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Hotel Vedado

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1 room 2 adults 0 children
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Hotel Vedado
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629 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Tiverton, United Kingdom
Reviewed yesterday NEW

After our cruise, we had 6 nights in Cuba, having stayed in Casa's for 4 nights, enough was enough, so we asked a taxi drive to take us to a medium priced hotel and we ended up here. Hotel is close to everything needed for our last 2 days in Havana, I was most impressed at the tour service they...

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Thank ML1406
Reviewed 3 weeks ago via mobile

It seemed like the higher in the hotel the better the room. But not very good water pressure on the upper floors. Great location as it's within walking distance of many restaurants and night clubs. The staff are very nice. It's a great hotel for the price.

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1Thank Vincent G
Reviewed 4 weeks ago via mobile

Hotel well located, close to Malecon but the quality of the room is below any three star standard, breadfast included but no so good. Hotel is expensive in term of value for your money but cheaper compare with other 3 star hotel is Havana

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1Thank Jose M
HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this review
Google Translation

Estimado cliente: Ante todo nuestro saludo. Es un place poder leer sus comentarios lo que nos ayudará a mejorar aun...

Reviewed 1 October 2016

Slept in this hotel for 4 nights in the Vedado part. Room was clean and complete with AC, TV, bath, toilet, fridge and 2 large separate beds. Many lights were gone or broken in het room and hall. Since in our room only the light in the bathroom and one next to the bed was working and within 2 meters...

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3Thank Frank v
HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this review

Dear guest. We really apreciate your comments and we wil send it to the whole team. You can be sure that we took notes of everything have said and we will work on it to solve them. Awainting to count on you for next visit.

Port of Spain, Port-of-Spain, Trinidad and Tobago
Reviewed 19 September 2016

This is a very old hotel so don't expect much. Stayed in August for 6 days with a large group. Rooms were average size. Old air condition unit, so expect a bit of a buzz. We had hot water for about half our stay, so my showers were very quick the rest of my stay...lol The elevator takes a long...

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4Thank Roxanne L
Birmingham, United Kingdom
Reviewed 18 September 2016

what a dump, I have never given a place such a low rating. Stayed here 1 night as part of an excursion, looked ok when we walked in although a bit dark, staff at check in were very rude don't think they had ever had customer service training. The room well what can I say the only saving grace to...

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2Thank mahonydavis
Hexham, United Kingdom
Reviewed 10 August 2016 via mobile

Had to find a new hotel at short notice as the company I booked with went bust and had not paid the hotel, hence stick in Havana with limited cash. Like many hotels in Havana if is tired and lacking investment, that is to be expected but the staff do not care one iota. Slow, uncaring and absolutely no motivation....

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2Thank Alan C
HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this review

Dear guest, We are very concern, on a daily basis, with the training and preparation program of our employees to improve our services and standards in general, taking into advantage the Caribbean hospitality. We can assure you that this issue is our highest priority commitment, in order to meet our guests expectations. We took note of your valuable comments which...

Manitoba, Canada
Reviewed 26 July 2016

hola :) Stayed at the Hotel Vedado the week of July 15th to the 22nd. I had walked past this hotel a few times in the past from previous trips. It looks a bit run down from the outside, so i wasn't really looking forward to staying here but it was what i could afford (holiday package from Canada) because...

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5Thank gerropato
HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this review
Google Translation

Estimado Cliente : Ha sido un placer leer sus comentarios y agradecemos sus opiniones. Nuestro hotel ejecuta un plan de...

Chelsea, Canada
Reviewed 3 July 2016

I stayed at this hotel one night at the beginning and one night at the end of my trip. It was not the greatest of hotels. The check-in process was quite slow. The rooms really do need some TLC including patching and painting of walls. My first night was in room 323 which consisted of two twin beds, a TV....

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3Thank youngmml
HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this review

Dear guest, We took note of your valuable comments which I personnaly forwarded to the Head of Department concerned. You can be sure that all efforts are made every day in order to reach our quality goals expected by all our guests.

Sandwich, United Kingdom
Reviewed 30 May 2016

I am afraid i would struggle to find anything positive to say about this hotel. From the unhelpful reception staff, to the dirty rooms the lack of water,no toilet seat,no toilet rolls.broken plugs .exposed wires.peeling paint work .broken windows.Dirty damp walls especially in the bathroom, the list is endless. We were taken to the Vedado on our first day in...

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3Thank Tmw4
HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this review

Dear Customer: We take note of your valuable comments and sended to the reference department and we assure that we strive every day to achieve quality levels that customers deserve. The Hotel Vedado Saint John's which has a privileged location, is now focused on a continuous improvement program that surely reinforce the preference of our customers and visitors. Regards, Commercial...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Services
  • Breakfast included
Official Description (provided by the hotel)
The complex is located in the Vedado area, 25 km from Jose Marti International Airport. Only 200 meters from Havana seafront and close to La Rampa, a major artery of the city that agglomerated different ministries, banks, galleries, shops, craft fairs, Night Centres, Restaurants, Airlines Offices, etc. It has 291 rooms. It has two restaurants to the open letter from 12 am to 12 pm, and two restaurants open buffet (breakfast and dinner) from 7:00 am to 10:00 pm. It also has a cafeteria open 24 hours and two lobby bar also 24 hours. It has two pools with snack bar, open daily from 10:00 a.m. to 6:00 pm, a gym with sauna and massage service (11:00 a.m. to 8:00 pm), Medical Services and Business Center serviced and WIFI INTERNET. Also has a Tourism bureau for selling excursions, and two souvenir shops. Do not have service for the disabled. ... more   less 

Additional Information about Hotel Vedado

Address: Calle O e/ 23 y 25 | Vedado, Havana 10400, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: RM406 - RM544 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Vedado 3*
Number of rooms: 291
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Also Known As:
Vedado Hotel Havana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Vedado staff and other travellers.
18 questions
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Calgary, Alberta
Forestdale, Massachusetts
16 days ago
11 months ago
Forestdale, Massachusetts
11 months ago

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Questions? Get answers from Hotel Vedado staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower floor, I would imagine better water pressure”
 of 5 bubbles ML1406, 18 Jan 2017 | Read review
“find another hotel”
 of 5 bubbles mahonydavis, 18 Sep 2016 | Read review
“stay far away from this hotel!”
 of 5 bubbles caribbeangirl1977, 13 May 2016 | Read review
“Could not recommend any in particular”
 of 5 bubbles 350pennys, 5 May 2016 | Read review
“I really do not know if any of the rooms were better than any others”
  • The room
  • Open stairwell next to room
 of 5 bubbles tammyt0, 1 Apr 2016 | Read review
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