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Gran Caribe Club Atlantico

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1 room 2 adults 0 children
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Gran Caribe Club Atlantico
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480 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Reviewed 2 weeks ago via mobile

Worst vacation ever, I would not recommend it to anyone, i been to Cuba several times and this was a disappointment ,food was awful, couldn't get havana club, got in the water once, service was terrible, a very remote place,

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Helpful?
4Thank Margaret S
Infodireccion, Especialista de Calidad at Gran Caribe Club Atlantico, responded to this review

Dear customer, we are very sorry for the inconveniences caused by your comments. We have no reference to your complaint, we would have preferred you to contact us during your stay to have given a possible solution to the problem you are referring to. Again our sincerest apologies.

montreal, qc
Reviewed 4 weeks ago

We stayed for 4 nights in Feb.2017, we had our room changed to the new section on arrival, was very simple and cost 10CUC extra per night, no idea why this is not offered by Sunwing. Staff were all amazing, shout out to Delvis at reception who was so nice to us..they work 24hours straight, so anyone who has anything...

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3Thank kimandbrian
Infodireccion, Especialista de Calidad at Gran Caribe Club Atlantico, responded to this review

Thanks for your comments, for us it is a pleasure that our guests feel at ease during their stay in the hotel, it is a goal and our main goal is customer satisfaction and to continue advancing and perfecting the quality of the service we offer. Welcome. Regards, Yadira Quality Specialist

Richmond BC
Reviewed 5 February 2017

First of all, we had a nice holiday in Cuba, except for one horrific incident. On my first day, around 2 pm, I decided to go for a walk alone on the beach and was attacked and robbed only a few hundred meters away from the hotel. A guy had approached me and asked if I wanted my picture taken...

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8Thank Stunningholiday
Infodireccion, Relaciones Públicas at Gran Caribe Club Atlantico, responded to this review

Dear customer, we regret what happened to you. Thank you for your positive comments about our service and we are waiting for you again. Best regards

cambridge ontario
Reviewed 5 January 2017 via mobile

Had another Great time at the Atlantico .. Check in was fine really quick didn't arrive till 3am and only 5 of us ,we were on the second floor room #218 everything was good . Our maid Jolly remembered us from last time so that was really nice ,room was cleaned every day . Pool and ocean are amazing you...

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3Thank bikerchick48
Infodireccion, Relaciones Públicas at Gran Caribe Club Atlantico, responded to this review

Thanks for your comments, we will be waiting to welcome you again to our hotel to enjoy once again our service and make your stay a memorable vacation. Best regards

Sydney, Canada
Reviewed 5 January 2017

Don't expect too much. This is the best hotel at the beach closest to Havana, about 25 minutes to the east. It is about location, location, location. The service is spotty, entertaining at best. The food is better than some I have had at Varadero, but I think it is odd to see liver on the buffet at a resort....

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3Thank brendadurdle
Burlington Ontario
Reviewed 15 November 2016

4 us us returned on Friday Nov 11 from a 7 day stay at Hotel Atlantico. 2 from Vancouver with Sunwing and 2 from Toronto with Air Transat. It's located about 20 Km east of Havana on a 7 km long Cuban beach. I researched this place pretty carefully before booking...I had stayed at the nearby Tropicoco 7 years ago...

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18Thank Douglas
Ottawa, Canada
Reviewed 8 October 2016

as a older single woman-this is the first time people not only talked to me but invited me over for drinks and more-best beach ever-watch out for the giant crabs that live under the hotel-throw some food down and watch them! ask to sit in joses section at dinner and u cant go wrong-not one bug-a first for me in...

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8Thank varaderomom
Vancouver, Canada
Reviewed 29 September 2016

Ok I will start by saying this was not my first choice in resorts for our one year wedding anniversary, I had booked another resort, 5 star, however turns out it was a 4 hour taxi from Matanzas. I met my husband at a resort in Varadero (my first review ..lol..) because we stay in a casa when I am...

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7Thank KDoyle68
Reviewed 18 September 2016 via mobile

We have been visiting the atlantico every year since my oldest son was 4yrs old ( he's 15 now) regarding his 3 stars rating what makes us keep coming back it's the coziness and great employees that have been there for 10yrs plus, we feel right at home there and secure that anything bad will happen the staff will help...

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7Thank Irsa M
cambridge ontario
Reviewed 26 August 2016 via mobile

Can't wait to be there in 4weeks . Rooms are clean ,food is good and the employees are great just treat them the way you would expect to be treated . We had a great time . Went into Havana everyday on the free shuttle which leaves the hotel at 9am so much to see and do there

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4Thank bikerchick48

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included

Additional Information about Gran Caribe Club Atlantico

Address: Ave de las Terrazas | Santa Maria del Mar, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: RM456 - RM1,204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gran Caribe Club Atlantico 3*
Number of rooms: 92
Also Known As:
Gran Caribe Club Atlantico Hotel Havana
Gran Caribe Hotel Atlantico
Gran Caribe Havana
Hotel Style:
#3 On the Beach Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Club Atlantico staff and other travellers.
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Questions? Get answers from Gran Caribe Club Atlantico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Change to the newer side, rooms are very nice and renovated, we were in 118 on 3rd floor, 3rd from the corner of the beach”
 of 5 bubbles kimandbrian, 23 Feb 2017 | Read review
“No elevators.”
 of 5 bubbles Stunningholiday, 5 Feb 2017 | Read review
“Dont have high expectations. There are no really good rooms.”
 of 5 bubbles brendadurdle, 4 Jan 2017 | Read review
“2nd or 3rd story rooms facing east if you want a breeze and view of ocean”
 of 5 bubbles Douglas, 14 Nov 2016 | Read review
“all great-first floor is cant go up stairs-no elevators”
 of 5 bubbles varaderomom, 8 Oct 2016 | Read review
5 of 5