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Mercure Playa de Oro

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Mercure Playa de Oro
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1,007 Reviews from our TripAdvisor Community

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Showing 521: English reviews
Thunder Bay, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

My compliments to all the hardworking staff at this resort ... so obliging ... was travelling on my own with group of 9 family and friends ... a slight mixup on arrival and was put into a different building from everyone else ... spoke to front desk staff and ended up in a 2 storey suite complete with huge Jacuzzi... More 

Helpful?
1 Thank martindaleshedden
Toronto, Canada
1 review
Reviewed 3 days ago NEW

For some odd reason, I look forward to returning here. Like others have said, "DON'T ACCEPT A ROOM ON THE FIRST FLOOR"!!!! That's what I got, first floor...smelled terrible, moldy, so gross. I don't think higher floors would be much better, still will have some sort of disgusting growth on the lamp shades and chairs, but will most likely smell... More 

Helpful?
Thank ec33currie
Montreal, Canada
1 review
Reviewed 3 days ago NEW

It was my second trip to Cuba and better then first one to Cayo Santa Maria Everything is very close beach, hotel, pool and bars Very clean hotel but need renovation like most of cuban hotels Check in ok Staff is always ready to serve you.Special thanks to Alberto at Ranchon. BBQ at the beach is amazing with a cuban... More 

Helpful?
Thank secadageorge
Level Contributor
1 review
Reviewed 3 days ago NEW via mobile

We passed 10 days in Mercure Playa de Oro. It's wonderful place with nice green garden and colorful flowers, fruits( bananas, coconut, goyave) also tropical birds and colibri. One of the best beach in the world with a white sand and clear water. Nice and clean hotel, the room was very good cleaned all the time when we came back... More 

Helpful?
Thank Natalia C
Sarnia Ontario
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 days ago NEW

Really happy with this resort. Third visit to Cuba and this resort was very clean.....friendly and the food was not too bad. My only complaint was the bar staff. We found that they were not as friendly as the rest of the resort and their smiles seemed to be absent. BUT it was a great resort to stay at. Met... More 

Helpful?
2 Thank Kim5080
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 days ago NEW

Nice hotel, nothing fancy but clean. Very nice pool area and The beach is beautiful. Front desk staff tend to be very businesslike - not very welcoming as you'd expect. Enriquez, the porter, was the exception. Odalys at the lobby bar is a pure gem. She mixed us our 1st cocktail & our last. We'd go back just to see... More 

Helpful?
Thank AngieK_14
Thunder Bay, Canada
1 review
Reviewed 4 days ago NEW

Very good value for a vacation booked last minute. It needs upgrading but my impression was that staff was doing the best they could with what they had. Our maid was a little sweetheart, and the rest of the staff were pleasant to deal with (except for one neo-nazi woman working the front desk). The beach BBQ was really good.... More 

Helpful?
Thank lightnin2016
Edmonton, Canada
1 review
Reviewed 6 days ago NEW via mobile

Varadero has by far the nicest beaches you will ever see! The staff at Playa de Oro are extremely kind and welcoming. They are sure to enhance your stay in Cuba! My sister and I loved seeing staff member, Yamil, everyday! He's involved with the entertainment at the resort and does a phenomenal job. He's such a positive and fun... More 

Helpful?
Thank rebecca_warwick11
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 days ago NEW via mobile

We stayed here for a week in November. Check in was great, exchanging money was easy and fast. Room was comfy, two single beds, updated bathroom, nice balcony which faced the road. Beer was good and always cold. Dancing lesson were fun. Beach BBQ was very good, served everyday at 12:30. Buffet was the same each day, but always found... More 

Helpful?
Thank sunburntcheeks
Mercure Playa d... V, Manager at Mercure Playa de Oro, responded to this review

Thank you for your review and your recent stay in our Hotel; in Mercure Playa de Oro we strive to deliver the best Quality-Price relation to all of our guest Your comments will help us to know what we need to do in order to do it better next time, accept my sincere apologies for not cover all of your... More 

Level Contributor
1 review
Reviewed 6 days ago NEW via mobile

I went to this resort back in May of 2016 and it was amazing! It was my first time and my friends as well and we really enjoyed it! We are returning again May 2017. People say the food is terrible in Cuba but at this resort the food was awesome! No complaints for the food. The Cuban a la... More 

Helpful?
Thank Lana S
Mercure Playa d... V, Manager at Mercure Playa de Oro, responded to this review

Thank you for your good comments about our hotel, in Mercure Playa de Oro we strive to deliver the best Quality-Price for all of our guest, all the team will be happy to know that you had a good time with us We all are looking forward to soon have a chance to serve you again Cordialmente, Jean-Luc GROSSIN-GM MERCURE... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the renowned Varadero resort, on a magnificient beach with crytal waters and white sands, 8km from the town centre and 35 min from the airport. The Mercure Playa de Oro offers modern architecture and decor and features an all inclusive formula, 3 restaurants, 3 bars, 1 night club, sea and sports activities and daily evening shows. ... more   less 

Additional Information about Mercure Playa de Oro

Address: Carretera Las Morlas Km 12.5, Varadero 42200, Cuba (Formerly Coralia Club Playa de Oro)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: RM565 - RM1,414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Playa de Oro 4*
Number of rooms: 385
Also Known As:
Coralia Club Playa De Oro Varadero Hotel Varadero
Playa De Oro Varadero
Coralia Playa De Oro
Hotel Style:
#16 Top resorts Hotel in Varadero
#18 On the Beach Hotel in Varadero
#19 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Playa de Oro staff and other travellers.
416 questions
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Questions? Get answers from Mercure Playa de Oro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request anything but a first floor room....trust me !!!”
 of 5 bubbles ec33currie, 2 Dec 2016 | Read review
“2 floor and up”
 of 5 bubbles secadageorge, 2 Dec 2016 | Read review
“Poolside as there was always something going on and the grounds are nice to see everyday”
 of 5 bubbles Kim5080, 2 Dec 2016 | Read review
“Choose room on a higher floor.”
 of 5 bubbles acflores30, 27 Nov 2016 | Read review
“Ask for a room not facing the pool, it is more quiet”
 of 5 bubbles amberg392, 26 Nov 2016 | Read review
5 of 5