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Sheraton Santo Domingo

Expedia.comUS$110*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$114*
US$110*
US$114*
US$110*
US$114*
US$110*
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Sheraton Santo Domingo
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1,605 Reviews from our TripAdvisor Community

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New York
Reviewed yesterday NEW

I stayed 2 nights room was not ready due to me arriving way before check in but was given another room immediately. Laury worked her magic and made it happen. Other great staff were Yasmir young and sweet. Fausto at front desk allowed for a late check-out. He was very nice! Fausto the maid was great. Yenny the made was...

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Helpful?
Thank WorldWideLady
Los Angeles, California
Reviewed yesterday NEW

Ramon, Wendy,noél, rudi,Andrés, Pablo,josé, Rosanna, onalisa, John, stelling, ,yesica,Benjamin, graciela, olianatt were all fabulous! I was born here in Santo Domingo and I visit here often, I loved this place!!! i stayed here, breakfast and Happy Hour at the club upstairs was great !!! Good food, relaxed atmosphere among visitors ! That says a lot about the care and attention...

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Thank Maria Josefina L
New York City, New York
Reviewed 2 days ago NEW

We stayed at this hotel and it was a great experience. They are top of the line in reference to service. Special thanks for Sonia Vargas at reservations, great human being, Laudy at front desk was that delicate touch with a beautiful smile, Henry Herrera and Felix were superb dealing with our luggage, Room service was good. The crew makes...

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Helpful?
Thank GCReferrals
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear GCReferrals, Thank you for staying with us during your visit to the city and for sharing your experience with other travelers. We strive to deliver excellence in every possible way and we are glad to know that we reached your expectations this time. We are sharing your comments with the team that made your stay special and memorable. We...

Reviewed 3 days ago NEWvia mobile

I stay at this hotel because i am aircrew and this is where we layover. This is always a nice place to relax with good service. We come here often so we know the hotel personel knows us. But i would like to dat a big THANK YOU to Argenis from the restaurant downstairs. He is always smiling, in a...

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Helpful?
Thank F541SInathalies
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear F541SInathalies, How happy we feel to read such an amazing experience from you. All of our associates do their best to deliver a memorable stay and make you enjoy every moment. Our Food & Beverage excels in offering the best service to help you start your day great! Rest assured we will share your thoughts with the team. We...

Reviewed 3 days ago NEW

People from restaurant, particularly in Breakfast time, were very kind and professional ( Rosanna / Estelin / Rudy ). Good food, good room, good gym, nice and pleasure place to stay. There were 2 nice nights there.

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Helpful?
Thank Ariane X
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear Ariane X, Thank you for your comments! our staff is committed to our guests satisfaction and going beyond to make their experience memorable! your comments inspire our team to keep delivering the excellence, we hope to have you again soon! Sincerely,

Reviewed 4 days ago NEWvia mobile

This hotel is one of the few times I have felt this way, and traveled to many well known hotels, ritz carlton, st regis, JW Marriot and at no point did I feel like leaving a comment on trip advisor. In this hotel if I was inspired to do so, the warmth and tranquility that you breathe in this hotel...

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Helpful?
Thank KARLACRUZ1
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear KARLACRUZ1, Thank you for staying with us during your visit to the city and for sharing your experience with other travelers. We strive to deliver excellence in every possible way and we are glad to know that we reached your expectations this time. We can't wait to have you stay with us again soon! Cordially,

Reviewed 5 days ago NEW

I was mesmerised by the service given by Ana Santos, she did a good job and made sure everithing i needed was given to me. She has a lot of potential and is A very service minded girl. She is my employee of the month and thanks to her I will be booking my next trip with Sheraton to keep...

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1Thank John H
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear John H, Thank you so much for sharing your wonderful experience at our Sheraton Club. Our club staff excels in delivering a memorable service to make your stay unforgettable. We are glad to know that Ana, Carla and Nelson exceeded your expectations with the attention given and we will share this with them for sure. We look forward to...

Medellin, Colombia
Reviewed 5 days ago NEW

I stayed at the Sheraton, Santo Domingo because I was attending a 3-day conference there. I am not a Club member and have no history with Sheraton. Regardless, the staff was attentive, police, professional and eager to help. The breakfast buffet was amazing - truly anything I might have wanted was available. Room service was prompt and polite. I have...

Review collected in partnership with this hotel
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Thank Wendy H
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear Wendy H, How happy we feel to read such an amazing experience from you. All of our associates do their best to deliver a memorable stay and make you enjoy every moment. Our Food & Beverage excels in offering the best breakfast options to help you start your day with a lot of energy. Rest assured we will share...

Jacksonville, Florida
Reviewed 6 days ago NEWvia mobile

We stayed at Sheraton for 3 nights. We found the staffing to be very helpful. The room was spacious and clean. Room service was very good. We ordered food on one of the nights and it was brought promptly. The food was delicious and prepared well. I would say it was better than the food we ate at nearby restaurant...

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Helpful?
Thank vermavidya
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear vermavidya, We feel truly glad you stayed with us during your visit to the city. All of our staff goes above and beyond to make you feel like home and it is great to know that you also enjoyed our facilities and delicious dishes prepared by our Food & Beverage team. We would be thrilled to have you stay...

Atlanta, Georgia
Reviewed 6 days ago NEW

My first time staying at a Sheraton hotel and I can't explain the hospitality of the staff they went above and beyond to make sure you was ok and it is centrally located and easy to get anywhere you need to go and food at the hotel was excellent! I definitely will be back!

Review collected in partnership with this hotel
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Thank marioy794
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear marioy794, Thank you for staying with us during your visit to the city and for sharing your experience with other travelers. We strive to deliver excellence in every possible way and we are glad to know that we reached your expectations this time. Our location near by the Colonial City is one of our best features. We can't wait...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Santo Domingo is located in the heart of Santo Domingo with spectacular views of the Caribbean Sea. It's just two kilometers from the city center and 35 minutes from Las Américas International Airport. The hotel features 245 rooms and suites with breathtaking ocean views, catering and function space for up to 1000 people, gym, casino and world-class dining with 24-hour room service. ... more   less 

Additional Information about Sheraton Santo Domingo

Address: 365 George Washington Avenue, Santo Domingo I0205, Dominican Republic (Formerly Melia Santo Domingo)
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: RM477 - RM851 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Santo Domingo 4*
Number of rooms: 245
Reservation Options:
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Also Known As:
Melia Santo Domingo Hotel Santo Domingo
Santo Domingo Melia
Sol Melia Santo Domingo
Hotel Style:
#2 Casino Hotel in Santo Domingo
#2 Business Hotel in Santo Domingo
#2 Family Hotel in Santo Domingo
#3 Romantic Hotel in Santo Domingo
#5 Luxury Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Santo Domingo staff and other travellers.
24 questions
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Questions? Get answers from Sheraton Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for upgrade they'll give it to you if possible”
WorldWideLady, 24 May 2017 | Read review
“Had an ocean view, that was great, city view on the side!”
mariaj0sefinal, 24 May 2017 | Read review
“Beds were very comfortable and lots of great pillows too!”
wendyh32, 20 May 2017 | Read review
“Water view room if possible”
CitizenoftheAir, 19 May 2017 | Read review
“Most of the floors are with updated rooms and good wifi.”
Cdabelic, 17 May 2017 | Read review
5 of 5
Expedia.com
US$110* /night
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Booking.comUS$110
TravelocityUS$110
ElvolineUS$114
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Prices are for 1 room, 2 adults
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