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Starfish Las Palmas

Calle 60 Entre 1A y 3A Avenidas, Varadero 42200 Cuba
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Traveller (236)
Room & Suite (27)
Dining (17)
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About

#3 of 81 hotels in Varadero
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the very heart of Varadero within walking distance of some of the best restaurants, boutiques, bars, and clubs in Varadero, Starfish Las Palmas hotel offers a unique blend of fresh, open-concept architecture with the vibrancy of the city and within close proximity to some of the best beaches in Varadero. Built-in 1991 and updated in 2015, the hotel is only 18km from Juan Gualberto Gomez Airport in Varadero, and two hours away from Havana.
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Property amenities
Free parking
Wifi
Paid wifi
Free breakfast
Bar / lounge
Restaurant
Concierge
24-hour front desk
Breakfast buffet
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Room features
Air conditioning
Safe
Minibar
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish, German and 1 more
372Reviews20Q+A12Room tips
Traveller rating
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Gajsj H wrote a review 18 Feb
1 contribution
Location location location. Conveniently located downtown within walking distance of the beach and all local attractions. The food was great with 2 different meal plans depending on wether you want breakfast only or all inclusive. The rooms were nice and very clean. The staff was very friendly and always available to help in any way.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Director General, General Manager at Starfish Las Palmas
Responded 1 week ago
Dear John: Thank you for taking part of your time to share your experience at Starfish Las Palmas. We are very satisfied because you chose us and felt very well. We will extend your comments to all our staff, mainly to those who made your stay extra special. It is a pleasure to know you liked your stay with us. We hope to see you very soon. Sincerely, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Quest65004465501 wrote a review Jan 2024
2 contributions
This review is from the second trip. The buffet is decently right though, several dishes are still oversalted, at breakfast the juice is deluded. Wine would be served at dinner and supper. The buffet, portion by portion is getting renovated and the renovated part looks nice. The buffet terrace is a cozy place but, the constant presence of some 7…8 cats leaves its marks, the cats run over the tables and cutleries, plus the constant stink of cat urine. Restaurante à la carte, the food is good and well presented but, wine wise, it's the case to apply the expression “...esta manipulado…” every bottle is getting open somewhere in the back and never on the client’s sight… I’ve got into an argument on this topic. Rooms. Las Palmas wing complex. After renovation touch up there still are paint and cement leaks and smears at any edge and corner. There's a constant and strong smell of mildew due to high humidity and poor ventilation in the rooms, molds big spots in the selling. When I arrived, I had to switch two rooms because of broken balcony door latches and non functional safety box. I was told that nothing will happen because there is security, one at the front of the building which is on tiktok shift long. Why nobody checks the room functionality prior to providing it to the tenant, left me without answer. The complex is surrounded by 3 major night dance establishments, the music bangs mercilessly until past three in the morning seven days a week. There is unlimited access to wifi for the length of the stay, the connection coverage is all over the resort including the beach.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Director General, General Manager at Starfish Las Palmas
Responded 4 weeks ago
Dear guest: We thank you for taking part of your time to share your impressions of your stay at our Hotel. We deeply regret not having met your expectations. We work every day in pursuit of the satisfaction of our customers. We apologize for the situation and hope that you give us the opportunity to improve your impressions about our hotel. Sincerely, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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steve g wrote a review Jan 2024
Barnsley, United Kingdom6 contributions4 helpful votes
Maribel was very helpful my cleaner, if I needed something she would sort it for me, she good me towel for the beach, which was very clean. The location of the hotel was good and the staff were very good and the breakfast was great
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Director General, General Manager at Starfish Las Palmas
Responded 24 Jan 2024
Dear guest: Thank you for taking part of your time to share your experience at Starfish Las Palmas. We appreciate your review that we will extend to all our staff mainly to our dear Maribel. It is very satifying that you liked your stay with us. Thanks again for your positive review on us. We hope you come back soon, it will be a pleasure to have you again in our resort. Best regards, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nelia H wrote a review Dec 2023
1 contribution
Mediocre rooms located in between local bars and night club blasting music till 3AM. Beware of the fine lines when you book this resort advertising as Starfish Cuatro Palmas, we booked knowing that this is Starfish Cuatro Palmas and when we get there they put us in Las Palmas which is worst than a regular motel in North America. Buffet Restaurant employee are very friendly. Varadero Beach is beautiful as always, this is our third time in Varadero. Lobby employees are unaccommodating. Guest washrooms are always dirty. The first time I was so disappointed out of 17 years of visiting different part of Cuba, more disappointed because I have friends who went with me and it's their first time in Cuba.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Director General, General Manager at Starfish Las Palmas
Responded 26 Dec 2023
Dear guest: We thank you for taking part of your time to share your impressions of your stay at our Hotel. We deeply regret not having met your expectations. We work every day in pursuit of the satisfaction of our customers. We apologize for the situation and hope that you give us the opportunity to improve your impressions about our hotel. Sincerely, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zaily S wrote a review Dec 2023
1 contribution
Thant is wonderful place, we love the location is in varadero town. Close to the everything. The beach is beautiful, awesome sand extension. The workers are very friendly and you can fine very nice hospitality. Bartender team awesome. Manager Team great people Mr. Filippi …. they give us all the answers we really needed. Great place for stay …… !!!!! We plans come back very soon.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Just ask and they give it all the information
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Director General, General Manager at Starfish Las Palmas
Responded 19 Dec 2023
Dear guest: Thank you for taking part of your time to share your experience at Starfish Las Palmas. We appreciate your review that we will extend to all our staff mainly to Mr. Filippi . It is very satifying that you liked the location of our resort, the beach and the staff hospitality. Thanks again for your positive review on us. We hope you come back soon, it will be a pleasure to have you again in our resort. Best regards, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kathy R wrote a review Nov 2023
Singhampton, Canada2 contributions
Went with my wife for our 40th anniversary and booked ocean view top floor or pool view top floor. We got neither. we got put in Las Palmas on a ground floor. Las Palmas does not have an ocean view or a pool view. It does not have a pool and is not on the ocean. There is no coffee bar/bar snack bar or any services there. It is in very poor condition. For a morning coffee we had to walk around the corner up the street and across the road to Cuatro Palmas. The first room they gave us smelt so bad of mold and mildew that it made my wife sick. they would not give me the room I paid for saying I paid for Las Palmas.{I hadnt even looked at Las Palmas. We were ready to pack up and move to the lobby. They did give us another room but it was a smoking room so it didnt smell much better. On my paperwork it showed my requests. Las Palmas has none of that. And the price difference between the 2 hotel is $400. per person. We have been to Varadero 4 previous times I am not complaining about the staff or food. The staff were very friendly and the food is better than the locals get. The hotel itself is not what it claims to be. It is the worst hotel I have stayed at. I definatly suggest you avoid this place. All we expected is what we paid for
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Director General, General Manager at Starfish Las Palmas
Responded 20 Nov 2023
Querido invitado: Le agradecemos que haya tomado parte de su tiempo para compartir sus impresiones sobre su estancia en el hotel. Lamentamos profundamente no haber cumplido con sus expectativas. Trabajamos cada día en pos de la satisfacción de nuestros clientes. Le pedimos disculpas por la situación y esperamos que regrese y nos brinde la oportunidad de mejorar sus impresiones sobre nuestro hotel. Atentamente, Gerente general
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peggy M wrote a review Oct 2023
4 contributions2 helpful votes
I've always had the best experience at Quatro Palmas. The staff are family. Times are very rough for Cuba right now, so please keep this mind when visiting. Please be grateful, they are giving things up to accommodate guests. Big thank you to Angel, Elimay, and all Quatro Palmas staff.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Director General, General Manager at Starfish Las Palmas
Responded 31 Oct 2023
Dear guest: Thank you for taking part of your time to share your opinion about your experience at Starfish Las Palmas. For us , it is a pleasure to know that you liked our hotel once again. We will extent your comments to out staff, mainly to those who made you experienced an excellent vacation like Angel and Elimay. We hope to see you very soon. Best regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GlobeTrotting607091 wrote a review Sept 2023
Picton, Canada5 contributions2 helpful votes
This is a great hotel, Management is great! Angel the assistant manager is very professional and helpful. Beach is amazing, staff is great. Food is decent for being Cuba. The international restaurant was great and service was exceptional.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Director General, General Manager at Starfish Las Palmas
Responded 22 Sept 2023
Dear guest: Thank you for taking part of your time to share your opinion about your experience at starfish Las Palmas. For us , it is a pleasure to know that you liked our hotel, the food and services. We will extent your comments to out staff, mainly to those who made you experienced an excellent vacation. We hope to see you very soon. Best regards, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yaumara S wrote a review Sept 2023
1 contribution
With the situation we have in this country I find this is the best hotel you can come visit,rooms are big and clean everything works fine, the staff is magnificent very friendly and no metter what you need they are always willing to help . My favorite this is that is very centric in the heart of varadero easy to walk to any bar disco restaurant and a beautiful boulevard. The beach and the pool are very safe you can leave your stuff and be sure it will never get lost. The entertainment is awesome. In two words 👏 " amazingly and fantastic and. I will defenetly comeback next time I'm in Cuba. Oh and the most important thing i had the best experience by the beach bar, if you come come looking for Pancho. Hey I had the plesure to meet the sub director Angel very helpful great conversational and very informative. Fue muy agradable conversal con el. Mi opinion 5 estrellas !.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Director General, General Manager at Starfish Las Palmas
Responded 14 Sept 2023
Dear Yaumara: Thank you for taking part of your time to share your experience at Starfish Las Palmas. We are very satisfied because you chose us and felt very well. Every day we work to achive that our costumers experience good moments with us. We appreciate that you liked the location of our resort, the willingness of our staff , the safety of our resort and our services.We will extend your comments to all our staff, mainly those who made your stay more comfortable like Pancho and Angel. We hope to see you very soon. Sincerely, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TanyaRuth wrote a review Aug 2023
Roblin, Canada4 contributions5 helpful votes
This hotel continues to make improvements, since the last time I visit in February. The staff and security team, gardeners are all so friendly. Rooms are large, clean, great view and music can be heard through the evening! Recommend this hotel!
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Date of stay: August 2023Trip type: Travelled solo
Room Tip: Bring Canadian cash, no coins, peso’s. Credit card purchases are limited. Remember to also tip...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Director General, General Manager at Starfish Las Palmas
Responded 31 Aug 2023
Dear Tanya: Thank you for taking part of your time to share your experience at Starfish Las Palmas. We appreciate your review that we will extend to all our staff mainly to the security team and gardeners. Our daily effort is for our clients to have a very good experience with us. We are so happy because you liked our rooms. Thanks for your high recommendation of our resort. We hope you come back very soon. Best regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
122
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STARFISH LAS PALMAS: UPDATED 2024 Hotel Reviews and 258 Photos (Varadero, Cuba) - Tripadvisor

Frequently Asked Questions about Starfish Las Palmas
Which popular attractions are close to Starfish Las Palmas?
Nearby attractions include Mi Casa Beatles (0.2 km), Snack Bar Calle 62 (0.08 km), and Taller de Cerámica Artística (0.1 km).
What are some of the property amenities at Starfish Las Palmas?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Starfish Las Palmas?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Starfish Las Palmas?
Yes, free parking is available to guests.
What are some restaurants close to Starfish Las Palmas?
Conveniently located restaurants include Waco's Club, Varadero 60, and Snack Bar Calle 62.
Which languages are spoken by the staff at Starfish Las Palmas?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Starfish Las Palmas?
Many travellers enjoy visiting Cueva de Ambrosio (9.8 km).
Is Starfish Las Palmas accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.