“Nearly all rooms are facing the River Douro”
 of 5 bubbles RoseHUk, 14 Feb 2017 | Read review
“River views great”
 of 5 bubbles juliatk168, 15 Nov 2016 | Read review
“River view.”
 of 5 bubbles karen1904, 14 Nov 2016 | Read review
5 of 5