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Gran Caribe Villa Tortuga

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1 room 2 adults 0 children
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Gran Caribe Villa Tortuga
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974 Reviews from our TripAdvisor Community

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Showing 333: English reviews
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Reviewed 5 days ago NEWvia mobile

We stayed here for a week...had a wonderful time. The entire staff was amazing but the recreation lady (forgot her name) was so much fun. Also if you need anything in the buffet..you should ask for Hector and Boris. They were fantastic. We had a lot of fun at ShowTime every night especially the interactive shows. Make sure you check...

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1Thank ilovemangos1269
Ottawa, Canada
Reviewed 6 days ago NEW

I have visited Cuba often but this is my first time at this hotel. I often stay at 3 star properties and have shared with friends that I have never had a problem with the food with the exception of this time. I would rate the food lower than your standard 3 star. Poor selection and execution. A good 3...

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Thank GailPM18
Reviewed 1 week ago via mobile

This hotel is nice and we didn't have our hopes high for this resort because of the review and as we all know the pictures are sometimes dated. I went on vacation with my best friend for a girls week away and we were given a "king"size bed. It's a good thing we are okay with sleeping on the same...

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2Thank Keishachan
Saskatoon, Canada
Reviewed 4 weeks ago via mobile

This is our second time at the Tortoga and I would return again. I honestly don't understand what people complain about. The food was good, small buffet but always something to choose from. It's basic and almost how you may eat at home of a diet of meat and potatoes or rice and fish, there was always fresh fruit and...

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9Thank sheri000
Longueuil, Canada
Reviewed 4 weeks ago

First, Cuba: if you have never been to Cuba, you need to know that 1CUC (Cuban Convertible Pesos) equals 1€ (Euro) that is the only way of paying in cash and the rate exchange in the banks can be surprising. Then 1CUC=25CUP (Cuban Pesos) which you are not allowed to have as a foreigner. Some places will accept Visa or...

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1Thank Ronyba
Reviewed 4 weeks ago via mobile

Rooms ok, friendly staff overall,food mediocre very repetitive,not much to do after 8:30pm except watching their variety shows, also bring extra toilet paper and towels no wifi u get 4 what u pay its not luxury

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3Thank Rocco R
Abbotsford, Canada
Reviewed 4 weeks ago

I have to admit I've never stayed at a 3 star before but I went in with an open mind knowing not to expect too much. We arrived at about 7 or 8 pm and checked in. Our room had a broken fridge, broken toilet and a bad TV(snowy picture). We asked to switch rooms and they did for us...

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1Thank kellym92016
Los Angeles, California
Reviewed 5 weeks ago

To actually travel for 10 hours and then arrive and be turned away to an excuse of overbooking and then sent to a sub-standard alternative is extremely unprofessional and a poor choice of management decision. Gran Caribe has twice disappointed my travels in the past year. NEVER AGAIN!

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1Thank bluesman592017
Montreal, Canada
Reviewed 14 February 2017

The beach is covered by a carpet of plastic trash, put there by the Canadian tourists, the locals, and even the hotel beach supervisors who work on the beach. Plastic cups, straws, cutlery, Styrofoam, plastic bags, etc. Plastic bottle caps or cutlery look like fish in the ocean waves to pelicans. Plastic becomes brittle in salt water and develops saw-like...

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1Thank Ada111
Ottawa, Canada
Reviewed 14 February 2017

The second night of our stay, the hotel had surprised us when they switched our bed for a new one! We found out later that the hotel has been renovating for the past year. The beach was lovely. The entertainment at 9:30 every night ranged from dancers to rock and roll. We loved the bingo at 5 every evening while...

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1Thank Deborah R

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
Accepts VISA, Mastercard, and AmEx from non-US banks only ... more   less 

Additional Information about Gran Caribe Villa Tortuga

Address: Calle 9 e/ Boulevard y Ave. Kawama | Matanza, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: RM337 - RM696 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Caribe Villa Tortuga 5*
Number of rooms: 292
Also Known As:
Gran Caribe Villa Tortuga Hotel Varadero
Tortuga Hotel Varadero
Hotel Style:
#32 Luxury Hotel in Varadero
#34 On the Beach Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Villa Tortuga staff and other travellers.
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Questions? Get answers from Gran Caribe Villa Tortuga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mini fridges not always available so ask in advance. Safe $2 day Mobility ramps but not available all buildings.”
  • our room - typical standard
  • walk in shower
 of 5 bubbles ladywest2, 5 Feb 2017 | Read review
“The newer buildings A,B and C are on the beach. They were not quite finished yet. Building 11, across from the pool was ok.”
 of 5 bubbles , 21 Jan 2017 | Read review
“Don't go to this resort”
 of 5 bubbles gudrun4343, 12 Jan 2017 | Read review
“Pool side rooms noisier but we loved it offered a view of the stage's entertainment!”
 of 5 bubbles 517cindym, 15 Dec 2016 | Read review
“Building #9”
 of 5 bubbles harviebarrie, 9 Dec 2016 | Read review
5 of 5