We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Starfish Varadero

avatar-imageavatar-imageavatar-image
Traveller (6136)
Pool & Beach (1069)
Room & Suite (620)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

#9 of 30 all-inclusives in Varadero
Location
Cleanliness
Service
Value
Travellers' Choice
See why so many travelers make Starfish Varadero their all-inclusive resort of choice when visiting Varadero. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. This palm tree laden patch of pristine land, offers comfortable rooms with an array of amenities and hospitality services. Sip from your mojito at the on site bars, dine à la carte-style and bask on the sandy-white beachfront in the warm Cuban sun. Starfish Varadero offers three restaurants, one buffet and six bars, swimming pools for kids and adults, daily entertainment and a lot of activities for everybody. Enveloped by tranquil gardens, Starfish Varadero resort is the perfect vacation oasis for families, couples and singles.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Poolside bar
Beach
Tennis court
Children's playground
Secured parking
Public wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Billiards
Entertainment staff
Evening entertainment
Nightclub / DJ
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Hand massage
Head massage
Massage
Neck massage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Laundry service
Show more
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Cable / satellite TV
Bath / shower
Hair dryer
Private balcony
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Show more
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, French, Russian, Spanish
3951Reviews913Q+A100Room tips
Traveller rating
  • 2,169
  • 782
  • 467
  • 226
  • 311
Traveller safety
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Mike W wrote a review 26 Feb
Brantford, Canada12 contributions7 helpful votes
The beach was wonderful, as was the pool. The staff were great and the food ok. The bars had great coffee, as well as beer and liquor, but no wine unless you bought a bottle. The rooms were clean but showing their age. This all-inclusive is not for people with mobility issues. There are stairs everywhere, and unless you manage to get a ground floor room in a bungalow, you'll be climbing them.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, General Manager at Starfish Varadero
Responded yesterday
Dear Mike: We are glad to hear that you enjoyed the beach and pool at Starfish Varadero! It's wonderful that the staff provided great service, and you found the food to be okay. It's great to know that the bars offered excellent coffee, beer, and liquor, although it's a shame that wine was only available for purchase by the bottle. We appreciate your feedback about the rooms being clean but showing their age. It's helpful to know that this all-inclusive resort may not be suitable for individuals with mobility issues due to the presence of stairs throughout the property. Securing a ground floor room in a bungalow seems to be essential for those who prefer to avoid climbing stairs. Thank you for sharing your experience, and I hope you were still able to enjoy your time at the resort despite these challenges. Your feedback will surely help others make informed decisions when choosing accommodations. Best regards, General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mommadukes70 wrote a review 26 Feb
Mitchell, Canada4 contributions2 helpful votes
+1
Starfish Varadero oh how I miss you. The beautiful palm trees, the beach, the ocean, the hospitality that I received when I was there for 2 weeks was just amazing. The bartenders ( Cynthia, Brenda , Jaison and Alan were super). It is special when Cynthia remembers your drinks and knew we were a group of 4 and always asked if we were getting 4 even though there would be only 1 or 2 of us there. ( She is a wonderful young lady). Alan always singing behind the counter but doesn’t want to sing for me lol. He is a fine young man. All the waitresses at the buffet were amazing . Let’s talk about Alfredo , the customer service rep. Whenever we were in the lobby or out and about, he always found us to see how our day was going and if we were finding everything okay. Such a pleasant, friendly and lovable person. He truly is a customer service person. Now when out at the pool, there was a friendly man named Norge that was always smiling and willing to give us a hand whether it was moving chairs around or offering assistance, he was great. I never saw in the 2 weeks when we were there that he wasn’t working cleaning the pools, skimming the bottoms for leaves or dirt, sweeping, the grass around the bubble pool ( which is not a hot sauna btw) and always picking up garbage or anything on the ground. The pool area was immaculate and clean. The beds had clean sheets on them and around 4 pm we would see him putting everything away for the next day and putting the pucks in the pools for the next day. He really cared about the job he was doing. The only complaint that I have is we were there for 2 weeks with an elevator that didn’t work and 2 people in our party with disabilities and a cane. We were only told about the elevator not working 4 days after we were there. But- it was an awesome holidays, thank you to all of the memories made and I’ll have 4 Spanish coffees, a Fanta , a whiskey and water, and 2 blue lagoons please. Until next time- fue un placer. gracias
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, General Manager at Starfish Varadero
Responded yesterday
Dear Client: We are thrilled to hear that you had such a fantastic experience at Starfish Varadero! The palm trees, beach, and ocean truly create a magical setting for a 2-week stay. It's wonderful to hear that the hospitality you received was exceptional and that the bartenders, Cynthia, Brenda, Jaison, and Alan, provided superb service. Cynthia's attention to detail and personalized service, along with Alan's singing, added a special touch to your experience. We are glad to hear that the waitresses at the buffet were fantastic and that Alfredo, the customer service rep, went above and beyond to ensure your comfort and satisfaction. It's always heartwarming when staff members like Norge, the pool attendant, go the extra mile to maintain a clean and pristine pool area and provide cheerful and helpful service. It's unfortunate to hear about the elevator issue, but I'm pleased that Norge's hard work and attention to detail did not go unnoticed. Despite some challenges during your stay, it's great to know that the overall experience was unforgettable. Thank you for sharing your wonderful memories, and I hope you get to return soon for those 4 Spanish coffees, fanta, whiskey and water, and 2 blue lagoons. Until next time! Best regards, General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Penny W wrote a review 26 Feb
Brantford, Canada1 contribution
While it was a fun place (staff was friendly, beach was amazing, bars were open, food was good) it is not very accessible, there were stairs everywhere, quite a walk to the beach. Was not possible to switch to other more accessible rooms. Beach towels were not available until our third day.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Be prepared for stairs and more than moderate walking
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, General Manager at Starfish Varadero
Responded yesterday
Dear Client: we glad to hear that you enjoyed the friendliness of the staff, the amazing beach, the open bars and the good food at the place you stayed. However, I am sorry to hear about the accessibility issues you encountered. It is disappointing that there were stairs everywhere and that it was quite far from the beach, which made it difficult for you to change to more accessible rooms. Also, the lack of beach towels until the third day must have been frustrating. It is important for accommodations to be more inclusive and accommodating to all guests. I hope your overall experience was pleasant despite these issues. Best regards, General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Xyandria C wrote a review 23 Feb
1 contribution
I recently stayed at the Starfish Varadero hotel and was very impressed with the cleanliness of the property. The rooms were spotless, and the common areas were always well-maintained. It was clear that the staff took great care in keeping everything clean and tidy. I would highly recommend this hotel to anyone looking for a clean and comfortable stay in Varadero.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, General Manager at Starfish Varadero
Responded 5 days ago
Dear Exandria: We are delighted to hear that you had a wonderful experience during your recent stay at Starfish Varadero hotel. It is great to know that you were impressed with the cleanliness of the property, including the spotless rooms and well-maintained common areas. We are proud of our dedicated staff who work diligently to ensure that our guests have a clean and comfortable environment to enjoy their stay in Varadero. Thank you for recommending our hotel to others seeking a clean and comfortable accommodation in Varadero. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Thank you for choosing Starfish Varadero hotel. Best regards, General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Faye Z wrote a review 23 Feb
3 contributions
My booking number is 131809103. The worst nightmare, not a holiday! There is was not hot water in my bungalow at all times, power and internet was on and off during my holidays in Starfish resont. Food was terrible and all around the resort was sad situation. I can never call it a holidays! I wanted to go back to Canada after the couple of days been there, I got my complaints to the Sunwing representative and ask them to send me home. I want my money back.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, General Manager at Starfish Varadero
Responded 5 days ago
Dear Client: We are sorry to hear about your negative experience at Starfish Resort. We apologize for the inconvenience you faced with the lack of hot water, intermittent power and internet, and the poor quality of food. We understand how frustrating it must have been for you to deal with these issues while trying to enjoy your holiday. Please know that we take your feedback seriously and will address these concerns with the resort management to ensure that improvements are made. We will also follow up with Sunwing regarding your request to be sent home and your refund request. We apologize for falling short of your expectations and hope that we can make it right for you in the future. Thank you for bringing these issues to our attention. Best regards, General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Heidi T wrote a review 16 Feb
Tallinn, Estonia8 contributions3 helpful votes
Great cheap hotel, it needs some refreshing, but nothing too bad. The staff was awesome. The entertainment team was really active everywhere and mingled with every guest. Wifi was everywhere in hotel territory, even our bungalow had a router inside. Our housekeeper was chatty, but a little lazy and changed our sheets and towels only once in our 12 night stay, and never cleaned our dirty mirror, we tipped every day, first in pesos, later in dollars, but nothing changed. As we stayed in bungalows, we had access to only bungalow guest buffee and it was awesome, no ques and basically a personal waiter. The food was okay, there was lot of meat, fish, rice, pasta and potatoes every day, but i missed cucumbers the most. I was little sad that there was no nightclub or proper bar where you could dance. There was a 24/7 sports bar and lobby bar, which had only 5 or so tables and was walk through and didn't give a good vibe, so that was a minus in my opinion. The beach was beautiful and had lots of sunbeds and the road to the beach was gorgeous.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from General Manager, General Manager at Starfish Varadero
Responded 1 week ago
Dear Client: We had a wonderful time at the hotel! While it could use some refreshing, we found it to be a great value for the price. The staff was truly amazing, and we were impressed by the active and engaging entertainment team. The availability of Wifi throughout the hotel territory, including in our bungalow, was a definite plus. However, we did have some issues with the housekeeping service. Our housekeeper was friendly but a bit lazy, as she only changed our sheets and towels once during our 12-night stay and neglected to clean our dirty mirror. Despite tipping daily in both pesos and dollars, there was no improvement in the service. On the bright side, the bungalow guest buffet was fantastic, with no lines and personalized service from the waiter. The food was decent, with a good variety of options, although I would have liked to see more cucumbers. One disappointment was the lack of a nightclub or a proper dance bar. The 24/7 sports bar and lobby bar didn't quite meet our expectations in terms of ambiance and space. Nevertheless, we thoroughly enjoyed the beautiful beach with plenty of sunbeds and the picturesque road leading to it. Overall, we had a memorable stay and appreciate the hospitality of the staff. Thank you for a great experience! Best regards, General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Cory R wrote a review 16 Feb
1 contribution
Awesome time. Just boys week, my dad ,son and myself. Cuba people are great as always. Resort clean and lovely. The food was good drinks plentiful. Easy to get are around. Special shout out to Raidel and Alfredo from customer service and the cleaning lady for our room. 18-4 bungalow. I will come back to this resort. Bang for your buck.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, General Manager at Starfish Varadero
Responded 1 week ago
Dear Client: We had an incredible time during our boys week in Cuba! It was just my dad, my son, and myself, and we had a blast. The people of Cuba are always so welcoming and friendly. The resort was clean and lovely, and we enjoyed the delicious food and plentiful drinks. Getting around was easy, and we felt well taken care of. A special thank you to Raidel and Alfredo from customer service, as well as the cleaning lady for our room in bungalow 18-4. Their attention to detail made our stay even more enjoyable. We definitely plan on coming back to this resort - it's definitely a great value for your money. Thank you for the unforgettable experience! We can't wait to return. Best regards, General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sandra M wrote a review 15 Feb
1 contribution
If you are elderly and have difficulty with STAIRS,, this is not the place you want to go ...asked for a ground floor room ,,, there are none unless you book a bungalow... $$$$$..NO HELP with luggage.(54 steps) to get the lobby ... 59 steps to get to dining room and another 10 to get to the walkway to beach.. staff is wonderful !Will not go back...
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, General Manager at Starfish Varadero
Responded 1 week ago
Dear Sandra: We are sorry to hear about your experience with the stairs during your stay. We apologize for any inconvenience this may have caused you. We appreciate your kind words about our staff and their service. Your feedback is important to us, and we will take it into consideration to improve our services in the future. Thank you for sharing your experience, and we hope you will reconsider and give us another chance in the future. If there is anything else we can do to assist you, please let us know. Thank you. Best regards, General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Zoee S wrote a review 15 Feb
Toronto, Canada12 contributions6 helpful votes
This was our first time going to Cuba , the beach it self is majestic. The hotel is okay not much activity's going on when we were their food is very very limited ! And some not the greatest. We stayed away from uncooked fresh fruits and vegetables and we were never sick. We on drank bottle water and sad we ONLY got ONE water every other day! But we bought it. We got scammed into trading money with the cook in the buffet but whatever . I would go to a higher star hotel, cause we paid 3000$ for the upgrade and was NOT worth it. 3000$ you can stay somewhere nicest. Not to mention we got called out checking out for " stealing a towel" but we had them check our bags and we didn't have it but guess who got charged 30$ for a towel? Me yes to leave the hotel.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, General Manager at Starfish Varadero
Responded 1 week ago
Dear Zoee: We are sorry to hear about your experience during your first trip to Cuba. We appreciate your feedback regarding the beach and hotel activities. We apologize for the limited food options and the inconvenience with the water supply. It's disappointing to hear about the money exchange incident and the perceived lack of value for the upgrade cost. We regret any misunderstandings during check-out and the situation with the towel. Your comments will be shared with our team for improvement. We hope you consider giving us another chance in the future to provide a better experience. Thank you for sharing your feedback with us. Best regards, General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Daniela C wrote a review 14 Feb
3 contributions
The staff is very friendly and provides very good service, attention, and attitude. Our overall stay was amazing but what made it better was the animation team! The different games and entertainment they provided was beyond our expectations. Loved every minute of my stay and can't wait to return!
Read more
Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, General Manager at Starfish Varadero
Responded 1 week ago
Dear Client: We are thrilled to hear that you had such a fantastic experience during your stay! Our staff takes great pride in providing excellent service, attention, and a positive attitude to all of our guests. We are especially delighted to hear that the animation team added an extra layer of enjoyment to your visit. It's wonderful to know that their games and entertainment exceeded your expectations and made your stay even more memorable. We can't wait to welcome you back for another amazing stay in the future! Best regards, General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Varadero area.
ALSO KNOWN AS
resort aguas azules, aguas azules hotel, club amigo varadero cuba, club amigo cuba, amigo varadero club cuba
FORMERLY KNOWN AS
Hotel Aguas Azules
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
411
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

STARFISH VARADERO: UPDATED 2024 Resort Reviews and 6,217 Photos (Cuba) - Tripadvisor

Frequently Asked Questions about Starfish Varadero
Which popular attractions are close to Starfish Varadero?
Nearby attractions include Varadero Beach (1.0 km), Cueva de Ambrosio (0.7 km), and Varahicacos Ecological Reserve (5.6 km).
What are some of the property amenities at Starfish Varadero?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Starfish Varadero?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Starfish Varadero?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Starfish Varadero?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Starfish Varadero?
Conveniently located restaurants include Xanadu Restaurant, Restaurant La Arcada, and La Panchita.
Are there opportunities to exercise at Starfish Varadero?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Starfish Varadero have airport transportation?
Yes, Starfish Varadero offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Starfish Varadero offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Which languages are spoken by the staff at Starfish Varadero?
The staff speaks multiple languages, including English, Spanish, French, and Russian.
Are there any historical sites close to Starfish Varadero?
Many travellers enjoy visiting Cueva de Ambrosio (0.7 km).