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Stayed with friends for a couple of days. Our rooms (standard) were a bit small, a bit too warm but good facilities and nice balcony too. Excellent service - discreet but always present. Property is recently refurbished with very good interior design and very well...More
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1 Thank H486SAfabiot
Response from Frédérique C, Responsable Hébergement at Le Mas des Herbes BlanchesResponded 4 days ago
We would like to thank you so much for your feedback following your stay with us at Le Mas des Herbes Blanches.
We are very proud of all your compliments regarding our House, our facilities and our team. Our main concern is to...More
Nestled in the hills over looking the valley, beautiful setting. Fabulous quality accommodation. We were upgraded for free on arrival as it was slightly off season. The swimming pool (outside) is a good size - my wife is a keen swimmer so this is key!...More
Thank Dan T
Response from Frédérique C, Responsable Hébergement at Le Mas des Herbes BlanchesResponded 6 days ago
Dear Dan T,
It is a real honor to read your experience following your stay with us in Le Mas des Herbes Blanches. We are very proud to have met all your expectations concerning the our position, our room, our swimming pool and our spa....More
Clearly, this hotel pays attention to its reviews. We had a great time—two nights—and the staff was clearly determined to keep guests happy.
Two things to improve:
1. The small town of Joucas is easy to find, assuming GPS, but it’s tricky from there as...More
Where to begin. Let's start with getting an email a day before leaving US for our trip informing us the restaurant will not be open during the days we are staying at the hotel. This hotel is not exactly in a town surrounded by restaurants....More
3 Thank Sheetal G
Response from Frédérique C, Room Division Manager at Le Mas des Herbes BlanchesResponded 27 April 2018
Dear Sheetal G,
Thank you very much for taking the time to leave us a comment.
Although we did our best to assist you and offer alternatives regarding the restaurants, I can easily understand you are not satisfied with our hotel service. It happened so...More
My family and I were at the hotel in September/17. The hotel and the view are so beautiful, but the service was terrible. We did not like the food and going with kids was not a good idea. The kids loved it, but the hotel...More
Thank Alexandre G
Response from masdesherbesblanches, Directeur général at Le Mas des Herbes BlanchesResponded 13 October 2017
Dear Alexandre G,
Thank you for sharing your experience on your recent stay with us.
I am very sorry to read that our service did not meet your expectations this time. Our hotel loves welcoming family and children ! We had so many babies and...More
Response from PontRoyal-StGermain | Property representative |
thank you for your kind message.
We will be pleased to welcome you at Le Mas des Herbes Blanches next June. For La Table du Mas, our gastronomic restaurant, we advise you to make your reservation prior... More
thank you for your kind message.
We will be pleased to welcome you at Le Mas des Herbes Blanches next June. For La Table du Mas, our gastronomic restaurant, we advise you to make your reservation prior to arrival. You will not need any reservation to enjoy your breakfast.
We remain at your disposal should you have further requirements. Looking forward to welcoming you soon,
Sincerely, La Direction
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"The best rooms are the doubles with private pool. Beautiful view."