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All reviewscigar barmiramar districtbuffet breakfast offersthe pool looked nicefront desk staff was very helpfulnice noteclean hotelhand towelshour barlittle thingsgreat showercome homeup to datepool area isroom safecomfortable bedscab ride
4 Points at Sheraton in Havana was spectacular! The rooms were super, the breakfast was plentiful and the Staff was fantastic. The General Manager made a point of seeing us everyday to make sure our stay was most enjoyable! The facility is beautiful and the...More
1 Thank Michael M
Response from jesus p, Director of Rooms at Four Points by Sheraton HavanaResponded 6 days ago
Dear Michael M
On behalf of our staff, thank you for your stayed and for letting us to take care of you during your visited Cuba Trip. We really want to make our guest's stayed enjoyable in our property Four Points by Sheraton la Habana,...More
Sort of far from historic center which means quieter surroundings and less tourists and annoying touts, and the property is somehow out of date, but in Cuba, you cannot expect too much. Free WIFI in the property is a big plus for those who is...More
1 Thank Fei Z
Response from José Francisco C, Gerente at Four Points by Sheraton HavanaResponded 5 July 2018
Thank you for your feedback about your recent stay at the hotel.. We appreciate all the recommendations and observations. We have a team that always listens and values these possibilities of improvement. We hope to have you back soon.
A cordial greeting,
We can't ask for 5 star hotel in Cuba but at least a clean hotel with great services. Employees are rude and maintenance of hotel is really bad . food at buffet for breakfast doesn't look good we just walk in and decide to go...More
1 Thank flor f
Response from José Francisco C, Gerente at Four Points by Sheraton HavanaResponded 20 June 2018
Thank you for taking the time to share your valuable feedback. My name is JOSE CUZA and I am the Gerente
at the Four Points by Sheraton Havana. It has come to my attention that the service you received during your
We went for our honeymoon, very nice hotel, nice pool. Pleasant staff, but especially Massiel the sales girl and Hector the bell boy. They made our stay the best, Hector so kind, Massiel solved everything we needed instantly. Thank you guys¡ for them my husband...More
Thank Linda C
Response from Maritryni R, Director de Relaciones con Clientes at Four Points by Sheraton HavanaResponded 4 June 2018
Dear guest, thank you very much for your positive comment. We are pleased that your stay at our hotel has been to your liking. We want you to come back soon.