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Hotel Riu Palace Aruba

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Hotel Riu Palace Aruba
Hotel Riu Palace Aruba
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5,507 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Aruba
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Showing 3,987: English reviews
Toronto, Canada
Reviewed 1 week ago

My experience at the Riu was the best I've had at a resort. I loved the elegance, comfort and room service. Loved the food and the kids club. I stayed 14 days but I could have stayed a month or longer and wouldn't have enough of the place.

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Helpful?
Thank _rdarocha60
New York City, New York
Reviewed 1 week ago

We were curious, so we went over to have cocktails and look around. WE DID NOT STAY IN ROOMS - so-- LOOK TO PEOPLE WHO RESIDED THERE FOR ROOM REFERENCES which seem a little sketchy. See the lobby pictures and pictures of the grounds as a reference, but in the rain, be aware that everything floods! We found the presentation...

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Thank Steven O
Toronto, Canada
Reviewed 1 week ago

Aruba is not cheap, let's start with that. I've been to all inclusives where I paid much less and arrived to an amazing unit prepared so lovely and romantically even tho it was not my wedding/honey moon and I had no issues AT ALL at other all-inclusive destination hotels. Since I paid over 2k for Aruba, I thought I would...

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Helpful?
3Thank nutella2586
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Aruba, responded to this review

Dear guest, Thank you for taking the time to give us such honest and detailed feedback. I assure you this normally does not happen; however, I have used your feedback as a reminder for all of our team members of our procedure. It is important to us that our guests feel welcome and comfortable at our hotel. We are deeply...

Ontario, Canada
Reviewed 1 week ago

I have gone on may all inclusive trips before and never had to move rooms 2 times due to something in the room being broken, wet, smelly and mouldy. In the first room, the shower handle just fell off on its own. The room smelled really bad and the bed was wet. Second room the fridge kept making a loud...

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Helpful?
4Thank bur2n85
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Aruba, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We are deeply disappointed to find that our team did not...

Romford, United Kingdom
Reviewed 1 week ago

We stayed in Riu Palace Aruba first 2 weeks of november. On our arrival we were greeted with warm welcome. Our room was very comfortable and with superb pool and sea view. Our room was in building C on the 6th floor with small balcony but with amazing sunset every evening. Very helpful staff, especially Olga in morning and afternoon...

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1Thank 27ranjan
Reviewed 1 week ago

This is an outstanding all-inclusive vacation spot, with outstanding included restaurants and beverages, all but tips included. Outstanding dining, swimming, housekeeping and friendliness. Various extras available to purchase from local businesses, golfing, parasailing, a submarine tour of a reef, catamaran tours, snorkeling and scubaing, bus or Land Rover tours of the island, Jeep and RTV rentals. Some island sight seeing,...

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2Thank Dan K
Fairfield, Connecticut
Reviewed 1 week ago via mobile

I am arrived at the Rio Palace in Aruba two days ago. When you first drive and it looks amazing! It looks elegant and grand and gets you excited. As soon as you walk into the lobby all you smell is cigarettes! We don't smoke and the lobby smells like an ashtray. The pictures you see online clearly don't represent...

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2Thank cammarota5
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Aruba, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your valued feedback. We appreciate your positive comments about our staff and the beach location. We only choose the best destinations for our hotels. On the other hand, we regret to read you were not...

Levittown, New York
Reviewed 1 week ago via mobile

We first went to the Riu in April and loved it so much we just returned from our 2nd trip this past week. I'm planning our next trip for 2017 already. Every employee that works here is fantastic! My days were mostly pool, beach and swim up bar but I did eat as well lol. I really enjoyed the buffet...

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Thank Mary S
Reviewed 2 weeks ago via mobile

I stayed at riu palace aruba from 1st November to 15th November with a friend. Having stayed at other riu hotels in Mexico, Cape Verde and Jamaica I expected perfection as always. We were given a room in building c, 5th floor. The room was huge and the view even better. We couldn't have asked for more really. I'm rather...

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Thank Kimberley R
Reviewed 2 weeks ago via mobile

I'd like to start with saying that this hotel looks like a 5 star from the outside but from my side and many more reviews I've read it's the same on the inside. It's obvious there is a automated answer from the riu palace. But here's what I saw on our stay. As we walked In to reception it was...

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Helpful?
3Thank Stephen M
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Aruba, responded to this review

Dear guest, Many thanks for choosing our resort for your vacation and for taking the time to write a comment about your stay. We would like to inform you that we take our guest comments very serious and try to respond to those who have not been satisfied. Regarding your comment about the room we can assure you that RIU...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
> * Opened: summer 2007> * Situated in Palm Beach on the island of Aruba> * Two 10-story buildings, one 8-story building> * Located on the beach> * Complimentary sun loungers and parasols on the beach> * 4 km / 2.48 Miles from Oranjestad> * 700 m / 2296.7 Ft. From various shops> * 10 km / 6.21 Miles from the airport> * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Palace Aruba

Address: J.E. Irausquin Boulevard 79 | Palm Beach - Palm Beach, Palm - Eagle Beach, Aruba (Formerly Aruba Grand Beach Resort)
Region: Caribbean > Aruba > Palm - Eagle Beach
Price Range: RM1,905 - RM3,298 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Riu Palace Aruba 4.5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Riu Palace Aruba Hotel Palm/Eagle Beach
Riu Aruba
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Hotel Style:
#6 Business Hotel in Palm - Eagle Beach
#10 Luxury Hotel in Palm - Eagle Beach
#12 Spa Hotel in Palm - Eagle Beach
#13 Top resorts Hotel in Palm - Eagle Beach
#16 Romantic Hotel in Palm - Eagle Beach
#16 On the Beach Hotel in Palm - Eagle Beach
#18 Family Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Aruba staff and other travellers.
445 questions
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Questions? Get answers from Hotel Riu Palace Aruba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the extra for a suite if travelling with your kids”
 of 5 bubbles EuropeanGourmand, 5 Dec 2016 | Read review
“Good views all rooms,you don't spend your day in your room.Get extra pillows,too small,get extra blanket, don't fit the bed right.”
 of 5 bubbles ToniQ60, 4 Dec 2016 | Read review
“pay for upgrade”
 of 5 bubbles _rdarocha60, 30 Nov 2016 | Read review
“request for a newer building if you still choose to travel/choose this resort.”
 of 5 bubbles nutella2586, 27 Nov 2016 | Read review
“ensure to be in the newer building of the 3 buildings”
 of 5 bubbles bur2n85, 27 Nov 2016 | Read review
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