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Hotel Palma Real

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1 room 2 adults 0 children
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2,625 Reviews from our TripAdvisor Community

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Showing 1,713: English reviews
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Ottawa, Canada
Reviewed yesterday NEW

Because of this stupid hotel I don't think I will ever visit Cuba in the nearest or later future! Our experience in this hotel is horrible, the room smells funny, the room is so dirty that you pray your vacation is over the next day. We experienced three different thefts within the hotel, 2 happened to our friends both by...

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1Thank Mooreoo2
Reviewed yesterday NEW

great holiday. the resort wasn't anything special,but we didn't really expect it to be. it was dated and needed to be updated...but as we were told, we aren't there for the resort. the buffet wasn't great, but the a la carte restaurants were good. the staff was friendly and very helpful (with the exception of the front desk staff) ....

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Thank Bill B
Reviewed yesterday NEWvia mobile

I stayed at the Palma Real January 15,2017 thru January 23,2017. It was the second time I have stayed at the hotel (the last being in 2009). It is an affordable getaway that attracts a variety of travellers. Throughout the week I observed a shift in travellers from seniors, young adults, families (most without children), and everything in between. The...

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Thank Pam E
Reviewed yesterday NEWvia mobile

This place was awful. Had a great time, weather was nice but windy a few days. Stay away from building 1. No water from time to time. Flys in the washroom the whole time. Aunts all over the floor the whole trip. A/c leaked on the floor and they didn't wanna fix it. Fridge did not work. Rooms very very...

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Thank Derek A
Peterborough, Canada
Reviewed 2 days ago NEW

This is the most disgusting dirty, dilapidated resort I have ever see. I have been on at least 15 trips, so I have seen a fare amount of all inclusive resorts. Worst food at any Cuba resort, or any resort ever. Terrible colours that the resort has recently been painted, which doesn't show in any picture I have seen. Beds...

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1Thank rdcrow004
Moscow, Russia
Reviewed 3 days ago NEW

The main opinion: you have to be always drunk in this hotel (on all included service). In this case u'll be absolutely satisfied ) First of all - the hotel requires serious repairing, renovation. There are no tea spoons in restaraunt, there are no coffee cup (you have to use soup plates intead of coffee cup). You'll get only 2...

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1Thank alexeyl775
Campbell River, Canada
Reviewed 1 week ago NEW

People fantastic...quiet pool great...food below par and breakfast was the only good meal but grill was very small for all the eggs and omelet that cook had to do. Room way below par. No air conditioning for 10 days we were there and they wouldn't fix. Fridge didn't work for first 3 days and last 2 days. Had to keep...

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1Thank Connie J
Burlington, Canada
Reviewed 1 week ago

Room was clean but severely outdated. Paint scraped off the walls, mold in the shower corners, and shower curtain barely hung on the 3 hooks left. Contract says they don't take responsibility for any valuables not in the safe, but our safe had no lock - you have to buy it at the front desk and they don't have enough,...

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Thank Mary M
Bayfield, Ontario
Reviewed 1 week ago

There are so many bad things about this place, I really don't know where to start. This is not a 3.5 star resort by a long shot – 2.5/3 at very best. Don't let the 4 star reviews fool you – there was a lot of students on break – they were very happy while the booze was flowing –...

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Thank stelladelamare
Sainte-Adèle, Quebec, Canada
Reviewed 1 week ago

Be careful...when you book 'Quatro palmas' that u get it or Colonial...Not Palma real!!!! Below average food... Under par air con... Very noisy in certain areas...Calle 62 across street... Two good things about it...the staff...they work and make something out of nothing... and the location...

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2Thank Pierre L

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included

Additional Information about Hotel Palma Real

Address: Calle 64, Varadero 42200, Cuba (Formerly BelleVue Palma Real)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: RM310 - RM819 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palma Real 4*
Number of rooms: 466
Also Known As:
Hotetur Palma Real Hotel
Palma Real Cuba
Hotetur Palma Real Varadero
Hotel Palma Real Cuba
Palma Real Varadero Cuba
Palma Real Hotel Cuba
Varadero Palma Real
Hotel Palma Real Varadero Cuba
Hotel Style:
#31 Top resorts Hotel in Varadero
#33 Luxury Hotel in Varadero
#35 On the Beach Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palma Real staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you want a quiet building...ask for building 4...but if you want to be out late building 1 is awesome”
 of 5 bubbles billbU3328ZA, 22 Mar 2017 | Read review
“NOT the Main Building it has no hot water. (By the swim up bar)”
 of 5 bubbles rdcrow004, 21 Mar 2017 | Read review
“Do not accept 'Palma Real'...”
 of 5 bubbles 205pierrel, 10 Mar 2017 | Read review
“you will get whatever they give you.”
 of 5 bubbles C0raLeeB, 7 Mar 2017 | Read review
“First or second floor Building #3”
 of 5 bubbles C974KNjamess, 4 Mar 2017 | Read review
5 of 5