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Paradisus Princesa del Mar Resort & Spa

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Traveller (6963)
Pool & Beach (1847)
Room & Suite (1127)
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Overview
  • Excellent50%
  • Very good29%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“royal service”(922 reviews)
“rock house”(211 reviews)
“hill top”(181 reviews)
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (6,455)
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3,923 results
Traveller rating
1,803
1,215
593
203
109
Traveller type
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LanguageEnglish
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1,803
1,215
593
203
109
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All reviewsroyal servicerock househill topracquet clubhilltop restaurantport royalpiano barjapanese restauranta la carte restaurantsroyal sidelobsterbutler servicedinner reservationsjunior suitewater balletmain buffetspanish lessons
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1 - 5 of 3,923 reviews
Reviewed yesterday

The food is bad. Just accept that. The best bet on the resort is the Japanese place. I liked it even better than the Hilltop restaurant. I got tons of bug bites so be sure to have your repellent on hand. Don't bother with the...More

Thank Jen C
Reviewed yesterday

After staying in Havana for a few nights this was our relaxation before returning to the Uk. Our initial opinion arriving in the mid afternoon when the pool was busy and music was loud was why did we come here? but it didn't take long...More

Thank Martina S
Reviewed 3 days ago

I stayed at this resort in June 2016 (travelled alone) and now again in April 2018 (came with a friend). Flight Ice storm delayed our Cubana flight by 5-6 hours. We were given a $15 meal voucher. Flight itself was prettty standard, nothing special and...More

1  Thank ayluh70
Response from Director Genera... P, General Manager at Paradisus Princesa del Mar Resort & SpaResponded yesterday

Dear ayluh70 Thank you for your review. First of all, I would like to thank you having taken some of your valuable time to give us your review about your stay on Tripadvisor. I have carefully read your comments about your rest in our hotel,...More

Reviewed 3 days ago via mobile

Full disclosure, I’m long winded. Have a seat this may be a long review. For our first visit to Cuba, my husband and I chose PPDM, royal side for 10 nights. Upon our arrival we were assisted with our luggage onto a buggy and taken...More

1  Thank Crashtester9
Response from Director Genera... P, General Manager at Paradisus Princesa del Mar Resort & SpaResponded yesterday

Dear Crashtester9 I would like to thank you for your passionate words in relation to our resort. It is a wonderful feeling to read on Trivadvisor public website that you highly recommend our hotel and services. I will share this review with Miguel, Lili, Mila,...More

Reviewed 3 days ago

Let me start by saying that this is our 5th trip to Cuba. We decided this year try a 5 star resort, what a let down. The lobby bar as I have read in many reviews and was hopeful that it would be different was...More

Thank waynedewdney
Response from Director Genera... P, General Manager at Paradisus Princesa del Mar Resort & SpaResponded yesterday

Dear waynedewdney First of all thank you very much to take a time writing this detailed review about our service and facilities. I regret if you dind´t like some aspects of your holidays with us. We take note of everything you comment in order to...More

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About
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$170 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Varadero
#3 Romantic Hotel in Varadero
#4 Spa Hotel in Varadero
#5 Top resorts Hotel in Varadero
#8 On the Beach Hotel in Varadero
#9 Luxury Hotel in Varadero
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$170 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Varadero
#3 Romantic Hotel in Varadero
#4 Spa Hotel in Varadero
#5 Top resorts Hotel in Varadero
#8 On the Beach Hotel in Varadero
#9 Luxury Hotel in Varadero
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (6963)
Pool & Beach (1847)
Room & Suite (1127)
Dining (727)
Family and Play Areas (66)
Amenities (41)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
gtms04
23 April 2018|
Answer
Response from May B | Reviewed this property |
You can do either one. Not difficult.
0
Votes
gtms04
23 April 2018|
AnswerShow all 2 answers
Response from Crashtester9 | Reviewed this property |
The royal side definitely has some sea view rooms. Royal side was worth it for us and we had a suite with sea view.
0
Votes
dab142018
21 April 2018|
AnswerShow all 2 answers
Response from Dangermanmi6 | Reviewed this property |
Hi, the place isn't that bad. Although I'd stay away from the lobby bar and the Racket Club the service there was awful and don't get a hamburger I was 4 for 4 raw in the middle. The Cuban restaurant is nice and close to... More
0
Votes
Room Tips
"Our room was lovely and very clean."
Read review
"Royal service is quieter."
Read review
"Be sure air conditioning is working lol"
Read review
"Do royal service I never been to the other side but love the royal service hilltop has great view but..."
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