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Hotel Mercure Sevilla Havane

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Traveller (2720)
Room & Suite (672)
Dining (311)
Overview
  • Excellent21%
  • Very good41%
  • Average24%
  • Poor10%
  • Terrible4%
Travellers talk about
“top floor”(175 reviews)
“live music”(151 reviews)
“al capone”(60 reviews)
AMENITIES
Public Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
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Reviews (4,039)
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1,458 results
Traveller rating
269
589
381
149
70
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Time of year
LanguageEnglish
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269
589
381
149
70
Show reviews that mention
All reviewstop floorlive musical caponerooftop restaurantold havanagraham greenevip breakfastpatio baropera singerssuperior roomcorner roomnice poolcharming hotelrevolution museumhigh ceilingscuban musiccolonial style
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1 - 5 of 1,458 reviews
Reviewed 2 days ago

Have just returned from touring Cuba with husband and 2 teenage children and started and finished with two nights at the Sevilla.Stylish and located within walking distance of so many sights. Great concierge service and the room maids deserve special mention for their welcome ,...More

Thank Deirdre M
Response from Emmanuel P, Director General at Hotel Mercure Sevilla HavaneResponded yesterday

Dear Deirdre M, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We all look forward to welcoming you back again soon. I would...More

Reviewed 2 days ago via mobile

Very well located at a footstep from the Prado and Habana Vieja this old hotel offers a good service with a kind and efficient staff, 2 restaurants; 1 café in a patio, a wonderful swimming pool with a cafe as well and a fitness room....More

Thank Bernard C
Response from Emmanuel P, Director General at Hotel Mercure Sevilla HavaneResponded yesterday

Dear Bernard C, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. I would like to...More

Reviewed 4 days ago

The hotel was an old style hidden gem. The hotel has kept its original features and this a great part of the hotel as you can experience 'the real cuba'. The room we were given in the corner was spacious and although it wasn't modern,...More

Thank HolidayQueen007
Response from Emmanuel P, Director General at Hotel Mercure Sevilla HavaneResponded 2 days ago

Dear HolidayQueen007, Thank you for taking the time to share your comments with us and we are delighted you enjoyed your stay at the Sévilla; Thank you again for visiting us. I will make sur to share your kind words with Anna and Annese in...More

Reviewed 5 days ago

Amazing friendly staff so welcoming and warm especially Annabelle. The environment in hotel is very vibrant and lively, defiantly recommend. Drinks are amazing food is ok thought, however we went there to explore the culture and old Havana.More

Thank Hanan A
Response from Emmanuel P, Director General at Hotel Mercure Sevilla HavaneResponded 4 days ago

Good moring dear Hanan A, On behalf of the Sevilla team I wanted to thank you for your kind words and I am delighted you enjoyed your stay; I 'll be sure to pass on your kind words to the team and especially our wonderfull...More

Reviewed 1 week ago

Single traveler, I always seem to end up in the cupboard room. The room had all the amenities expected and few nice decoration touches , A coffee machine , lovely pots and a very good AC,but window couldn't fully shut and after close inspection shown...More

Thank dareddiafa
Response from Emmanuel P, Director General at Hotel Mercure Sevilla HavaneResponded 1 week ago

Dear dareddiafa, Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. I would like to invite all future guests to write to me at the following email address for any special request...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$113 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$113 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (2720)
Room & Suite (672)
Dining (311)
Pool & Beach (119)
Family and Play Areas (33)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Al D
5 August 2018|
AnswerShow all 4 answers
Response from Keshac1022 | Reviewed this property |
Not sure if they’ll allow you to use the pool for the day however it is a nice boy to sit around and at the bar and food services available at the pool so call them and see if they’ll give you a day pass
0
Votes
Andrew_L_Fletcher
25 July 2018|
AnswerShow all 5 answers
Response from oferta10 | Reviewed this property |
Hi You will find some shops close to the hotel. The old city of Havana is at walking distance. Dont expect to much from the hotel, it’s not like Mercures hotels in the west. It needs a deep renovation... You will find live... More
1
Vote
henry k
19 July 2018|
AnswerShow all 4 answers
Response from Keshac1022 | Reviewed this property |
Sorry can’t answer that question.
0
Votes
Room Tips
"Try to get a Room facing onto The Prado for a great view."
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"Avoid room 411"
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"Try to get a room on the 5th floor or higher"
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"a room with a view od the streets is great"
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