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Paradisus Varadero Resort & Spa

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Traveller (9947)
360
Panoramas (24)
Pool & Beach (2452)
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#30 of 30 all-inclusives in Varadero
Location
Cleanliness
Service
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Travellers' Choice
Paradisus Varadero Resort & Spa, paradise on Cuba's Playa Azul.5 Star luxury Ultra All Inclusive beachfront eco-resort, situated in the area of Rincón Francés, within the ecological reserve of Varadero. This resort is stylish, charming and private, particularly in its exclusive Royal Service (Adults Only) and Family Concierge areas. The hotel blends in delightfully with the natural surroundings and boasts a spacious lobby very close to the shore on an exclusive cove-shaped beach, beautiful gardens with palm trees, surrounded by tropical vegetation, with terraces from which to enjoy the stunning sunsets. It boasts an original Yhi Spa with walkway and sea views, wedding gazebo, meetings and events area, children's games room and family rooms. Renowned for its modern, stylish rooms, all of which are Junior Suites with views of the sea, gardens or pools. Its Royal Service area offers unique experiences in excellent suites and villas.Recommended for families, weddings, honeymoons.
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Property amenities
Free parking
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Ocean View
Languages Spoken
French, Spanish
8390Reviews789Q+A100Room tips
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Leann T wrote a review Yesterday
1 contribution
Paradisus Varadero is a beautiful resort and I really enjoyed my time there!! I went mid February with family and friends and had the best time. The beach is beautiful, the rooms are big and spacious and the people are the nicest people in the world! Yuseika and Janet were the housekeepers for my room and to my parents room and they are amazing. So sweet and kind and they did a great job! I had great towel art on my bed everyday and it was so fun. Hotel manager Lisandra was very kind to us and welcoming, always checking in and asking how we are. The servers in the buffet were so kind, especially Hansel and friends. A la cart meals were delicious (make sure you have the ice cream for dessert) and the grilled chicken by the beach for lunch was amazing! The weather was gorgeous, we partied in the fun pub at night, drank champagne, beers and mojitos. We were a big group of 15 and everyone was so happy! I felt very safe and taken care of the whole time that I may even take a solo trip back! The resort is beautiful, fun, friendly and I highly recommend. I truly enjoyed my first trip to Cuba and look forward to going back to Varadero again soon!!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TheWall wrote a review Yesterday
sarnia7 contributions15 helpful votes
First of All if you are a Foody and love Food then stop reading and Go elsewhere than Cuba. Flew Westjet and it was fine (coming home be prepared to wait for 1-1.5 hrs to check bags as they had two agents for entire plane) Pros - Nice people - Beautiful Beach - nice rooms ( we were in prestige section) - Lots of cabanas at Prestige pool to stay shaded - much cheaper than other Caribean spots - Mojitos good and so was there draft beer Crystal when available Negatives - Its like ground hog day as the food is repetitive every day, that being said if you love Fish and Chicken then you will be okay. - never had any beef till fifth day and then had hamburgers which were good. - unless cooked infront of you (like omelletes or fish) then you will be disappointed as it will be not that hot. - lots of darkness at nights in walkways ect and our stairs and walk to room had no lights one of the nights. - ala cartes are not very good, Italien was the best we went too. BUT if you want to go somewhere on a budget or dont want to pay Mo-bay, Mexico prices then this is a great alternative as its nearly half the price. Only stay at 4.5 star or better resorts though or you will have more dissapointments than at the bottom resorts. If you have an open mind and just want a cheap Vacay, Cuba is the place
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Bring lots of snacks like pringles Bring stuff you like like maple syrup for pancakes Bring a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jamie G wrote a review 25 Feb
2 contributions1 helpful vote
+1
The resort and staff were amazing - they definitely made our trip that much better. Lisandra helped to organize everything to ensure my time there was amazing with having food allergies. She went above and beyond. Thanks to Chef Ricardo for making all of my meals Celiac safe, he was amazing and so kind! Thank you to our maids, Yuseika and Janet for being so wonderful and welcoming. We were always so happy to see them and they always provided everything we needed and more! And thanks to Nayara and Carla, at the Snack Bar/Buffet, for always being so welcoming and going above and beyond for my family and I. Our time there was amazing, not to mention the beaches! I would recommend to anyone!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Director General, General Manager at Paradisus Varadero Resort & Spa
Responded yesterday
Dear Traveler Thank you very much for choosing the services of Paradisus Varadero Resort & Spa on your recent vacation and for recommending our services and hotel facilities. Our team feels lucky to choose us and to know that we have provided an unforgettable experience. We will give our staff your regards! We will surely like to welcome you back at home, Best regards General Manager Paradisus Varadero Resort and Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RobinC wrote a review 25 Feb
Souris, Canada4 contributions3 helpful votes
+1
We gave a 5 star rating based on this being Cuba in its current situation. We did the Royal service upgrade and stayed Feb 9th through 16th and can only really speak for the Royal upgrade. Resort and room- The staff do a very good job keeping the grounds and space clean. Public bathrooms were clean. The odd time you would find no toilet paper, go to the next one, you will find some! The main lobby is very nice. The view of the beach from there is awesome! We got some nice pictures there. Everything is in walking distance, but lots of shuttle service available. Our rooms were excellent. Clean, bright, and bug free. Always smelled fresh, no moldy or mildewy smells. Ac worked great. Toilet was a little problematic. Simply don’t flush toilet paper and you will be fine. Always had hot water. Outdoor shower was very nice. We were on second floor, ocean view. Ocean view was ok as we did have buildings to the sides in front of us. No big deal for us as we spent our days at the beach. There were some beer shortages so fridge wasn’t always stocked. Coffee wasn’t restocked on the last couple of days. The housekeeping staff did a great job each day. Royal pool area Adult only. Beautiful area! Nice spot to hang out for the day. Always lots of chairs available. Excellent bar and staff! Very attentive. Jorge Idel and Yaneisy Lima were our main bartenders and they are amazing at their jobs! Always smiling! The rest of the staff in this area were exceptional as well. Datsy was the entertainment girl and was a lot of fun. Very upbeat, encouraged participation but never pushy. Beaches- Don’t be disappointed when you arrive and walk down to the royal beach section….. it’s just a rock shelf, and not great for swimming without water shoes. Take the walk…. Or call your butler for a ride to the main beach. It is beautiful, clean and the water was what you would expect in the Caribbean!We spent most of our beach time there. Always chairs and umbrellas. There is a very small beach bar on the beach, larger one directly behind the beach with easy access. Beach staff were also very accommodating. Food- You have to remember you are in Cuba. Food is fair. There is always something to eat. You won’t go hungry. Birds were a definite issue in the Buffett. They had free rein of the food being prepared. Royal upgrade gives you access to the royal restaurant. Plated sit down meals. We ate breakfast at the Buffett on day one, then chose the restaurant for the remainder of the week and you could eat inside or out. No birds, no line ups! No bacon, no French toast, no syrup, but always eggs, omelets, great bread, etc. A la Carts were decent. We were disappointed that the Japanese was closed during our trip. Snack bar was ok. You could always get a hot dog, banana chips, chicken. No French fries anywhere tho! Drinks- If you are looking for an over the top sweet, fruity drink, you may be disappointed. Decent beer, good rum, whiskey and Vodka. My wife found her Mimosa’s! Every once in a while, one bar would run out of cola. We just slipped over to the next one and get some! No shortages at the royal pool bar. Never seen a shortage of bottled water. Best drinks you will find are at the Royal pool bar served by Jorge and Yaneisy! Staff- I can’t say enough about the staff. Our Butlers Alex and another lady whose name I didn’t get, were fantastic. David Daniel at the front desk in the Royal side was the nicest young man to deal with and very welcoming from day one. Went out of his way to accommodate any request we had. Our bellboys Nelson Sanabria and Orestes absolutely made our trip. Take the time to chat with them, you will become instant friends. I hope management at this resort understands their value. Nelson went way above and beyond in every way including when our friend that was travelling with us left her bag at the resort when heading back to the airport. She realized this when they emptied the bus and no bag.!! I called Nelson. He sprang into action, found the bag and then took it upon himself to call a taxi, sent it to the airport, complete with the tag number of the taxi. It was there in plenty of time to still catch the same flight! We were blown away! We would return to this resort again just based on the staff. Tipping US dollars or Canadian but not Canadian coin. Their peso is not their preferred currency for tips. Overall- Limiting your expectations and understanding that you are going to a country that is struggling is key. If you are going for the pristine beaches and wonderful people that Cuba is known for, you will enjoy this resort. Based on conversations with others at the resort, the Royal upgrade is probably a good idea. If you are going for a food experience, perhaps choose Mexico! We will definitely return to this resort!
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Bring your own butter, peanut butter, ketchup and syrup if that is something you can’t live without!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Director General, General Manager at Paradisus Varadero Resort & Spa
Responded yesterday
Dear Traveler Thank you very much for choosing the services of Paradisus Varadero Resort & Spa on your recent vacation and for recommending our services and hotel facilities. Our team feels lucky to choose us and to know that we have provided an unforgettable experience. We will give our staff your regards! We will surely like to welcome you back at home, Best regards General Manager Paradisus Varadero Resort and Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tanya P wrote a review 23 Feb
1 contribution2 helpful votes
We have just returned from our 5 day vacation at this beautiful resort and had an absolutely amazing time. This was our first trip to Cuba ( we have made many quick trips to Punta Cana over the years) and we were quite apprehensive reading the reviews and hearing of shortages common in the area at this time. We travelled with our 12 and 19 year old sons and had two adjoining rooms in the Reserve section. The rooms were modern, very spacious and kept impeccably clean. We always had hot water, towels, coffee and water in the rooms. We did consistently tip housekeeping staff as well as bar and restaurant staff. Many did not and it did not appear to make a difference in service but definitely was appreciated. The beachfront is stunning, and the colour of the ocean the bluest of blues. The food was good and always a decent selection. We had omelettes with fresh cracked eggs every morning along with fresh fruit. Lunches and dinner were varied, always some good chicken, fish or pork dishes to choose from as well as rice and pasta. Very much enjoyed the restaurant at the beach serving freshly grilled chicken. Several of the days were very windy resulting in no swimming at the beach, which turned out to be excellent for kite surfing! Super fun activity and well priced at $80 for 2 hours or $150 for 4 hours, the kite surfing is located down the beach in front of the star fish resort. We really enjoyed our day trip to Havana in a classic car with our own guide and feel it added to the experience seeing it this way rather than in a large coach bus. We also did the jeep tour which took us snorkelling, swimming in a cave, boating and briefly riding horses…action packed and very enjoyable! We also played a lot of tennis, you will need to get in touch with someone from the activity team (red shirts) to get rackets. The resort was very quiet which we enjoyed, much less hectic and crowded than any resort we have been to. We very much hope to return to this beautiful spot!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Director General, General Manager at Paradisus Varadero Resort & Spa
Responded yesterday
Dear Traveler Thank you very much for choosing the services of Paradisus Varadero Resort & Spa on your recent vacation and for recommending our services and hotel facilities. Our team feels lucky to choose us and to know that we have provided an unforgettable experience. We will give our staff your regards! We will surely like to welcome you back at home, Best regards General Manager Paradisus Varadero Resort and Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Johnny C wrote a review 23 Feb
1 contribution1 helpful vote
George Felix, osly, Claudia, Miguel tennis, Adonis we’re awesome! Great activities, fun resort, the beaches are amazing! Pool was a little cold but still a good Time, rooms are exactly like the pictures and beautiful. Thank you so much to everyone that made our trip so amazing.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Director General, General Manager at Paradisus Varadero Resort & Spa
Responded yesterday
Dear Traveler Thank you very much for choosing the services of Paradisus Varadero Resort & Spa on your recent vacation and for recommending our services and hotel facilities. Our team feels lucky to choose us and to know that we have provided an unforgettable experience. We will give our staff your regards! We will surely like to welcome you back at home, Best regards General Manager Paradisus Varadero Resort and Spa
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dee T wrote a review 22 Feb
1 contribution2 helpful votes
+1
This resort was absolutely amazing. We stayed on the royal service side adults only our room was absolutely amazing a little outdated but clean, hot water toilets flushed shower was hot room service daily for breakfast. The rooms are large. The pool area was very clean. The pool bar service was absolutely amazing the staff in the royal service area where the best I have ever had they took great care of everyone in the area of the resort catering to everybody’s needs we had a few windy days, but was still lovely to lay on the beach. the food on the Royal side was fantastic. We didn’t really notice any shortages. The butlers made sure you were always happy all in all this resort was amazing. This was our second time down to Cuba and this resort exceeds the previous resort we stayed at.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Make sure to bring only USD or Canadian dollars they no longer like pesos. We got $100 in USD...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Director General, General Manager at Paradisus Varadero Resort & Spa
Responded 4 days ago
Dear Traveler Thank you very much for choosing the services of Paradisus Varadero Resort & Spa on your recent vacation and for recommending our services and hotel facilities. Our team feels lucky to choose us and to know that we have provided an unforgettable experience. We will give our staff your regards! We will surely like to welcome you back at home, Best regards General Manager Paradisus Varadero Resort and Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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James M wrote a review 18 Feb
3 contributions2 helpful votes
5th time to Paradisus Varadero at Royal Service. I understand the other reviews but wanted to say that the people at this resort made the vacation. The staff genuinely appreciate the customers. They greet us as family and paid attention to detail. Camillo and Devis at the pool had the towels laid out and loungers prepared daily. Jorge and Janice at the pool bar were always cheerful making great cocktails. The entertainment staff, Datsy and Jorge F. got the whole pool up for engaging activities but allowed relaxation time. At night Jose and Eduanny were amazing bartenders greeting everybody with a smile. Cannot mention everyone but the other staff including the towel attendant and our room cleaner made our stay awesome. We cannot wait to come back next year. Thanks to all the food servers as well. There were up and down food days however always something you can eat. We did not leave the Royals Service much so cannot comment on the main areas of resort. It is time for a refreshment to the rooms and pool at Royal Service but the staff bring us back every year. Special mention to our concierges’ Javier and Oswaldo for providing attentive and top notch service. Thank you all.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Remember you are in Cuba when commenting on food.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Director General, General Manager at Paradisus Varadero Resort & Spa
Responded 1 week ago
Dear Traveler Thank you very much for choosing the services of Paradisus Varadero Resort & Spa on your recent vacation and for recommending our services and hotel facilities. Our team feels lucky to choose us and to know that we have provided an unforgettable experience. We will give our staff your regards! We will surely like to welcome you back at home, Best regards General Manager Paradisus Varadero Resort and Spa
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kari H wrote a review 16 Feb
2 contributions3 helpful votes
+1
We’ve travelled a lot of places and this resort is by far the worst we’ve ever encountered. The beach is absolutely beautiful but that’s the only thing it’s got going for it. Food was awful. Chicken was uncooked/raw several times. Birds everywhere at main buffet, sitting on buffet food and eating. Cockroaches running through the food at both main buffet and reserve buffet. We discovered 2nd last day they were asking for disposable 1 time plastic cups to be returned so they could wash and reuse them as they were running out. No lights in the reserve section we stayed in. Walking paths pitch black. Lights on main floor of building only. None in stairwell or upper floors. Our phone didn’t work, safe didn’t work, most of lights in room including shower burnt out. We had to beg for bottled water almost every day. Struggle to get towels in room. Golf Carts for rides supposed to run throughout hotel on regular basis but they don’t. You have to hunt someone down to call for one and then wait. Hassle when you have little kids that can’t walk the huge property. We did have hot water in reserve section which we found out main hotel did not have any. The maids also did a great job cleaning the rooms. The front desk attendants not interested in dealing with your concerns/issues. We lowered our standards/expectations considerably as suggested by friends/travel agent/and read reviews as Cuba has declined since Covid. We never imagined this nightmare though for what’s supposed to be a 4.5star hotel. Save yourself the stress and ultimately sickness your probably going to get from staying here and book elsewhere.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Director General, General Manager at Paradisus Varadero Resort & Spa
Responded 1 week ago
Dear Traveler, We thank you on behalf of the entire Paradisus Varadero Resort & Spa team, for having selected us as your tourist destination for your past vacations in Varadero. We appreciate you taking some of your valuable time and sharing your experience with all travelers. We are sorry to know that we did not live up to the service you expected, and that we did not exceed your expectations. We do apologize to you for not being able to make your vacation an unforgettable memory. We hope to have the opportunity to receive you in the near future in better circumstances. Best regards, General Manager Paradisus Varadero Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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brad869 wrote a review 14 Feb
Vancouver, Canada1 contribution4 helpful votes
An amazing beach setting with comfortable clean rooms lots of bars and meal options. The food was typical of Cuba and lacked taste and flavour but has improved from 10 years ago thankfully. The big challenge with this resort is food hygene. The local birds have full access to serving trays and come in large flocks to feast with the guest and there was no intent by staff to disuade them. The food was also not even warm most of the time let alone heated to food safe standards. Result..7 of 7 of us all suffered gastro intestinal issues that lasted well beyond the duration of our trip. It was eveident that in the last 2 days of our trip the resort started to make an effort at heating the food and I even saw one employee wave a towel at a bird. This is a lovely spot with spacious and clean rooms and enjoyable until your sick. If they dont fix the food offering you just can't chance it. I don't know how you would know if they have made any positive improvements. Good Luck
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Director General, General Manager at Paradisus Varadero Resort & Spa
Responded 1 week ago
Dear Traveler, We thank you on behalf of the entire Paradisus Varadero Resort & Spa team, for having selected us as your tourist destination for your past vacations in Varadero. We appreciate you taking some of your valuable time and sharing your experience with all travelers. We are sorry to know that we did not live up to the service you expected, and that we did not exceed your expectations. We do apologize to you for not being able to make your vacation an unforgettable memory. We hope to have the opportunity to receive you in the near future in better circumstances. Best regards, General Manager Paradisus Varadero Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
paradisus varadero hotel varadero, paradisus varadero resort and spa, varadero paradisus, paradisus varadero cuba
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
802
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PARADISUS VARADERO RESORT & SPA: UPDATED 2024 Reviews, Price Comparison and 10,566 Photos (Cuba) - Tripadvisor

Frequently Asked Questions about Paradisus Varadero Resort & Spa
Which popular attractions are close to Paradisus Varadero Resort & Spa?
Nearby attractions include Varadero Beach (2.5 km), Cueva de Ambrosio (1.0 km), and Varahicacos Ecological Reserve (7.2 km).
What are some of the property amenities at Paradisus Varadero Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Paradisus Varadero Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paradisus Varadero Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Paradisus Varadero Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Paradisus Varadero Resort & Spa?
Conveniently located restaurants include Xanadu Restaurant, Restaurant La Arcada, and La Panchita.
Are there opportunities to exercise at Paradisus Varadero Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Paradisus Varadero Resort & Spa have airport transportation?
Yes, Paradisus Varadero Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Paradisus Varadero Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Paradisus Varadero Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Paradisus Varadero Resort & Spa?
The staff speaks multiple languages, including Spanish and French.