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Hotel Club Kawama

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Traveller (3941)
Pool & Beach (780)
Room & Suite (499)

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About

#21 of 30 all-inclusives in Varadero
Location
Cleanliness
Service
Value

Finding an ideal family-friendly all-inclusive resort in Varadero does not have to be difficult. Welcome to Hotel Club Kawama, a nice option for travellers like you.

The rooms offer air conditioning, allowing you to rest and refresh with ease.

In addition, as a valued Kawama guest, you can enjoy a pool and free breakfast that are available on-site.

While staying at Hotel Club Kawama, visitors can check out Parque Central (2.0 mi) and Iglesia Santa Elvira (2.1 mi), some of Varadero's top attractions.

Travellers looking to enjoy some crab can head to Salsa Suarez Restaurant y Bar.

During your visit, be sure to check out a popular historic site like Ambrosio Cave, which is a short distance from the all-inclusive resort.

Hotel Club Kawama puts the best of Varadero at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Kids club
Airport transportation
Concierge
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Evening entertainment
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
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Room features
Air conditioning
Private balcony
Safe
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Ocean View
Languages Spoken
Spanish

Location

Calle O, Varadero 42200 Cuba
Hotel Club Kawama
2,683Reviews360Q+A100Room tips
Traveller rating
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NoSnowCanada wrote a review Yesterday
Ontario, Canada2869 contributions4 helpful votes
Kawama is special. My recent trip with my brother, reaffirmed my choice was correct. March 24th to March 31st. Treated kindly by everyone there. Many to thank, and I hope You know who you are.🙂 Despite multiple delays on our way back, the staff made it fantastic. Thank you Yoly for your patience, tolerance, lovely singing voice, and smile. (Public Relations) Hope to return soon. 🤠 Ty.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled with family
Room Tip: I was prepared, but a tip would be to bring anything food wise you cannot do without. This is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Randall B wrote a review 2 Apr
Ottawa, Canada7 contributions3 helpful votes
+1
We had a relaxing awesome week at Kawama . No doubt there are issues happening in Cuba nowadays but the staff at Kawama and their Customer Relations Lady Yosaline San Juan go the extra mile to make your stay rememberable and one that you will do again and again . Shortages .. well yes they happen but no draft beer they bring in canned beer No eggs , extra bacon … etc,etc .. Nobody starved and I actually gained a pound or two Randall Born’
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: As good as the more expensive supposedly 5* on the peninsula , maybe better due to the people you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kawama direccion, Marketing at Hotel Club Kawama
Responded 1 week ago
Thank you for sharing your impressions with us. We are very pleased to know that your stay was enjoyable. Thank you for your understanding and your time for these words. We hope to see you back soon. Greetings from the hotel's work team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ming c wrote a review Mar 2024
17 contributions9 helpful votes
Apparently the lobby bar staff do not like to pour me drink into my own drink bottle. I went to the lobby bar 30 mins before dinner, with my own water bottle and cola bottle. I , first, asked to fill water. He kissed his teeth, but filled my water bottle. When I asked to fill cola into my smaller bottle, he pointed his finger at me and said something with his serious tone. I could not figure out what he was saying., Due to the accent. So I asked if I am not allowed to get cola @ lobby bar. His answer is He will Fill it for me This Time. BUT, I need to go to Pool Bar next time. I looked around, trying to look for Posted Sign or Policy near by ..Saying Lobby Bar Can Not Fill drinks into Customer personal Bottle... Unfortunately, I could not find any. To the hotel Management, PLEASE Update your Hotel Policy And Post Signs @ lobby Bar...NO FILL DRINKS to Personal Bottle !!!!!!!!!!!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kawama direccion, Marketing at Hotel Club Kawama
Responded 4 days ago
Thank you for sharing your criteria with us. Sometimes, inconveniences are capricious and insist on getting involved in other people's vacations. The work team thanks you for your opinion for being part of the improvement of our work. We apologize for this. It will be with great pleasure that we will welcome you upon your return if you so decide. Greetings from the Kawama hotel work team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matthew T wrote a review Mar 2024
Bolton, Canada25 contributions4 helpful votes
Ok Kawama is perfectly imperfect. Sounds wierd I know but its one of the oldest surviving resorts in Cuba and it does show its age. The staff keep it clean - and will almost always help you with any problem. The rooms range from meh to amazing - if you get the standard room and you like to pound the beers you may break your neck getting to your room not because of the poor lighting but the old style walkway designed to help drain excess water away during a rain storm will most likely trip you up but dont worry there are plenty of fellow slightly less drunkards who can help you to your room. The standard rooms are smaller and the venting is not as well maintained so if you leave lights on mosquitos will find there way into your room - Bring Deet. The Superior rooms are that superior but even they have a wide range of quality - some of the lower 200 blocks have loose windows and doors so mosquitos can be a problem - but in the 300's or the fancier ones by the pool bar the seals are beautiful and the cottages by the pool bar while loud if you are an early sleeper offer the best views if you have the second story. I also recommend the 200's but ONLY the upper floor The food despite shortages there was always something to eat on resort. For Kawama I'd say breakfast is amazing and the chubby old man who does omelets is a godsend. Lunch tends to go slightly downhill but it is still very good. Supper if you are trying to save money then its ok but if you have money to spend Kawama is right beside the town and is walkable for a fat old man with heart problems like me although the best Pizza in Varadero is right next door at Kiki's The only problem I had was the absurdly late checkin 4pm - I understand you want to present a clean room to your guests - but an early morning flight means I want to nap and I have a CPAP which means I need to plug in and be somewhere mosquitos or sandfleas wont get me. The first time I came to Kawama they checked me right in and although I found a used condom and chinese lubricant and other stuff - I didnt care I got to nap. Offer an option to your guests that if they dont mind a dirty room they can check in. So honestly folks if you're willing to let a few things slide - this place is a charmer and well worth the savings. The repeaters while old are still friendly and can help you navigate things and make suggestions on how to stretch a buck.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: Hit the buffet at opening time as the food is slightly fresher
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kawama direccion, Marketing at Hotel Club Kawama
Responded 4 days ago
Thank you very much for sharing your opinions, it is really valuable for us. Thank you also for your time and your words. His comment is punctual, so his constructive criticism helps us a lot. The hotel's entire team works tirelessly to ensure that its clients have the best possible experience. Thank you for highlighting what distinguishes us, for pointing out what is pending and for the invitation to consider and visit the resort. It will be a pleasure for us to have you back at our facilities. Greetings from the work team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cindy W wrote a review Mar 2024
Saint Thomas, Canada6 contributions3 helpful votes
The resort is very clean and well maintained, the reception employees are very friendly and helpful. The cleaning staff is exceptional and always busy. The food is the food, there’s a full display that shows how much the cooking staff can do with what they have. The resort is 95 years old and is regarded as a museum, but along with the charm, it’s got the same amenities as a larger hotel resort. Don’t sell Club Kawama short, if you stay here once and have a less than ideal experience, give it a second chance, and you will come back again! This is our fourth time, but not our last.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kawama direccion, Marketing at Hotel Club Kawama
Responded 2 weeks ago
Thank you for sharing your opinions and your time. We are happy to know that his stay was good in our facilities. Thank you for the consideration and recommendation. The work team works hard to highlight the hotel's values ​​over all these years. We hope to see you again and with great pleasure we will receive you. Warm greetings from the work team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lindsey M wrote a review Mar 2024
1 contribution1 helpful vote
+1
Kawama was more than we could have asked for! We had a beautiful room overlooking the pool. It was very clean lots of hot water and air-conditioning. Our towels were cleaned regularly which was very appreciated! The staff is second to none they treat you like family! The beach is breathtaking and the pool huge and clean! We had lots to eat with plenty of options! We put chicken on the fresh rolls and it tasted like home! We chose Kawama because of its historical beauty! We love the cracks, the history.... if we wanted something brand new we would not have chose Hotel Kawama in Cuba!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: I’m a snacker so I was happy that I brought my favourite chips, hot rods & jerky to snack on!...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kawama direccion, Marketing at Hotel Club Kawama
Responded 2 weeks ago
It makes us very happy to know that your stay at the hotel was pleasant.  Thank you very much for sharing your impressions about it.  We appreciate your level of detail as it is valuable to the team.  Thanks for everything.  We hope to see you soon and it will be a real pleasure to serve you.  Kind regards from the work team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kira l wrote a review Mar 2024
3 contributions1 helpful vote
+1
I just returned from my second trip to kawama with my mom the other day and I’m already dreaming of going back! The bonds we have created with the staff are so strong we consider them our family! You are always greeted with a smile and a ‘¡hola!’ If you ever have any issues you just have to explain to them politely what your problem is and they will do everything then can to make it right! When we needed beach towels we simply went to the entertainment centre and asked for some we and we received fresh clean towels! Yeni , Misleidy, chocolate and yadeil are always willing to help!! We got a beautiful room and had a lovely maid -Ana- she was hilarious! we were able to eat at the grand canal ala cart restaurant every night- we just had to go book our time slot.. and The el Rosalina had delicious pizza and pasta (you just have to make sure you get there before 12:30 as they only have a limited supply of the pizza). The beach is beautiful and kept very clean. They are always doing repairs around the resort and making improvements to make the resort even more beautiful! We are already planning our next trip in November! I would recommend kawama to anyone travelling to Cuba wanting to get the true Cuban hospitality experience <3
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Make sure to book your Ala cart time slots and don’t be afraid to politely ask for help if you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kawama direccion, Marketing at Hotel Club Kawama
Responded 3 weeks ago
Thanks for sharing your opinions. It is very valuable to us. We are very glad that you were comfortable, it is a pleasure for us to serve you. We await his return and we will welcome them with open arms. On behalf of the Kawama Hotel work team. THANK YOU!!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hani s wrote a review Mar 2024
Vancouver, Canada8 contributions
+1
When we arrived at the hotel, we were giving a far away room at the back of the hotel. The reason was, it was the last room which we found out later it was not true, the room has NO hot water, no chair, no side lamps, lighting was poor, one light 40 amp in the ceiling, no air condition, no bedsheet covers, dirty pillows, bedbugs, and the pathway to the room was full of potholes and the lighting outside was slim to none we went back the same night ask for a different room they told us there’s no other room and come back tomorrow at 10 AM to see the manager, the next day we went to see the manager and we spent 4 1/2 hours with the general manager, the property manager, the maintenance manager the plumber all six people in total Trying to solve our problem and finally they gave us another room at 2:30 PM, that was acceptable, we have photos of everything, I would not recommend this this hotel at any price.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The food at the resort was not as good as it should have been there was no pastry and and they...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kawama direccion, Marketing at Hotel Club Kawama
Responded 4 weeks ago
Thank you for sharing your opinion. We are very sorry for the inconvenience caused. We are working to improve every day. Your opinions help us. We hope to see you on another occasion and we will know how to compensate for the inconvenience caused. The work team offers its apologies.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DukesterHFX wrote a review Mar 2024
Halifax, Canada14 contributions13 helpful votes
+1
I've been to Cuba 27 times and 12 times to this resort. I was just there January 2024, Feb 2024 and heading back this month only a week after I've been home, I'm returning back to Club Kawama. The main reason I go back is the staff and management are GREAT!!!! They help you if you need help. I have no complaints and enjoy it so much when I am there. I will continue to be a repeater at Hotel Club Kawama.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kawama direccion, Marketing at Hotel Club Kawama
Responded 4 weeks ago
Thank you very much for sharing your experiences at our Hotel. We are very pleased to receive you in our facilities. With your opinion, you make the work team happier that you see reflected in clients like you, the dedication to continue working as the client deserves. Kind regards from the work team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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saxophone wrote a review Mar 2024
Fredericton, Canada2363 contributions116 helpful votes
Room: We requested and were given a ground floor. Room was large but the water pressure for this building needs to be addressed. Good mattresses and pillows and room was kept clean. Food: I never complain about the food at Kawama. There were shortages relating to milk and butter, which in discussion with many, appeared to be in part related to transportation (cost of gasoline) and is an issue for other resorts as well. I had an omelet, toast, fruit, coffee every morning. I researched that bar menus were limited due to supply issues so I took a box of wine. There was beer, whiskey and rum, and wine at the a la cartes. Grounds are well maintained and I love this about Kawama, the nature and size of the buildings affords privacy and spaces to walk. I was impressed with how clean the lobby area and bathrooms in that area were maintained. There is a new lobby with the PR desk now in a corner, not in the main part of the room. My husband's only comment regarding Kawama was in respect to this area. He was missing Leida, the PR person who has retired and her presence in the lobby area and the gathering space for coffee and conversations with Ivan in the morning. The new lobby and lobby bar areas are new it will just take time to create new memories in this location. We went at a different time of year, normally April and missed connecting with friends made during our previous stays but we did meet new friends which is always an enjoyable part of our stay. The beach is as beautiful, and a new grounds person for that area who keeps the beach clean and chairs and umbrellas in good condition. He works hard. We enjoyed attending the repeaters' dinner and a la cartes. Calle 1 vibrancy is down and this could be related to the time of year. The stores on Calle 1 are bare. It would be wise to bring everything you need. I remain very concerned that some employees of the two Kawama stores on Kawama Ave, next to the bank, overcharge. We tried again this year and we were asked to pay 5 dollars US for two small bottles of water. I wonder why it is necessary to have to go through a negotiation of price, when the price could simply be posted? I have always found the store by the Canal Restaurant or at the Tortuga to be reliable. We have been to Cuba many times since 2006. We can easily move into Kawama as we have been going since 2012. I recommend this as a lovely resort for those who can easily adjust to living arrangements not being perfect as they are not. It is an older facility and capacity for repairs may not come easily due to supplies. Employees will welcome you. Our plan would be to return.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kawama direccion, Marketing at Hotel Club Kawama
Responded 5 weeks ago
Thank you very much for your comments. It's really useful for us. Thank you for your attitude regarding service issues. Every day we work to make our clients feel at home. The details it offers are a guide to continue doing our job well and amend other points. The work team thanks you for your comments and visit. It will be a pleasure for us to welcome you back to our facilities. A tender greeting.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Varadero area.
ALSO KNOWN AS
kawama hotel varadero, resort all inclusive kawama, hotel club kawama, kawama varadero, club kawama varadero
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
336
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL CLUB KAWAMA: UPDATED 2024 Resort Reviews, Price Comparison and 3,941 Photos (Varadero, Cuba) - Tripadvisor

Frequently Asked Questions about Hotel Club Kawama
Which popular attractions are close to Hotel Club Kawama?
Nearby attractions include Varadero Street Market (1.0 km).
What are some of the property amenities at Hotel Club Kawama?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Club Kawama?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Club Kawama?
Conveniently located restaurants include Kiki's, La Casa del Chef, and La Casa de Al.
Are there opportunities to exercise at Hotel Club Kawama?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Club Kawama have airport transportation?
Yes, Hotel Club Kawama offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Hotel Club Kawama?
Many travellers enjoy visiting Cueva de Ambrosio (14.3 km).
Does Hotel Club Kawama have any great views?
Yes, guests often enjoy the ocean view available here.