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Melia Santiago de Cuba

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Traveller (706)
Room & Suite (397)
Dining (214)
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Overview
  • Excellent36%
  • Very good47%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Reviews (1,390)
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244
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4
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165
244
89
25
4
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All reviewsmodern hotelitalian restaurantinternational hoteltop floorrooftop barbreakfast buffethigh riseinternational standardspianist playingnice pool areastayed here for nightsjunior suitetown centrefive star hotelcomfortable roomscurrency exchangethe air conditioning
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231 - 235 of 527 reviews
Reviewed 13 July 2015

Great Hotel! Beautiful building that towers above most of the rest of the city. The cafe in the lobby which is open all night serves great drinks and usually has an awesome piano player or singer. The lobby is big and spacious and they offer...More

1  Thank Wes L
Response from Director G, Director General at Melia Santiago de CubaResponded 17 July 2015

Dear Wes L: We are thankful for your review and appreciate your comments. Every experience of our guests is an opportunity to improve our services. We are pleased to read you consider us the best hotel in the city and are very happy you enjoyed...More

Reviewed 8 July 2015

After one night spent in a horrible, noisy room at the 2-only star hotel Colon in the, very beautiful otherwise, Camaguey, I could rest for 3 nights at the Melia Santiago de Cuba. I received very good service from the reception staff, especially Norge being...More

1  Thank Aurelia293
Response from Director G, Director General at Melia Santiago de CubaResponded 9 July 2015

Dear Aurelia293: Many thanks for your excellent comments about our hotel. It has been a great pleasure to read that Norge, at the reception desk, and the staff in general, were so helpful and made your stay so special. We appreciate you decided to post...More

Reviewed 23 June 2015

Melia Santiago de Cuba Hotel The Melia Santiago Hotel is located in a tall building on the outskirts of the historic center of the World Heritage city of Santiago, one of the most historic in Cuba. The hotel is modern, with a large lobby and...More

3  Thank Strathcool
Response from Director G, General Manager at Melia Santiago de CubaResponded 26 June 2015

Dear Strathcool: We are thankful for your review and very glad you loved our hotel and enjoyed our facility. We appreciate very much your recommendations to the coming guests and expect to have you back here with us really soon. Our guests’ feedback is vital...More

Reviewed 20 June 2015

We stayed here for 2 nights in June 2015 as part of a tour of eastern Cuba. Compared to other hotels we had stayed in, this was the most modern - comparable to European standards. The lobby is large with plenty of comfortable seating, some...More

1  Thank Ronni21
Response from Director G, Director General at Melia Santiago de CubaResponded 22 June 2015

Dear Ronni21: Thank you so much for your description of the hotel and most of its services. It is a great pleasure to know that you enjoyed of a really nice stay and that you would be delighted to come back and visit us again....More

Reviewed 16 June 2015

A good and modern hotel, with the professional management of Melia Spain group. What can you expect more? The rooms are nice and big and the food is good on Cuban standard. The surrounding is not friendly like in most Cuba. Some shops under the...More

1  Thank GaiMike
Response from Director G, Director General at Melia Santiago de CubaResponded 17 June 2015

Dear Gaimike: We appreciate very much you lovely comments about our facility in this outstanding website. Thanks for sharing your experience and for posting good pieces of advice for the people that are planning to visit us. We expect your visit very soon and hope...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$122 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (706)
Room & Suite (397)
Dining (214)
Pool & Beach (110)
Amenities (44)
Family and Play Areas (9)
Business Centre & Event Rooms (4)
Questions & Answers
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caribbeancanucks
6 April 2018|
AnswerShow all 4 answers
Response from milliesmum2016 | Reviewed this property |
1 What's your question? 2 And FYI I didn't see any prostitutes hanging around. 3 What made you think that there are? 4 Why would you care?
0
Votes
Room Tips
"rooms on' the level' more spacious and good views from higher floors"
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"The higher rooms had great views over Santiago De Cuba"
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"ask for a higher floor"
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"Upgrade to A junior suite for Jacuzzi and free 24 hour internet!"
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