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J.E. Irausquin Boulevard 79, Palm - Eagle Beach Aruba
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Palace Aruba
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 24 hotels in Palm - Eagle Beach
Location
Cleanliness
Service
Value
The 24-hour All Inclusive Hotel Riu Palace Aruba opens all year round and is located directly on the beautiful Palm Beach. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Aruba Airport (10 km) and Oranjestad (11 km) and invites you to explore the area. The hotel has 450 cozily furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa, or get in shape at the fitness center. 2 outdoor pools, 1 children's pool. Day and evening entertainment, as well as our discotheque in the neighboring Hotel Riu Palace Antillas. For lovers of gastronomy, we offer live cooking stations at our main buffet restaurant, Japanese and Italian, Fusion restaurants and Steakhouse, as well as 5 bars and our Capuchino patisserie & ice cream parlor.
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Room & Suite (1,790)1,790
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Diving
Aerobics
Entertainment staff
Evening entertainment
Fishing
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Telephone
Minibar
Flatscreen TV
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Bay View
Languages Spoken
English, Spanish, Dutch
Hotel links
Special Offer:Receive 500 free points
7930Reviews1209Q+A100Room tips
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Popular mentions
Sol E wrote a review 19 Jun
1 contribution2 helpful votes
Rui Antilles Aruba is beautiful- the water and sand speaks for it self - unfortunately the resort is in a desperate need of a make over. Old decor - walking chipping and falling apart, no room service, drinks were not good unless you had one bartender who travel In her cart to your restaurant, which her drinks were great- I don’t understand how a resort will not invest in ensuring the drinks and food are great consistently. The food hit or miss . Their is construction in my hall way so I hear banging all day when we tried to rest. I will not come back to this resort - and based on the condition of the hotel- some kind of refund should be given- dirty rugs- doors falling apart in the hallways . So unfortunate
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Date of stay: June 2021Trip type: Travelled as a couple
2 Helpful votes
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hatesthecold wrote a review 18 Jun
new york30 contributions20 helpful votes
This was our 3rd time in 5 years at the RIO Palace. I gave it 4 stars my previousI visits. I have to say it was not the same.. It needs uplift - some construction going on at the adult side.. but doesn’t look like much is going on.. Rooms are ok - very clean and the women that cleaned our rooms was fantastic.. we tipped her every day. The bartenders are all good and bar manager.. I’m not sure about the liquor being watered down.. The pool entrainment is the same everyday - need to change it up. Food was good - if you don’t see anything in the menu just ask and they can offer you something else - real plus. Money talks . One issue that the hotel had very little control over was large group came in and was very rude - last few days.. I might go back when or if the Palace is renovated .. I will be someplace else next year..
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Date of stay: May 2021Trip type: Travelled with family
2 Helpful votes
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Lila A wrote a review 15 Jun
1 contribution3 helpful votes
If you want to lose weight go to the Riu Palace!! No food supply really. You can only eat at certain times, so families bringing your two year old that wakes you up at six am yeah sure you’ll have food but the people that causally eat throughout the day you’ll be skinny and starved and scream at your loved ones cause you’re hangry. Your room will leak liquids from the ceiling and your clothes will constantly be damp due to the humidity and inadequate Air conditioning. I was in the pool and vomit floated by me like a little island. Yes it’s considered all inclusive but that’s really just for drinks. Out of the three days I was there before moving to the Hyatt (which is so awesome) I ate at the Riu once and that was cause I had to mandatory quarantine, so they brought the food to me it was horrible food don’t worry. The Hyatt has a smoothie bar and people that can bring such good tacos to you by the pool! Stay winning Hyatt. Do better Riu Palace.✌🏼
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Date of stay: June 2021Trip type: Travelled with family
2 Helpful votes
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Aruba
Responded 4 days ago
Dear Lila, Thank you for letting us know about your experience at the Hotel Riu Palace Aruba. We are sorry to learn that we have let you down in some areas, and for that we are very sorry. Please accept our deepest apologies for not delivering to your expectations. Your satisfaction is important to us and we are reviewing this situation with our team so we can better serve our future guests in the future. It is our hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Hotel Riu Palace Aruba Online Reputation Manager
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Erich S wrote a review 13 Jun
10 contributions1 helpful vote
I would highly recommend the Riu Palace Aruba to any sensible person. It's not the fanciest or most modern resort on Aruba. But be honest with yourself. How much time will you really be spending in your room? If you are arrogant or self-absorbed, you can look elsewhere. The Riu Palace has really good rooms with quality bed and bathroom fixtures. It is high-quality, period. That said, here are the few negatives we experienced. None of which would prevent us from returning though. 1) The nightly entertainment on their outdoor stage is boring and unimaginative. Most nights, it was the same one-man band singing slow or dull songs. The guy was a good singer, but there was no variety. Additionally, the stage was dimly lit and most nights you could not even make out the person’s face because there were no front spots or stage lights. Boring is the best word I can come up with. Occasionally, there was an interactive quiz segment, or acrobats which were slightly entertaining. But overall, every show over the week that we were here was uninteresting. There are many other more exciting options within walking distance though. The bar on DePalm Pier was outstanding. 2) The Casino in Riu Palace is closed. However, just a short walk next door via a covered walk walkway to Riu Palace’s sister resort Riu Antillas will provide the experience. At the time of this review, social distancing was still somewhat in effect so ever other slot machine was out of service to provide that 6 ft (1.5 m) of separation. 3) TV station options are meh. And the picture had a lot of static on every channel. I really only watched TV at night before bed so it wasn't a major issue, but for a resort like Riu, they can and should do better. 4) My final (and biggest) complaint is that the wireless connectivity is terrible. Everytime I exited my room or walked around to different areas of the resort, my phone would disconnect from wifi. Here's the kicker: Once disconnected, I would have to sign in with the username and password. EVER FREAKING TIME! This means 10-15 times a day. Since I don't have an international plan on my mobile service, wifi was my only connection to the outside world. This was definitely a downer. Reading my hometown need or checking social media became a frustrating experience. Those are the negatives. They really shouldn't be a deal breaker. 1) The rooms are clean. 2) The shower is awesome. 3) The staff is friendly. Those who say otherwise probably expect them to be personal slaves, which they are not. They are humans doing a great job. I appreciate the attention they give you without going overboard. 4) Access to pool and beach is great. <- -This is the most important part for me. 5) Drinks are perfect. Not too strong. Definitely not to weak. Riu Palace Aruba is totally worth putting near the top of your list. Take the negatives posted here and in other reviews into consideration but only after deciding what's important to you.
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Date of stay: June 2021
Location
Service
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Lovely wrote a review 12 Jun
Philadelphia, Pennsylvania7 contributions3 helpful votes
+1
Originally booked at the Antillas which was subpar. All of the staffing at both resorts were pleasant and accommodating. The front desk switched me over to the RIU Palace upon request with no problem for this I was very grateful. Maria (Manager) & Genevieve at the RIU Palace provided exceptional customer service. My trip was a Birthday/couple get away. This was my first time in Aruba and the RIU Palace turned out to be one of the best resorts! So much that I canceled at the Divi Aruba all inclusive (after visiting the hotel - Yeah that’s a NO) and remained at RIU Palace. They surprised us with a birthday cake & note on my Bae’s birthday which was so sweet of them! Of the 5 eateries the Steak house & the buffet was our go-to spots. The Krystal was a fail. You have to get in line at each restaurant at 6pm which the front desk doesn’t inform you of. The daily water aerobics & games were fun. Not much night entertainment. The pool shuts down at 6pm unfortunately. After that you’re left with Karaoke. I would prefer just good live upbeat music than Karaoke singing every single night! There’s a nice strip within a 10min walking distance which opens after 6pm so go out & enjoy the town! Plenty of eateries and night life until 11pm. Great location & an overall great stay!! I left needed medication and was able to go to a pharmacy a few blocks away. Paid $1. I will definitely be back to the Riu Palace or the Barcelo down the street which didn’t seem too bad either. Yes, I did a tour their also. Always good to compare.
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: Know the currency exchange rate as some stores do not and will try to overcharge you.
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PRICE RANGE
US$433 - US$875 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu palace aruba hotel palm/eagle beach, riu aruba, riu palace aruba resort
FORMERLY KNOWN AS
Aruba Grand Beach Resort
LOCATION
CaribbeanArubaPalm - Eagle Beach
NUMBER OF ROOMS
450
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Frequently Asked Questions about Hotel Riu Palace Aruba
Which popular attractions are close to Hotel Riu Palace Aruba?
Nearby attractions include The Butterfly Farm (0.4 km), Gusto Night Club Aruba (0.3 km), and The Sopranos Piano Bar Aruba (0.4 km).
What are some of the property amenities at Hotel Riu Palace Aruba?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Hotel Riu Palace Aruba?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Palace Aruba?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Riu Palace Aruba?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Palace Aruba?
Conveniently located restaurants include Papillon Restaurant, Craft Aruba, and Chihuahua's Fiesta & Grill.
Are there opportunities to exercise at Hotel Riu Palace Aruba?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hotel Riu Palace Aruba have an airport shuttle?
Yes, Hotel Riu Palace Aruba offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Riu Palace Aruba?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Palace Aruba offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Riu Palace Aruba?
The staff speaks multiple languages, including English, Spanish, and Dutch.