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Royalton Hicacos Varadero Resort & Spa

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Royalton Hicacos Varadero Resort & Spa
Royalton Hicacos Varadero Resort & Spa
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3,973 Reviews from our TripAdvisor Community

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Showing 2,798: English reviews
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Plymouth, United Kingdom
Reviewed yesterday NEWvia mobile

We only stayed here for 4 nights the hotel and beach were lovely....no complaints there Some of the staff weren't that friendly and even when we tipped them they didn't seem bothered. Even when saying "hola" they wouldn't respond There are some staff that couldn't do enough tho like our butlers The food we had was good but annoying we...

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Thank Trems1985
Wiltshire
Reviewed yesterday NEW

Lovely pools, good standard of accommodation and excellent service. By British standards the food and facilities would equal our 4 star but this is what we expected because we have been to Caribbean before. However, the service was 5 star. The only thing which slightly irritated me was the small amounts of wine poured at one time. This meant we...

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2Thank Kerri H
Milan, Italy
Reviewed yesterday NEWvia mobile

The resort is very big. The beach is beautiful and the sea fantastic! Food is ok. We decided to buy the "diamond club": it allows to have a dedicated restaurant for breakfast and lunch and a "private" area at the beach (and few other services). Every morning we needed to wake up at 6.00 a.m. In order to take a...

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Thank FrancescoCrippa
Halifax, Canada
Reviewed yesterday NEW

We returned from the Royalton Hicacos located in Varadero Cuba on April 21st after staying there for 13 days. Let me preface this by sharing my background. I am the only customer service agent and after sales service manager for a 35 million dollar a year company and know what customer service takes. We have stayed at this resort several...

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3Thank maureendonovan2015
London, United Kingdom
Reviewed yesterday NEW

The welcome was impressive with a glass of Prosecco, the room OK but not 5 star by any standard. The balcony was great and we enjoyed our own pool nearby rather than going to the main pool. The resort is well laid out with a fabulous beach. Sunset is a must! The lobby bar and all drinks were great but...

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1Thank Sue P
Reviewed 2 days ago NEW

just returned after two weeks in Cuba... this hotel is vert good. Lots to do and food choice very good. Most staff were great. lobby bar service was very good. nice pool and beach. gift Shop on site and Dr. If needed. Would stay here again if ever returned to Cuba.

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3Thank Norma E
Newmarket, Canada
Reviewed 3 days ago NEW

We spent 7 days at the Royalton last week. The resort is beautiful, lush, grounds are well kept and easy to navigate. The staff and our butlers were very friendly and helpful. Loved the lobby bar, the ice cream parlour and crepes. Carlos at the lobby bar was an amazing server and very fast at getting drinks to everyone. Our...

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4Thank kiki3831
Saint-Lambert, Canada
Reviewed 4 days ago NEWvia mobile

Good resort overall but its not a 5 stars. The resort is old but well maintained, room are spacious with great balcony. Butlers are nice and helpful but for one particular activity we wanted to do - we had to book it ourselves - they couldn't find what we were looking for (private Havana tour in a convertible). We couldn't...

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3Thank Maribeau
Gold Coast
Reviewed 5 days ago NEWvia mobile

So let me preface the review by saying... If you go to an all inclusive resort, you should expect a certain crowd who revel in the "consumption" of all things. I chose to go, so cannot blame the venue for catering to the expected crowd. That being said the building and ground are starting to show serious signs of stress....

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1Thank benold
Halifax, Canada
Reviewed 5 days ago NEW

I just returned home from an amazing vacation at the Royalton Hicacos in Varadero Cuba. The amenities were fantastic and the staff was amazing and so personable. Every part of the trip was a wonderful and unique experience. It was lovely to meet other guests who have been returning guests for 10-12 years and hear that my personal experience with...

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5Thank bmackinnon73

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled within lush tropical gardens and just steps from the azure blue waters and powder white sand of Cuba's finest beach lies the award-winning Royalton Hicacos Varadero Resort & Spa, an Adults Only Luxury All Inclusive Resort. ... more   less 

Additional Information about Royalton Hicacos Varadero Resort & Spa

Address: Carretera Las Morlas km 15 | Punta Hicacos, Varadero 42200, Cuba (Formerly Royal Hicacos)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: RM1,069 - RM1,707 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royalton Hicacos Varadero Resort & Spa 5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Sandals Royal Hicacos Varadero
Sandals Cuba
Sandals Royal Hicacos Resort Spa
Royal Hicacos
Hotel Style:
#1 Top resorts Hotel in Varadero
#1 Spa Hotel in Varadero
#1 On the Beach Hotel in Varadero
#1 Luxury Hotel in Varadero
#7 Romantic Hotel in Varadero
#13 Family Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Royalton Hicacos Varadero Resort & Spa staff and other travellers.
1,536 questions
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Questions? Get answers from Royalton Hicacos Varadero Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 2310. Furthest from amenities and the beach. The balconies are quite large and private Rooms need updating.”
maureendonovan2015, 22 Apr 2017 | Read review
“ask for the most updated rooms available”
kiki3831, 20 Apr 2017 | Read review
“They had ground floor which we like because you don't have any stairs to climb.”
anneymac, 18 Apr 2017 | Read review
“We were in room 712 which was away from any disturbances”
maxwell010909, 14 Apr 2017 | Read review
“diamond club available, gives guests free access to a la carte restaurants”
574marekr, 12 Apr 2017 | Read review
5 of 5