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All reviewsmodern hotelitalian restaurantinternational hoteltop floorrooftop barbreakfast buffethigh riseinternational standardspianist playingnice pool areastayed here for nightsjunior suitetown centrefive star hotelcomfortable roomscurrency exchangethe air conditioning
Great Hotel! Beautiful building that towers above most of the rest of the city. The cafe in the lobby which is open all night serves great drinks and usually has an awesome piano player or singer. The lobby is big and spacious and they offer...More
1 Thank Wes L
Response from Director G, Director General at Melia Santiago de CubaResponded 17 July 2015
Dear Wes L:
We are thankful for your review and appreciate your comments. Every experience of our guests is an opportunity to improve our services.
We are pleased to read you consider us the best hotel in the city and are very happy you enjoyed...More
After one night spent in a horrible, noisy room at the 2-only star hotel Colon in the, very beautiful otherwise, Camaguey, I could rest for 3 nights at the Melia Santiago de Cuba.
I received very good service from the reception staff, especially Norge being...More
1 Thank Aurelia293
Response from Director G, Director General at Melia Santiago de CubaResponded 9 July 2015
Many thanks for your excellent comments about our hotel. It has been a great pleasure to read that Norge, at the reception desk, and the staff in general, were so helpful and made your stay so special.
We appreciate you decided to post...More
Melia Santiago de Cuba Hotel
The Melia Santiago Hotel is located in a tall building on the outskirts of the historic center of the World Heritage city of Santiago, one of the most historic in Cuba. The hotel is modern, with a large lobby and...More
3 Thank Strathcool
Response from Director G, General Manager at Melia Santiago de CubaResponded 26 June 2015
We are thankful for your review and very glad you loved our hotel and enjoyed our facility.
We appreciate very much your recommendations to the coming guests and expect to have you back here with us really soon.
Our guests’ feedback is vital...More
We stayed here for 2 nights in June 2015 as part of a tour of eastern Cuba.
Compared to other hotels we had stayed in, this was the most modern - comparable to European standards.
The lobby is large with plenty of comfortable seating, some...More
1 Thank Ronni21
Response from Director G, Director General at Melia Santiago de CubaResponded 22 June 2015
Thank you so much for your description of the hotel and most of its services. It is a great pleasure to know that you enjoyed of a really nice stay and that you would be delighted to come back and visit us again....More
A good and modern hotel, with the professional management of Melia Spain group. What can you expect more? The rooms are nice and big and the food is good on Cuban standard. The surrounding is not friendly like in most Cuba. Some shops under the...More
1 Thank GaiMike
Response from Director G, Director General at Melia Santiago de CubaResponded 17 June 2015
We appreciate very much you lovely comments about our facility in this outstanding website. Thanks for sharing your experience and for posting good pieces of advice for the people that are planning to visit us.
We expect your visit very soon and hope...More