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The Reefs

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985 Reviews from our TripAdvisor Community

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Showing 976: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 October 2016

Second time in Bermuda, first at the Reefs. It was a special occasion for us, and the Reefs were kind enough to give us the room that some here on this site suggested we ask for... #316 Vertigo. It has to be the highest Cliffside room on the premises, yet still is relatively close to the pool and dining areas.... More 

Helpful?
2 Thank Rdf3388
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Rdf3388, Thank you for this lovely review. We are pleased to hear that you enjoyed so many different aspects of the resort. We are lucky to have such a unique location where the views are excellent from every room and virtually everywhere on the property. I particularly appreciate your kind words about the staff and their service. They genuinely... More 

1 review
Reviewed 9 October 2016

A very overdue review. I went to this resort over a while ago and it's still on my mind. Fabulous rooms, location, restaurant and staff. I've traveled all over the world to many fine resorts. The Reefs stands out in my travels as one of the best resorts. They have a beautiful white sandy beach. A fantastic place to visit.

Helpful?
Thank Kim G
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Kim G, We are so appreciative of your kind words and that you took the time to send them even if you stayed a while ago. Feedback is always welcome! We are delighted that you enjoyed so many aspects of the resort and that we stand out as one of your best experiences. We hope to have the opportunity... More 

Hartford, Connecticut
1 review
Reviewed 5 October 2016

Extremely nice and very friendly staff at the Reefs. Also the number of return guests is very high. Thus making it a place the guests want to return to many times. Also their e-mails and notices after your stay are not annoying! Rather they are helpful and spaced just right.

Helpful?
Thank Paul E
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Paul E, Thank you so much for the great feedback, I am so pleased to hear that you found the team to be so nice and friendly. They work hard to provide a personal and memorable stay for all of our guests and we are so proud that they are one of the reasons people enjoy coming back to... More 

Denver, CO.
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 September 2016

My husband and I stayed at The Reefs in June 2016 and had a wonderful time. The views from the resort to the beach are fabulous, as was the view from our room. All of the staff were very helpful and friendly and we were impressed by how hard they all work. The breakfast buffet was good as were lunch... More 

Helpful?
2 Thank DaisyDenver_CO_
TheReefs-Management, Manager at The Reefs, responded to this review

Dear DaisyDenver_CO_, Thank you for your lovely review, we are so pleased to hear that you enjoyed The Reefs and Bermuda. I do apologize for any unforeseen delays with the public buses as well as arranging beach dining. Both are popular in the summer months and we agree that leaving ample time is great advice that we will continue to... More 

North Reading, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 September 2016

We have stayed at this resort for the last two years. It is a wonderful place to be. I love the small intimate nature of The Reefs. I think the service is fantastic and everyone who works there couldn't be more pleasant. The beach is great The restaurants are wonderful. I don't think my twenty somethings would be happy there... More 

Helpful?
1 Thank Mindy A
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Mindy A, Thank you so much for your kind words, we are delighted to hear that you have enjoyed the resort so much on multiple visits. I am particularly pleased to hear that you find the service so fantastic as our team strives to provide a personal and friendly experience for each and every one of our guests. I... More 

Highland, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2016

This was our 21st visit to the Reefs over a 40 year period. Even though it is bigger and a little fancier it was still wonderful. It was so nice to see so many staff that we remembered from the past. The food was excellent in both restaurants on the premises. The week there went too fast. My only complaint... More 

Helpful?
Thank Chris C
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Chris C, Thank you for your continued support of The Reefs, we are delighted to hear when our guests continue to enjoy their experiences year after year. Our team strives to make the resort feel like home. We are lucky to have a great combination of tenured and new colleagues that all do such a great job of remembering... More 

Rye, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 September 2016

There are a lot of positive and "not so positive" things about this hotel. We chose the Reefs because of the location, private beach and boutique style. It is not a hotel in the grand style as the Hamilton Princess. We arrived early and check in was quite easy. There are changing rooms available down at the beach, so i... More 

Helpful?
2 Thank Bobk25
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Bobk25, Thank you for taking the time to provide us with your feedback. I am glad to hear that you enjoyed the location and intimate feel of the resort and the beach without big crowds, however I am dismayed to hear of the other experiences. While we do have food and drink service available at the pool as well... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2016 via mobile

We stayed at the reefs for our 30th anniversary. The staff and amenities were perfect. We can't wait to go again!!! The service from the minute we arrived, the staff was super helpful. The food was great and our room had a nice view. We got lots of help with reservations and travel around the island.

Helpful?
Thank andy m
TheReefs-Management, Manager at The Reefs, responded to this review

Dear andy m, We are so pleased to hear that you had such a wonderful stay with us. While our views and amenities are enviable, our team is truly our biggest asset and I know they will be grateful for your kind words and in knowing that they helped to make a special anniversary trip so memorable. We are delighted... More 

florida
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 September 2016

The Reefs is a full service, unique niche hotel in that paradise called Bermuda. We were married in Bermuda 30 years ago, and we were time share owners at the St. George's Club down there. So we've been to Bermuda a dozen times and selected The Reefs to celebrate this special anniversary. It is a magnificent setting, groupings of rooms... More 

Helpful?
Thank ebocababe
TheReefs-Management, Manager at The Reefs, responded to this review

Dear ebocababe, Thank you for your wonderful review. I was delighted to hear of all of the aspects about the resort that you enjoyed, from your arrival to all of your dining experiences and your time at the beach. I am so sorry to hear of the frustrations with the wifi. While an "off the grid" vacation is a goal... More 

New York
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 September 2016

I think I can say Bermuda is my favorite island after vacationing there a few times. I've explored the island on my prior trips so now when I go, all I want to do is relax on a beautiful beach. I love the Reefs because it is a beautiful Bermudian property with a lot of character, great service, and a... More 

Helpful?
Thank NYtravelgirlNewYork
TheReefs-Management, Manager at The Reefs, responded to this review

Dear NYtravelgirlNewYork, Thank you for your recent review, I was delighted to hear that your stay was so enjoyable. The beach and reefs are wonderful features of our property and I am glad that you took advantage of all of the equipment to go out and explore. While I am pleased to hear that the breakfast was delicious, I am... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Ocean Echo
Ocean Echo
Cuisines: Caribbean, Seafood, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Tennis Court
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Widely recognized as the best hotel in Bermuda, this award-winning and intimate hotel offers spectacular ocean views from every room. Perched along limestone cliffs overlooking its own private beach you'll enjoy legendary Bermudian hospitality and gourmet dining at three different restaurants. The Reefs is one place where you will feel perfectly at ease. ... more   less 

Additional Information about The Reefs

Address: 56 South Shore Rd., SN 02, Bermuda
Region: Caribbean > Bermuda > Southampton Parish
Price Range: RM1,347 - RM3,156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reefs 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
The Reefs Hotel Southampton
Reefs Hotel Southampton
Reefs Resort Southampton
The Reefs Bermuda/Southampton Parish
Reefs Bermuda
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Questions & Answers

Here's what travellers have asked, with answers from The Reefs staff and other travellers.
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Questions? Get answers from The Reefs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try for a room not near the swimming pool as the rooms on the cliff side have great views over the bay towards the sunset.”
 of 5 bubbles upperayton, 15 Nov 2016 | Read review
“All are great”
 of 5 bubbles jrodenhausen, 2 Nov 2016 | Read review
“Rooms on higher floors may be better for views, or those actually built into the rocks”
 of 5 bubbles gs5501, 31 Oct 2016 | Read review
“We love the Cliffside rooms with the balcony in front of the bedroom They are quieter Poolside rooms.”
 of 5 bubbles Mcottonmiller , 26 Oct 2016 | Read review
“Rooms underneath the restaurant can get noisy with moving tables and chairs on the deck.”
 of 5 bubbles buffaloe2016, 25 Oct 2016 | Read review
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