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03/09/2017 04/09/2017
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    Gran Caribe Villa Tortuga

    Calle 9 e/ Boulevard y Ave. Kawama | Matanza, Varadero 42200, Cuba
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    03/09/2017 04/09/2017
    US$89
    Traveller (1579)
    Pool & Beach (426)
    Room & Suite (209)
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    Overview
    • Excellent10%
    • Very good36%
    • Average29%
    • Poor13%
    • Terrible12%
    Travellers talk about
    “superior room” (21 reviews)
    “pool bar” (38 reviews)
    “chicken” (27 reviews)
    Paid Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Poolside Bar
    Fitness centre
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Caribe Villa Tortuga
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (1,017)
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    1 - 5 of 350 reviews

    Reviewed 2 weeks ago

    Official Cuban tour companies apply for a list of available hotels. Our people-to-people tour of medical facilities has been coming to Cuba for 15 years, but they have been greatly overshadowed by the huge and expensive newer tour companies. Bigger budgets and other considerations determine...More

    1  Thank JohnInItaly
    Reviewed 17 July 2017

    OMG AWFUL! Old, dated dirty! As soon as we entered the room i cried and demanded to be moved. This was not what i was expecting. Our room had a broken (in 2 places) patio door which was badly boarded up allowing mosquitoes in. It...More

    Thank J3651MFpatriziac
    Response from Directora G, Director General at Gran Caribe Villa TortugaResponded 18 July 2017

    Dear guest: First of all, I would like to thank you for chosen us to enjoy your holidays and the kindness of transmitting us your impressions related to the resort. It is very pleasant to know you considered us to spend your holidays in Cuba...More

    Reviewed 13 July 2017 via mobile

    Beds were sunk in and dirty. The food was horrible. Went out of the resort to eat daily following becoming ill. We both were very ill. We had no water pressure or hot water to shower. It was never fixed following constant requests. Very ill...More

    2  Thank jaxxlyn
    Response from Directora G, Director General at Gran Caribe Villa TortugaResponded 5 weeks ago

    Dear guest: First of all, I would like to thank you for chosen us to enjoy your holidays and the kindness of transmitting us your impressions related to the resort. It is very pleasant to know you considered us to spend your holidays in Cuba...More

    Reviewed 27 June 2017

    It was not our choice to stay here, Hotel Kawama send us here, there was no rooms available at Kawama. We paid for a superior room, we did not get one. For Kawama we paid for 6 pools, 6 restaurants, 6 bars, but end up...More

    1  Thank Riaan Z
    Response from Directora G, Director General at Gran Caribe Villa TortugaResponded 30 June 2017

    Dear client: It is important for you to know that when you bought Kawama Hotel you were paying a four star resort, that is why all the pools, restaurants and bars you referred before. Villa Tortuga Hotel is a three star resort and certainly we...More

    Reviewed 6 June 2017 via mobile

    Gud place for a gud price...food in all inclusive restaurant is ok,maybe little boring,same things every day...staff is kind...rooms are old and little ruin,we find little worm in bed,klima in room not cleaned years but weather is very nice and in room we been only...More

    Thank mr R
    Response from Directora G, Director General at Gran Caribe Villa TortugaResponded 13 June 2017

    Dear guest: First of all, I would like to thank you for chosen us to enjoy your holidays and the kindness of transmitting us your impressions related to the resort. We assure you that your arguments, opinions and recommendations were respectfully held by the staff...More

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    About
    Amenities
    • Top amenities
    • Beachfront
    • Restaurant
    • Pool
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$78 - US$190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Luxury Hotel in Varadero
    • #33 On the Beach Hotel in Varadero
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 292
    • Reservation Options
    • TripAdvisor is proud to partner with Cancelon, TripOnline SA, Evoline ltd and HotelsClick so you can book your Gran Caribe Villa Tortuga reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Matanzas Province >
    • Varadero
    • Also Known As
    • Gran Caribe Villa Tortuga Hotel Varadero ,
    • Tortuga Hotel Varadero
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    Traveller (1579)
    Pool & Beach (426)
    Room & Suite (209)
    Dining (113)
    Hotel & Grounds (780)
    Family and Play Areas (59)
    Bathroom (21)
    Business Centre & Event Rooms (13)
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    Ask a question
    Questions & Answers
    Kelly W
    24 June 2017|
    AnswerShow all 3 answers
    Response from mammacia | Reviewed this property |
    Yes there are children that go to the resort. It depends on which bldg you go to as to the rooms. Did not like our room in bldg 2 so moved to bldg 9. Would take bldgs 1, 8,9,7 if you can.
    0
    Votes
    Elmo1989_03
    9 March 2017|
    AnswerShow all 2 answers
    Response from joacapulco | Reviewed this property |
    no they don't have , you have to bring your's
    0
    Votes
    Google Translation
    Črni T
    7 March 2017|
    AnswerShow all 3 answers
    Response from mammacia | Reviewed this property |
    I do not believe they have many superior rooms but our room on the main floor of blge 9 was very comfortable, Their are some nice ones in Bldg 8 also.
    0
    Votes
    Room Tips
    "Avoid this hotel!!!"
    Read review
    "not building 2 - other buildings have been renovated"
    Read review
    "Ask for a room on the second floor and closer to the lobby, it is much better access to the pools, and other..."
    Read review
    "Superior rooms in buildings A,B and C are new in Feb 2017 and right on the beach. Email to request one..."
    Read review
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