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See all 64 hotels in Varadero

IBEROSTAR Laguna Azul

7,207 reviews
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Traveller (7784)
Pool & Beach (1590)
Room & Suite (989)
Overview
  • Excellent30%
  • Very good34%
  • Average20%
  • Poor9%
  • Terrible7%
Travellers talk about
“quiet pools”(128 reviews)
“pizza”(445 reviews)
“main pool”(329 reviews)
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Reviews (7,207)Write a Review
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4,163 results
Traveller rating
1,314
1,364
827
382
276
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LanguageEnglish
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1,314
1,364
827
382
276
Show reviews that mention
All reviewsquiet poolspizzamain poollobby bara la carte restaurantsfishmain buffetjapanese restaurantchickenbeautiful resorttex mexother resortsevery other dayfriespools were greatrecommend this resortbring your own
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11 - 15 of 4,163 reviews
Reviewed 1 week ago

If you are looking for a relaxing resort with a beautiful beach and awesome staff this is the place. It also has elevators for those that cannot walk up and down all the stairs. This was our 2nd stay for us 3 ladies which was...More

4  Thank Julie W
Response from Director D, Gerente at IBEROSTAR Laguna AzulResponded 1 week ago

Dear clients, On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients and we are happy to hear that...More

Reviewed 1 week ago

ill be short first time in Cuba, didn't expect much. it was more of a last minute thing overall we all had a really good time. food is not grat to say the least but is much better than other resorts in cuba, we were...More

2  Thank Michael R
Response from QualityMCuba, Manager at IBEROSTAR Laguna AzulResponded 6 days ago

Dear guest, Thank you very much for staying with us during the Christmas Week! We are more than happy to hear you and your family had a good time and were able to enjoy the friendliness of our staff and the amazing service we are...More

Reviewed 1 week ago

RESORT: Billed as a 5-star, but more in line with a 3.5-star. The property and rooms are clean, but a bit tired and you can see that the staff work very hard to ensure things are kept orderly and tidy. Seriously beautiful beach, probably the...More

5  Thank babblefishAlberta
Response from Director D, Gerente at IBEROSTAR Laguna AzulResponded 1 week ago

Dear clients, On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your nice review. We all are hardworking people always seeking the best for all our clients . Should you choose our hotel, or...More

Reviewed 1 week ago

The hotel was not at full capacity and they suffered a little with the hurricane, so there were some issues they're fixing. The restaurant near the beach was closed and only 3 out of the five à la carte were open and not every day....More

1  Thank Flavio F
Response from Director D, Gerente at IBEROSTAR Laguna AzulResponded 1 week ago

Dear clients, On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your review. It is our highest reward to hear that our guests enjoyed their vacation with us! Should you choose our hotel, or...More

Reviewed 2 weeks ago via mobile

First room we add was horrible. No toilet paper, broken furniture, and a bug... however, we changed room and it was much better. The room was comfortable and no bug! The food was eatable, so great for Cuba! The Beach was awesome as well as...More

Thank Marlouy
Response from Director D, Gerente at IBEROSTAR Laguna AzulResponded 1 week ago

Dear clients, Thank you for having chosen IBEROSTAR Laguna Azul for your vacation. It was our pleasure to host you as our guests. We are very sorry for the inconvenience you had with the first room, and we will see that it does not happen...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Hotel class
Hotel Style
#2 Business Hotel in Varadero
#4 Family Hotel in Varadero
#8 Romantic Hotel in Varadero
#9 Spa Hotel in Varadero
#20 Luxury Hotel in Varadero
#24 On the Beach Hotel in Varadero
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Hotel class
Hotel Style
#2 Business Hotel in Varadero
#4 Family Hotel in Varadero
#8 Romantic Hotel in Varadero
#9 Spa Hotel in Varadero
#20 Luxury Hotel in Varadero
#24 On the Beach Hotel in Varadero
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (7784)
Pool & Beach (1590)
Room & Suite (989)
Dining (555)
Hotel & Grounds (4302)
Bathroom (219)
Family and Play Areas (115)
Business Centre & Event Rooms (21)
Questions & Answers
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Casey W
17 January 2018|
AnswerShow all 2 answers
Response from | Reviewed this property |
When u go on catamaran I see people do it and on the beach but was just local people I don’t know if that helps sorry
0
Votes
Karen B
10 January 2018|
AnswerShow all 3 answers
Response from Nicola H | Reviewed this property |
We have just returned and the hotel is about 25 mins from varadero town depending where you want to visit we went to the end of the route to the market on 15th street and then hopped on and off at different places on the way... More
1
Vote
Pamela G
4 January 2018|
Answer
Response from Nicola H | Reviewed this property |
Thomas cook are very good yes they have individual TV on the flight and we were treated very well by all the staff, we flew from Manchester on the 5th Jan 2018 and returned on 12th Jan 2018 The flights were very good.
1
Vote
Room Tips
"The resort is small enough your close to everything :)"
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"Get ocean view upper floors."
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"ask for a sea view room well worth the upgrade beaufifuul room"
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"you don't come here for the room or the food"
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