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Iberostar Parque Central

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#1 of 77 Hotels in Havana
Certificate of Excellence
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1 room 2 adults 0 children
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Iberostar Parque Central
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6,306 Reviews from our TripAdvisor Community

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Showing 3,955: English reviews
Reviewed 3 days ago NEW

We had four nights at the Parque Central. Situated right at the top of Havana Old Town, it's an ideal spot to explore from, on foot or in one of the many amazing vintage American cars that act as taxis around the city. Obispo is five minutes walk away, a narrow pedestrian street lined with colourful bars, with live bands...

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3Thank Mike S
Naples, Florida
Reviewed 4 days ago NEW

Great location with proximity to Habana Vieja. Clean rooms, clean, functioning bathrooms, and extensive offerings at the breakfast buffet. Live usic in the evenings in the main lobby--a great place for people watching. The cambio in the hotel was really, really slow, but that's not different from what we experienced elsewhere in Cuba.

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Thank rhm23901
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for writing your comments on this site, we understood from your words, that you were quite pleased with all our services staff and offers, and that's something we would like to repeat anytime you would decide to return to our facilities, which we hope will be very soon.... Once again, thanks a lot for all...

Leamington Spa, United Kingdom
Reviewed 4 days ago NEW

Can't praise this hotel enough. We stayed in the new side the rooms were lovely huge bathroom and loads of storage space. Everywhere was spotless. The views from the roof of both the new and old building are fantastic. We used the lobby bar in the old side and have to say it is far prettier and a fantastic place...

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2Thank Mike1-Sharon1
Reviewed 4 days ago NEW

Terrible service at reception, lack of information regarding extra costs created a massive dispute at the end of my stay with two female receptionists treating me like a dirt on their shoes and not one Manager would come to speak with me to discuss my issues which the receptionists said they couldn't/wouldn't change or compromise. Not one area of the...

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1Thank Jenny S
Potters Bar, United Kingdom
Reviewed 5 days ago NEW

We stayed here over the christmas period, and what a great place. Accomodation very good , room very clean and comfortable. Modern and clean bathroom, best in Cuba. Roof top swimming, bar and views excellent.Location perfect, right in the centre easy walking distance to sites, reataurants and bars clubs.Entertainment all day and everyday in the lounge / reception areas with...

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1Thank Yosemite01
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, From your words we can feel the warmth of the tropical rain drops over our shoulders, just making our daily act the most appreciated value to be treasured , your words are the best award we could receive and the only one we want to earn, Thanks a lot for sharing them on this site, Thanks a lot...

Surrey, Canada
Reviewed 5 days ago NEW

The hotel was a pleasure to stay at. Conveniently located to meet our itinerary for the 3 nights we stayed. Breakfast was more than expected from previous friends reviews about Cuban food. Security was present but discreet. It was in our experience and fellow travelers in the new wing that the front desk was were security was needed. As we...

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2Thank fishermanphil2017
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks for your opinions about our hotel, staff and services, since they are the open door to the improvement of our Quality, we sincerely sorry about the incident you describe here and for sure we are already involved on detecting the source in order to prevent any more issue affecting in anyway the perception of our Guests. Thanks...

Durham, United Kingdom
Reviewed 5 days ago NEWvia mobile

We spent 4 days in Havana staying at the parque central for three nights, the hotel is excellently placed to tour Havana either by foot/horse and carriage/Chevrolet. The hotel and staff are second to none, wonderful holiday we will visit again👍👍👍

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1Thank Liz T
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for all your words on this site praising our daily acting, for sure we will be waiting for your return in order to create the second wonderful opinion on you to be shared among your acquainted ones. Once again, thanks a lot for all your comments. Hospitable regards, Quality Manager IBEROSTAR Cuba

London, United Kingdom
Reviewed 6 days ago NEW

I booked this hotel as a treat for when we arrived in Cuba... Three nights cost about the same as my plane fare so it was pretty expensive. Our flight was delayed so we arrived feeling quite stressed and disheveled from the journey. Unfortunately, I didn't feel welcomed on arrival and instead, as on other occasions during our stay, we...

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6Thank Tina H
Harrogate, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed for 3 nights before going to Varadero. As this was our first time in Cuba I wasn't sure if people generally were unfriendly or whether it was just Havana. The latter it seems as people in Varadero were much more helpful. Good selection in the breakfast buffet although there was a daily battle to get a coffee never mind...

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5Thank Sarah D
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks for your comments on this site about our staff, facilities and services, we hope very soon we will have you back enjoying the Italian Rest and all the other features we have created for your comfort. Once again, thanks a lot for all your comments, Hospitable regards, Quality Manager IBEROSTAR Cuba

Cambridge, Canada
Reviewed 1 week ago

DH and I spent 7 nights here (flew in NYE midday from Toronto; Sunwing package). We stayed in the colonial section in a suite. The suite was more than what we needed, but was the only room available with the package from Sunwing when we booked late in October. We did a walkthrough of the modern section and are glad...

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12Thank CinR
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks for writing all your comments on this site devoted to the advisory to the future Guests, for sure we have duly taken note about all your remarks which are very useful at the time of improving the Quality of all our services, although it is quite difficult to create a very good first impression in a second...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Iberostar Parque Central

Address: Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: RM1,499 - RM3,346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Parque Central 5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Parque Central Hotel Havana
Nh Parque Central Hotel Havana
Parque Central Havana
Nh Parque Central Havana
Hotel Style:
#1 Romantic Hotel in Havana
#1 Luxury Hotel in Havana
#1 Family Hotel in Havana
#5 Business Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Parque Central staff and other travellers.
258 questions
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Questions? Get answers from Iberostar Parque Central staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one higher up”
 of 5 bubbles Mike1-Sharon1, 18 Jan 2017 | Read review
“Higher the better. Did not see rooms in old part of hote”
 of 5 bubbles Morton0813, 12 Jan 2017 | Read review
“Ask for a room overlooking the square.”
 of 5 bubbles Spike927, 8 Jan 2017 | Read review
“Try to get a room in the 'new' half of the hotel. Fifth floor rooms had balconies”
 of 5 bubbles RobChis72, 7 Jan 2017 | Read review
“Our second floor Colonial Room faced inside but we were not there for the window view.”
 of 5 bubbles Stingintail, 7 Jan 2017 | Read review
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