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The Rarotongan Beach Resort & Spa

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The Rarotongan Beach Resort & Spa
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994 Reviews from our TripAdvisor Community

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Showing 982: English reviews
Reviewed 6 days ago NEW

I could write a novel but no one really cares so i will cut it down slightly and share my high and low lights Highs: - Beautiful beach/lagoon - Decent straight off the beach snorkelling - Awesome New Years event (at $100pp mind you) - The lovely lady at the Sanctury bar who arranged some snacks for us when we...

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4Thank Nicole P
Sydney, Australia
Reviewed 6 days ago NEWvia mobile

We had shocking service from the outset. We had 3 rooms booked, arrived 7.30am fair enough no room but how hard would it be to escort guests to day area and show them around? We were originally told one of our rooms would be ready at 11am, the other two at 2pm. We appreciated this as had a 20 month...

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2Thank JenJ2210
Seasoned traveller from Devon
Reviewed 1 week ago via mobile

A previous reviewer entitled their review ' Paradise run poorly' and I couldn't agree more! We also stayed at The Rarotonga in the Sanctuary side ( no kids and quiet). The room was fine and comfortable. We only had one night as we were staying in an Air BnB at Aorangi and my wife treated me for Christmas to a...

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2Thank Chocky1948
Reviewed 2 weeks ago

Where to start.... Oh yes..Spa, oh they don't have one you can go across the road for reflexology or a head massage. The place is so out dated and needs a complete overhaul. I didn't have a plug for my bath for 4 days nobody could be bothered to find me one. And just not enough staff, room service at...

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3Thank Carol C
Reviewed 2 weeks ago

Upon arrival in the middle of the night, our room was under renovation. We finally got a room, with an upgrade about an hour later but only after knocking back a room with a double bed only - for 3 people. The location was beautiful, the staff for the most part were very courteous, friendly and helpful. Name tags would...

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3Thank LeanneH1
Reviewed 2 weeks ago via mobile

Ok, 3rd day here and to be honest we are pretty disappointed. 2 days in a row our room has not been serviced! They don't have any ashtrays or water for when you have lunch or dinner. They are also very quick to charge for anything like when we hired the BBQ for $20 the wanted to charge $9 to...

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4Thank llewellenm
Tokyo, Japan
Reviewed 2 weeks ago

The location, staff for the most part are very nice. This place had seen much better days. Perhaps 10 years ago.Today however this is a tired and somewhat run down resort. Better to eat elsewhere than the restaurant as the food is average when compared to what you will end up paying for. The breakfast buffet is basic whereas anything...

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2Thank Linh T
Reviewed 2 weeks ago via mobile

My husband and I stayed at The Rarotongan Beach Resort and Spa over the Christmas and new year period and were nothing but dissappointed. The location is fantastic but the customer service was terrible. Staff had a zero care factor to answer basic questions. The rooms were filthy, unhygenic, outdated and dusty. Our bathroom sink kept rising, my husband had...

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4Thank DezDerya
Wellington, New Zealand
Reviewed 2 weeks ago via mobile

We stayed at the Villa which is 300m up from the Rarotongan and it was great! It was a 3 bedroom place which could hold 8 people. It had 3 bathrooms, kitchen, Spa bath, pool table and our own pool. You could easily spend a few days just within the villa and not get bored. We also got free wifi...

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1Thank CurtisG93
UK
Reviewed 2 weeks ago

We had a garden room which was a decent size although due to adjoining door which had a bookcase against it noise did carry from room next door. The service was pretty erratic we were there for Christmas and a birthday celebration and staff although pleasant and cheerful seemed to be run off their feet. Buffet breakfast very basic -...

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4Thank TraveltripperUK

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience an iconic South Pacific resort, the Cook Islands' signature resort. Slip off your watch, your shoes, your cares and immerse yourself in paradise at the renowned Rarotongan Beach Resort & Spa. Hand feed the friendly reef fish or snorkel straight off the white sands of Aroa Beach in the crystal clear blue waters of Aro'a Lagoon Marine Reserve (the resort's guided Night Snorkeling Tours are a special treat!). This all-tide lagoon is also perfect for stand-up paddleboarding and kayaking (both free!). For couples in love, there's a Personal Wedding Planner to create your dream tropical sunset beach wedding, right beside Aro'a Lagoon, the Lagoon of Love, set on the island's stunning southwest which enjoys both all-day sun and sizzling tropical sunsets. Experience all that's authentic about Rarotonga right in your absolute beachfront, full-service resort. ... more   less 

Additional Information about The Rarotongan Beach Resort & Spa

Address: Aroa Beach, Cook Islands
Region: Cook Islands > Southern Cook Islands > Rarotonga > Aroa Beach
Price Range: RM699 - RM859 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rarotongan Beach Resort & Spa 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
The Rarotongan Beach Hotel Aroa Beach
The Rarotongan Beach Resort And Spa
Rarotongan Beach Resort Spa
The Rarotongan Beach Resort & Spa Aroa Beach, Rarotonga
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Questions & Answers

Here's what travellers have asked, with answers from The Rarotongan Beach Resort & Spa staff and other travellers.
17 questions
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Balclutha, New Zealand

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Questions? Get answers from The Rarotongan Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get transport and eat elsewhere!”
 of 5 bubbles X7596VEnicolep, 16 Jan 2017 | Read review
“Rooms are all very run down and shabby.”
 of 5 bubbles carolcN2123BZ, 8 Jan 2017 | Read review
“sound travels easily between the beachfront rooms.”
 of 5 bubbles LeanneH1, 6 Jan 2017 | Read review
“The resort is old. The upstairs garden rooms are more airy due to the high ceilings.”
 of 5 bubbles whanau_travels, 3 Jan 2017 | Read review
“Dont bother with the restaurant. Eat elsewhere.”
 of 5 bubbles NevillePettersson, 2 Jan 2017 | Read review
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