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All reviewsfamily conciergeroyal serviceoutdoor showerbella mara la carte restaurantsfusion restaurantfishroyal sectionmain sectionromantic restaurantregular sectionjunior suitebutler servicepool barmain buffetthe main hoteldinner reservations
I will give my comment concerning the old part and I will try to stay the most objective.
- really old
- completely dirty ( we had to escalate to the director of the Hotel ( Marco) in order to have just...More
I have to start by saying that we stayed at Paradisus Resort from Aug 3'18 - Aug 10'18. The communication between my family and Lilier online was amazing, she was very warm and receptive and answered all of our questions. I found out she had...More
The beach is beautiful, that is the only good thing that our family found at this resort. The staff is really rude, they act like you are bothering them or they making you a personal favor...food was not the best either, the variety of food...More
Where to start?
I traveled in a group of 11 but specifically me, boyfriend and daughter. Emailed the hotel about 2 weeks before asking for them the put my room in the same bungalow as my daughter, or at least same entrance. we arrived at...More
The resort is beautiful but most of the staff are rude and make you fell that you are bothering them.
Food was not the best, been to cuba many times. We found bugs in the food trays and in our rooms. We had items stolen...More
I asked for the manager upon arrival and he spoke us and addressed all our concerns and questions. After that, he would greet us anywhere he saw us on the resort and asked if we were ok —very nice guy named Carlos.
Also try to get to the a la cartel restaurants early because their specialities are usually caught that morning so they only have like 10-12 portions of "the best dish" at the restaurant ;) enjoy your time
A la carta restaurants are not very good and overbooked, if you do not have famy concierge or rotal service the offers are very limited, also i would recommemd to avoid eating sea food, my husband got a bacterial infection... More
A la carta restaurants are not very good and overbooked, if you do not have famy concierge or rotal service the offers are very limited, also i would recommemd to avoid eating sea food, my husband got a bacterial infection from eating lobsyer at this hotel