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Hotel Santa Isabel

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Traveller (280)
Room & Suite (150)
Dining (22)
Overview
  • Excellent21%
  • Very good42%
  • Average18%
  • Poor10%
  • Terrible9%
Travellers talk about
“plaza de armas”(9 reviews)
“old town”(27 reviews)
AMENITIES
Internet
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
3 Star accommodation
All hotel details
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Reviews (449)
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254 results
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96
48
31
28
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LanguageEnglish
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51
96
48
31
28
Show reviews that mention
All reviewsoverlooking the squareplaza de armasold townlong balconystained glassexcellent locationother hotelsstandard roomfirst floorrocking chairsperfect hotelhot waterbreakfast is servedwatch the worldpeople watchingbars and restaurantsby cuban standards
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1 - 5 of 254 reviews
Reviewed 4 days ago via mobile

Stayed here for 4 nights in August. Staff were helpful and kind. Was handy being able to get wifi cards for 1cuc from reception that worked in the hotel area. Breakfast was sufficient and you could order as much as you wanted almost off the...More

Thank Madeleine M
Reviewed 3 weeks ago via mobile

This hotel is very good situation for old Havana sightseeing. The room is classic, but very clean. The staff was very kindness. The problem are room security and WiFi. This hotel is no WiFi system. このホテルはオールドハバナを観光するのに凄く良い立地でした、ただ歩行者天国内に入り口がありタクシーが入れないので裏で降りて歩く必要があります。 部屋は天井高く古いクラシックな感じですが綺麗に保たれていてエアコンもバスタブ付の風呂も問題なかったです。 ただどこでもないらしいですが、Wi-Fiシステムがないのは問題でした。 Wi-Fiカードを買いポイントに行かないと出来ないそうです。

Thank maedu61
Reviewed 20 June 2018

We stopped in here on more than one occasion to use the facilities. Ladies, BRING YOUR OWN TOILET PAPER. You will be charged for some, if the attendant is even there to give it to you. The fountain in the courtyard is gorgeous, and we...More

1  Thank TLBPsyD
Reviewed 10 June 2018 via mobile

We know not to expect great food in Havana, but this hotel as you do in The city it was B&B, but we were very surprised to be charged for the coffee in the room, yes the mini bar, BUT COFFEE, we complained but in...More

Thank KipandKing
Reviewed 5 June 2018 via mobile

Writing this review from the train station in Toledo. We booked two rooms in the hotel. Mine was second floor and my sisters ground floor. The rooms are cozy and have everything you need but we were both absolutely freezing. The noise was crazy. I’m...More

Thank Ashleigh P
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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Dry Cleaning
Concierge
Breakfast included
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$134 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$134 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (280)
Room & Suite (150)
Dining (22)
Family and Play Areas (4)
Questions & Answers
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traveller12196
19 July 2017|
AnswerShow all 3 answers
Response from Comercial S | Property representative |
Hi! Thanks for contacting us. In the hotel we accept children and we have rooms with two beds. We hope you choose us! Best regards.
0
Votes
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therobelife
4 April 2017|
AnswerShow all 3 answers
Response from DonaldC3 | Reviewed this property |
Most places only accept cash , CUC and the Cuban peso .The cuban peso you will probaly get in your change , the CUC from banks ,currency exchange shops and ATM's . I have changed British pounds (sterling)at the hotel santa... More
0
Votes
Room Tips
"the rooms with the best views are those on the front facing the square. They are a little noisy until around..."
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"The upgrade includes the roof terrace with chairs and table, really nice at night."
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"Beware of the taxi drivers, they really try to rip you off. Always negotiate the FULLY price ."
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"Get a view of the square"
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