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Barcelo Santo Domingo

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1,239 Reviews from our TripAdvisor Community

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Showing 420: English reviews
Orlando, Florida
Reviewed 1 week ago

We've stayed at other Barcelo hotels (Punta Cana) but this was our first time staying at Barcelo Santo Domingo. It's an amazing hotel. Location, accommodations and food were excellent. The staff were very friendly specially Ramon Caro from reception area. Ramon did everything in his power to make us feel welcome and accommodated us in the best room. We enjoyed...

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Helpful?
Thank Karina F
BarceloSantoDomingo, Departamento comercial at Barcelo Santo Domingo, responded to this review

Dear Karina, Thank you for your fidelity and review of our property. We are pleased to read that you had a lovely stay, and that you enjoyed our great services and facilities. We work hard to create positive experiences in our customers with optimum services, and facilities in excellent conditions so our guests would enjoy a pleasant stay. We would...

Long Island, New York
Reviewed 3 weeks ago

Small and beautiful hotel with excellent services and great management and employees. The food is international with great savor... I will comeback .... The room service and The Piano bar very nice with excellent people. The music is live band to dance Bachata, Merengue and other dominican music..

Review collected in partnership with this hotel
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Helpful?
Thank Diogene M
BarceloSantoDomingo, Departamento comercial at Barcelo Santo Domingo, responded to this review

Dear Traveler, Thank you for choosing our hotel among many hotels located in the destination of Santo Domingo. It is a pleasure for us that you enjoyed in our facilities during your stay. Thanks for sharing with us and other clients the experience on our property. Best regards, Cesarina Rizik

Reviewed 3 weeks ago

Excelent hotel... much higher than expectations... great service Stayed only ine night but everything was absolutely perfect and the hotel has an excellent localization in the city. I had my stay upgraded for a very small amount if money... the only issue was the internet was only available to 1 device.

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Helpful?
Thank Filipe L
BarceloSantoDomingo, Departamento comercial at Barcelo Santo Domingo, responded to this review

Dear Mr. Filipe, Thank you for your fidelity and review of our property. We are pleased to read that you had a lovely stay, and that you enjoyed our great services and facilities . We work hard to create positive experiences in our customers with optimum services, and facilities in excellent conditions so our guests would enjoy a pleasant stay....

Ottawa, Canada
Reviewed 3 weeks ago

Hotel was exceptional, clean, well furnished with nice beds and washrooms. The food was a pleasant surprise every day for both breakfast and diner. The pool area was really nice and the staff were very friendly. Its well situated to walk safely to the large Mall to the East of the Hotel and is a reasonable 30 minute drive/taxi to...

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Helpful?
Thank Radman67
BarceloSantoDomingo, Departamento Comercial at Barcelo Santo Domingo, responded to this review

Dear Guest, Thank you for your fidelity and review of our property. We are pleased to read that you had a lovely stay, and that you enjoyed our great services and facilities . We work hard to create positive experiences in our customers with optimum services, and facilities in excellent conditions so our guests would enjoy a pleasant stay. We...

San Jose, California
Reviewed 3 weeks ago

The hotel is like a 2-3 star hotel. The restaurant was very decent and fairly priced. The quality of food wasn't that great but good enough for the hotel, better than some restaurants nearby as well. The neighborhood is slightly scary at night. Then again, tourists shouldn't be traveling about at night alone. Customer service was a hit and miss....

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Helpful?
Thank SuzyDough
BarceloSantoDomingo, Departamento Comercial at Barcelo Santo Domingo, responded to this review

Dear Guest, Thanks for your valuable comment; it is highly appreciated. We are sorry we did not meet your expectations when staying at our hotel. We hope for a second chance and see you soon with us. Best regards, Cesarina Rizik

Port of Spain, Trinidad
Reviewed 4 weeks ago via mobile

Stayed at this hotel for 4 days the hotel very clean, staff very accommodating I had in my package breakfast and dinner both excellent on all the days the staff at the restaurant wonderful the two gym instructors very knowledgeable and helpful, i also had a facial, manicure/ pedicure and massage all professionally done to the highest standards. The one...

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Helpful?
Thank kerwin2014
BarceloSantoDomingo, Departamento Comercial at Barcelo Santo Domingo, responded to this review

Dear Guest, Thank you so much for taking the time to write down your impressions of your stay here in Barceló Santo Domingo. We are pleased to read that you had a lovely stay, and that you enjoyed our food. We regret any inconvenience you had with the internet, it is a payment for all customers who visit us except...

Tegus
Reviewed 4 weeks ago

I stay quite often at this hotel in Santo Domingo. One of the best place to be is at the executive floor. Nice rooms with all commodities, very special cosy terrace with jacuzzi and sea view. But certainly the top consideration is the perfect service we can get from the reception and guest service, naming especially Yuridi , Argeni and...

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Helpful?
Thank Michbk
BarceloSantoDomingo, Departamento Comercial at Barcelo Santo Domingo, responded to this review

Dear Guest, Thank you for your fidelity and review of our property. We are pleased to read that you had a lovely stay, and that you enjoyed our great services and facilities . We work hard to create positive experiences in our customers with optimum services, and facilities in excellent conditions so our guests would enjoy a pleasant stay. We...

A TripAdvisor Member
Level Contributor
2 reviews
Reviewed 4 weeks ago via mobile

Staying at Hotel Barcelo Santo Domingo was by far the best customer service and comfortable accommodations that I have received since visiting Santo Domingo. Whatever you do select a Premium Room so that you can get VIP Service on the 9th floor! Ask for Natasha! She will go above and beyond to make your stay comfortable. She is the sole...

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Helpful?
Thank A TripAdvisor Member
BarceloSantoDomingo, Departamento Comercial at Barcelo Santo Domingo, responded to this review

Dear guest, Thank you for your fidelity and review of our property. We are pleased to read that you had a lovely stay, and that you enjoyed our great services and facilities . We work hard to create positive experiences in our customers with optimum services, and facilities in excellent conditions so our guests would enjoy a pleasant stay. We...

Reviewed 15 December 2016 via mobile

The room and the service facility was awesome I had a very great time me and my lady. It was just the food. It was not good. The food do not cater to people that don't eat pork. other than that the casino was great the lounge the swimming pool was awesome and I enjoyed the people. They were very...

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Helpful?
Thank Joseph D
BarceloSantoDomingo, Departamento Comercial at Barcelo Santo Domingo, responded to this review

Dear Joseph, Thank you for your fidelity and review of our property. We are pleased to read that you had a lovely stay, and that you enjoyed our great services and facilities . We work hard to create positive experiences in our customers with optimum services, and facilities in excellent conditions so our guests would enjoy a pleasant stay. We...

Reviewed 12 December 2016 via mobile

I had pre ordered my wedding cake there. Not only were they late on the delivery, but the quality was terrible! A picture was given to the pastry chef and assured my husband and i that he could replicate it; this is not what ended up happening. Not only did it not look like what we agreed upon but it...

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Helpful?
Thank Monica U
BarceloSantoDomingo, Departamento Comercial at Barcelo Santo Domingo, responded to this review

Dear Guest, Thank you for posting your opinion on TripAdvisor. We thank each guest that communicates with us to report any situation that affects their stay. We have read your comments in detail in order to correct mistakes like these from happening again. We have already passed your comments to the person in charge of the department to prioritize it...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Barcelo Santo Domingo

Address: Maximo Gomez-Esq 27 de Febrero, Santo Domingo 1915, Dominican Republic (Formerly Barcelo Lina)
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: RM514 - RM965 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barcelo Santo Domingo 3.5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Barcelo Santo Domingo Hotel Santo Domingo
Barcelo Hotel Lina
Hotel Lina Santo Domingo
Hotel Style:
#6 Casino Hotel in Santo Domingo
#13 Business Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santo Domingo staff and other travellers.
13 questions
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Questions? Get answers from Barcelo Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was a beautiful and comfortable room - Everything I have to said about this hotel is good....”
 of 5 bubbles di0genem, 27 Dec 2016 | Read review
“I enjoyed having a view of the North side, but I'm sure the view of the poolside would have been nice and perhaps quieter. The traffic is noisy on the North Side and they really enjoy excessive use of car horns in Santo Domingo and Dominica as a whole.”
 of 5 bubbles Radman67, 26 Dec 2016 | Read review
“executive floor”
 of 5 bubbles Michbk, 19 Dec 2016 | Read review
“Rooms level 7-9 are the best upgraded rooms for silent halls and vip service.”
 of 5 bubbles abyarends, 21 Oct 2016 | Read review
“9th Floor only”
 of 5 bubbles 4TheDonn, 15 Sep 2016 | Read review
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