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Four Points by Sheraton Havana

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Traveller (132)
Room & Suite (67)
Pool & Beach (41)
Overview
  • Excellent18%
  • Very good25%
  • Average34%
  • Poor15%
  • Terrible8%
Travellers talk about
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
All hotel details
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Reviews (179)
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10
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31
17
10
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All reviewscigar barmiramar districtbuffet breakfast offersthe pool looked nicefront desk staff was very helpfulnice noteclean hotelhand towelshour barlittle thingsgreat showercome homeup to datepool area isroom safecomfortable bedscab ride
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1 - 5 of 103 reviews
Reviewed 1 week ago

4 Points at Sheraton in Havana was spectacular! The rooms were super, the breakfast was plentiful and the Staff was fantastic. The General Manager made a point of seeing us everyday to make sure our stay was most enjoyable! The facility is beautiful and the...More

1  Thank Michael M
Response from jesus p, Director of Rooms at Four Points by Sheraton HavanaResponded 6 days ago

Dear Michael M On behalf of our staff, thank you for your stayed and for letting us to take care of you during your visited Cuba Trip. We really want to make our guest's stayed enjoyable in our property Four Points by Sheraton la Habana,...More

Reviewed 4 July 2018 via mobile

Sort of far from historic center which means quieter surroundings and less tourists and annoying touts, and the property is somehow out of date, but in Cuba, you cannot expect too much. Free WIFI in the property is a big plus for those who is...More

1  Thank Fei Z
Response from José Francisco C, Gerente at Four Points by Sheraton HavanaResponded 5 July 2018

Dear Fei, Thank you for your feedback about your recent stay at the hotel.. We appreciate all the recommendations and observations. We have a team that always listens and values ​​these possibilities of improvement. We hope to have you back soon. A cordial greeting,

Reviewed 22 June 2018

Very nice hotel. The rooms are clean and the service is very good. The standard is better than expected compared to other hotels in Cuba. I will definetely stay there next time I`m travelling to Cuba.

Thank Kristine H
Response from Maritryni R, Director de Relaciones con Clientes at Four Points by Sheraton HavanaResponded 22 June 2018

Dear guest, thank you very much for your positive comment. We are pleased that your stay at our hotel has been to your liking. We want you to come back soon.

Reviewed 19 June 2018 via mobile

We can't ask for 5 star hotel in Cuba but at least a clean hotel with great services. Employees are rude and maintenance of hotel is really bad . food at buffet for breakfast doesn't look good we just walk in and decide to go...More

1  Thank flor f
Response from José Francisco C, Gerente at Four Points by Sheraton HavanaResponded 20 June 2018

Dear Flor, Thank you for taking the time to share your valuable feedback. My name is JOSE CUZA and I am the Gerente at the Four Points by Sheraton Havana. It has come to my attention that the service you received during your recent stay...More

Reviewed 31 May 2018

We went for our honeymoon, very nice hotel, nice pool. Pleasant staff, but especially Massiel the sales girl and Hector the bell boy. They made our stay the best, Hector so kind, Massiel solved everything we needed instantly. Thank you guys¡ for them my husband...More

Thank Linda C
Response from Maritryni R, Director de Relaciones con Clientes at Four Points by Sheraton HavanaResponded 4 June 2018

Dear guest, thank you very much for your positive comment. We are pleased that your stay at our hotel has been to your liking. We want you to come back soon.

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Breakfast included
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Shuttle Bus Service
Room Service
Free Parking
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$107 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Havana
#6 Business Hotel in Havana
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$107 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Havana
#6 Business Hotel in Havana
Room types
Non-Smoking Rooms, Suites
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Traveller (132)
Room & Suite (67)
Pool & Beach (41)
Dining (31)
Amenities (60)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
selectedbrands
28 December 2017|
Answer
Response from CanadianIslandMan | Reviewed this property |
This question should be asked to the Hotel.
0
Votes
karrie S
2 November 2017|
AnswerShow all 8 answers
Response from pbarbatis | Reviewed this property |
Yes. The hotel provides you with cards with a code that has a specific time allotted to use the internet. Hope this helps.
0
Votes
sdhawkin
30 August 2017|
AnswerShow all 7 answers
Response from jutiapa33 | Reviewed this property |
Sorry about the untimely response. Hope you had a good visit!
0
Votes
Room Tips
"Whatever you want just ask for Massiel"
Read review
"Upper floors facing the ocean......"
Read review
"well dont go"
Read review
"i was at 4017 and we slept like babies"
Read review
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