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Barcelo Aruba

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1,622 Reviews from our TripAdvisor Community

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Showing 1,356: English reviews
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North Las Vegas, Nevada
Reviewed yesterday NEW

The hotel was clean, we had a 2 couples with room issues but the hotel went above what was expected on the accommodations. It is a widely used hotel and you need to make Reservations for dinner ahead of time. Breakfast, lunch, and pool side grill was good. Buffet style meals. It is a Dutch country so expect different style...

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Thank eyesr4u2
Brooklyn, New York
Reviewed yesterday NEWvia mobile

Traveled March 17th - 24th Booked 2 rooms for 4 people back in December. $1750 pp for 6 nights of Royal Service though Orbitz. Taxi to hotel took 15 mins and is $25. The Good - Great location, right across the street from a 2 plazas with restaurants, shops and bars. Royal Service is a must. The quality of the...

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3Thank Charles C
Medford, New Jersey
Reviewed 2 days ago NEW

Before I list all of the negatives, I must say that the location of the hotel is ideal! Located centrally along Palm Beach, surrounded by other beautiful resorts, shops, and lovely beaches, everything was in walking distance. Now onto the bad stuff. The wifi is not free to guests, you must pay a high rate of $60 per device, per...

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Helpful?
Thank bhink0506
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear bhink0506, Thank you for choosing Barcelo Aruba and for taking the time to write a review. We are truly disappointed to read that your stay with us did not live up to your expectations. There is no excuse for poor service and not responding to guests' needs, and for that we are truly sorry. Your feedback is important to...

CT
Reviewed 2 days ago NEW

This was our third trip to an all inclusive resort, first time in Aruba. The front desk staff and concierge personal were less than helpful, but the wait staff and pool/beach staff were wonderful. When asked if there were mopeds/scooters to rent on the island the concierge looked at me like I had 2 heads and had no idea if...

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Helpful?
1Thank lisahU6307RQ
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear lisahU6307RQ, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I am so sorry you did not notify...

Brooklyn, New York
Reviewed 3 days ago NEW

Good all-inclusive hotel in the midst of one of the world best beaches. W enjoyed our stay primarily due to great weather & water on the beach. Hotel provided comfortable accommodations & decent service, still a few steps below it's own high standards (we were in Barcelo Maya a few years ago). Buffet food was boring, with limited amounts of...

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Helpful?
Thank michael s
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear michael s, Thank you very much for choosing our property and for taking the time to write us a review. We are so happy you enjoyed your stay with us. We are constantly working on improving and your comments will surely help us on achieving this. As you know Aruba unlike Mexico has to import each and every fruit...

Oak Ridge, New Jersey
Reviewed 6 days ago NEWvia mobile

We have been here before when it was the Occidental. We loved it then and now. I do wish there were more things for my ten and eight year old boys to do. A game room would be perfect. We loved the Kyoto restaurant hibachi and ate there twice. Great service and food at Kyoto. Italian was good and the...

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Helpful?
Thank Carrie C
Aurelia C, Quality Coordinator at Barcelo Aruba, responded to this review

Dear Carrie C, Thank you for taking the time and sharing your experience with us. We are very happy to read that you had an awesome family vacation. However, we are sad to read that the kids did not find much to do. I am glad to inform you that our Barcy Club for the young ones (age 4-12 year)...

Reviewed 6 days ago NEW

Our stay was great, as usual; we have been staying since the resort was Allegro. Lots of changes and improvements over the years. Their best asset is their wonderful staff. Everyone is so welcoming and eager to please. Many are like old friends welcoming us "home." Marolyn and Belinda in the First Club are the best...they go out of their...

Review collected in partnership with this hotel
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Helpful?
Thank bettym14
Aurelia C, Quality Coordinator at Barcelo Aruba, responded to this review

Dear bettym14, Thank you for submitting your review. I agree that the above mentioned staff does an outstanding job. At Barceló Aruba we take great pride in providing our guests and enjoyable and memorable experience! It is a real pleasure to read that you enjoyed your vacation at our resort. We look forward to hosting you again very soon. Warm...

Baltimore, Maryland
Reviewed 6 days ago NEW

We stayed with my family and friends total of 30 people in april for 12 days.I have no words how all of us been pleased with service,restarants and rooms. We stayed at royal level and been treated as royals. Special thank you so much to Jessica!!!!! Barcello is lucky to have this employee. She helped me from beginning through the...

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Helpful?
Thank jskvirsky
Aurelia C, Quality Coordinator at Barcelo Aruba, responded to this review

Dear jskvirsky, Thank you for your outstanding review and for sharing your wonderful vacation experience with us! We will sure thank each staff member that made your stay even more wonderful. We hope to welcome you and your family and friends again soon on your next trip to the island of Aruba! Warm regards, Sowfi Maduro / Quality Coordinator

Smithtown, New York
Reviewed 1 week ago via mobile

We stayed at the Barcelo Aruba for 6 nights in April. I was a little nervous after reading mixed reviews. I have no complaints--the hotel is beautiful and very clean. We upgraded to the poolside lanai rooms which were well worth the extra money!!!! We were steps away from the pool and had a large patio with lounge chairs to...

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2Thank shell177
Aurelia C, Quality Coordinator at Barcelo Aruba, responded to this review

Dear shell177, Thank you so much for the rating and for sharing your experience with our readers. It is a real pleasure and a true motivator to receive this kind of feedback. I am very happy to read that you and your family enjoyed yourselves and had a relaxing stay. Here at Barceló Aruba we take great pride in providing...

Washingtonville, New York
Reviewed 1 week ago via mobile

Three friends and I stayed at the Barcelo 4/8-4/13. We had an amazing time ! Shout out to Sandra, our concierge , who assured us that all our expectations would be met. Gary at the Beach Bar and Renaldo our waiter at the dinner on the beach were fantastic. We met so many nice people and the staff was excellent...

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2Thank WCSUmom
Aurelia C, Quality Coordinator at Barcelo Aruba, responded to this review

Dear WCSUmom, It is a real pleasure to read that you had an enjoyable experience here at our property. I am happy you enjoyed the quality of our food, activities and services and agree with you that all of the above mentioned staff do an excellent job. We look forward to welcoming you again soon on your next visit to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in Palm Beach, Aruba, this resort features all the ingredients for a unique vacation: a location right on the beach, turquoise waters, the fine white sands of the Caribbean, and warm weather throughout the year. This high-end Aruba All-Inclusive resort is the best vacation destination for families and couples. The Occidental Grand Aruba All Inclusive Resort is close to many tourist attractions and just steps away from the entertainment, lounges, discos and shopping areas the island has to offer. ... more   less 

Additional Information about Barcelo Aruba

Address: J.E. Irausquin Boulevard 83, Palm - Eagle Beach, Aruba (Formerly Occidental Grand Aruba All Inclusive Resort)
Region: Caribbean > Aruba > Palm - Eagle Beach
Price Range: RM1,616 - RM3,218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Aruba 4*
Number of rooms: 370
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Despegar.com, Travelocity, Booking.com, Hotwire, Hotels.com, Barcelo, TripOnline SA, getaroom.com, Evoline ltd, Cancelon, Cheap Tickets and HotelQuickly so you can book your Barcelo Aruba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Aruba Hotel Palm/Eagle Beach
Occidental Aruba
Aruba Grand Occidental
Occidental Hotel Aruba
Grand Aruba
Barcelo Aruba Palm - Eagle Beach
Hotel Style:
#14 Luxury Hotel in Palm - Eagle Beach
#14 Spa Hotel in Palm - Eagle Beach
#14 Top resorts Hotel in Palm - Eagle Beach
#18 On the Beach Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Aruba staff and other travellers.
438 questions
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5 months ago

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Questions? Get answers from Barcelo Aruba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a ocean view/pool.”
eyesr4u2, 24 Apr 2017 | Read review
“Make sure you ask for complete ocean view, otherwise you may end up with parking lot views.”
  • View from our second room
bhink0506, 23 Apr 2017 | Read review
“all rooms have ocean view, no need to pay extra”
TSTHSH, 22 Apr 2017 | Read review
“First floor was best for us as it had a covered patio area.”
BarbG966, 18 Apr 2017 | Read review
“Make your restaurant reservations with the guest services desk before you arrive”
noemiandstevem, 17 Apr 2017 | Read review
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