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Hotel Santo Domingo

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Hotel Santo Domingo
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87 Reviews from our TripAdvisor Community

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Showing 58: English reviews
miami
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 August 2012

The hotel is beautiful it has an old charm and the staff was friendly. There, the porters have assistants and the assistants have assistants in other words to open a door you have to go through at least to 3 different people but then I realized that this happens everywhere in the Dominican Republic. Our rooms were old but this... More 

Helpful?
Thank kikiMiami
GuestManagerHSD, Manager at Hotel Santo Domingo, responded to this review

We sincerely appreciate the time you have taken to forward comments regarding our Hotel services. On these regards, we want you to know that our commitment to quality is prevalent and your comments are very important to us since our priority is to provide customer satisfaction. we are working to amend those little details you mentioned. We look forward to... More 

cabarete
Level Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 7 July 2012

Better than my last stay here, it's from a totally different era. Breakfast was disappointing, the room was so so, the internet was not accessible, but it had a wonderful old school charm that only older hotels have. The staff was a little snobby, but whatever. Did I mention that this place has charm?

Helpful?
1 Thank CabareterR
Management response:

We appreciate the time you have taken to comment on your stay in our hotel. We apologize for any inconvenience you hace had. I assure you we are taking steps to improve our services even more. I hope to welcome you to our hotel again, and this time your stay will exceeds your expectations. Best regards, Lilianna Mora More 

Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2012

This hotel was very beautiful. The hotel staff was friendly and courteous . The food was so excellent. I arrived at 1:30 am because my flight had changed. Although it was so early in the am the staff greated me with such kindness. I would like to mention one person in particular that went over and beyond and that was... More 

Helpful?
1 Thank Chantel H
Management response:

We are pleased to read your comments about your stay in our Hotel. Thank you for taking the time to comment. Salvador has been working with the Hotel since its opening; we are very proud of his work and he is a model employee. I'll make sure to let him know about your comment and we hope to welcome you... More 

Thiruvananthapuram (Trivandrum), India
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 June 2012

A traveller like me who is looking for big rooms this is heaven.. The hotel was just nice.. My points that were pleasant about the hotel were: 1. Staffs are really nice and kind. They give you the hospitality that you look for. 2. The bars are good.. nice place to unwind, relax or have casual business talks without much... More 

Helpful?
3 Thank tantrick
Management response:

Thank you very much for commenting about your pleasant stay at our Hotel. We are thrilled to read that you had a great time at our property and I am sure you will be glad to hear that we are working to amend those little details you mentioned. Thank you for your observations, I hope to welcome you back soon!. More 

Bronx, New York
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 10 May 2012

While on business last summer we had the pleasure to stay at the Hotel Santo Domingo, the price was right and the staff amazing. The night life was cool for a nice relax night cap before bed. The pool area was amazing and even had a nice gym to work out some stress. Mainly the staff was the best part... More 

Helpful?
2 Thank Marino A C
Management response:

For us, at the Hotel Santo Domingo, it is important our clients are satisfied with our services. This is the main reason why we take so seriously all feedback. We appreciate you taking the time to comment about your stay. I hope to welcome you again soon. More 

St. George's
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 January 2012

I accompanied my husband on a business trip to the DR in September last year and we stayed at Hotel Santo Domingo for about 5 days. Our room was clean and a decent size but a bit dated. I had to call the front desk several times for various reasons: TV not working, blow drier not working... However, they promptly... More 

Helpful?
2 Thank Jangelis
GuestManagerHSD, Manager at Hotel Santo Domingo, responded to this review

Thank you for taking the time to comment about your stay at our Hotel. We apologize for any inconvenience you have had in our Hotel, I assure you are taking steps to prevent it from happening again in the future. We love to have feedback from our customers; it allows us to improve to provide an impeccable service. I hope... More 

Blackpool, United Kingdom
Level Contributor
71 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 21 November 2011

Having stayed for several weeks in a room on the Executive Floor....I reckon that this hotel is good value for money. It is in need of some updating and cosmetic distress may be observed but it has a great location near to the beach and is also close to shops..though a rive from the actual centre and the "Colonial Zone".... More 

Helpful?
2 Thank travelaurauk
Raleigh, North Carolina
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 November 2011

This is a great hotel, if your looking for the modern chic style this may not be the hotel for you.Although if your looking for old world class, opening of doors, respect, free wifi, a huge pool that looks like a beach resort, great satellite channels, spacious comfortable rooms, and great customer service , this is the place for you.... More 

Helpful?
3 Thank JessyT1
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 27 October 2011

Excelent location near to everything The hotel is to old and the rooms too as my grand grand Ma's House hehe Big room but terrible decoration Terrible bed to soft to small Hotel 4 stars with 20" tv hehe 9 feets away from the bed the remote control never works No valet parking Breakfast buffete as the high school food... More 

Helpful?
1 Thank HernanHuicochea
New York
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 October 2011

Based upon a business contact's suggestion I booked this hotel. What a mistake! It is out dated, dirty rooms, frayed carpet, brown water came out of the faucet, the AC was working yet it still registered 78 F in the room, there were so many extension cords plugged into one socket that it looked like an electrical fire waiting to... More 

Helpful?
2 Thank laurandon

Travellers are raving about these Santo Domingo hotels

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
International travelers have discovered a warm, elegant place they call “home” when traveling the Santo Domingo. A place that blends classic European styles of yester-year, with the needs and desires of the 21st century traveler. With interiors rich, native mahogany woods, verdant tropical foliage and renowned Dominican hospitality it’s a place that invites you to come for business or pleasure, the Hotel Santo Domingo.Just 30 minutes from Las Americas International Airport (code SDQ) and located on the picturesque Malecon, Santo Domingo’s ocean front boulevard is the beautiful, Hotel Santo Domingo. Surrounded by 14 acres of lush tropical gardens, the Hotel Santo Domingo’s comfortable and oversized guest rooms, along with its executive security features - such as the Excel Club Floor and private helipad, have made this stately Hotel a favorite place to stay when traveling to the capital city. Renowned for its service, facilities and fine cuisine, a stay at the Hotel Santo Domingo is an …extra-ordinary experience! ... more   less 

Additional Information about Hotel Santo Domingo

Address: Av Independencia esq Abraham Lincoln, Santo Domingo 10127, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: RM536 - RM2,680 (Based on Average Rates for a Standard Room)
Number of rooms: 215
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santo Domingo staff and other travellers.
3 questions
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Questions? Get answers from Hotel Santo Domingo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on south side are quieter, but the ocean side has better views,great balcony.”
 of 5 bubbles gilindyjania, 3 Dec 2013 | Read review
“stay away of this hotel. But if there is no way, choose a room with a balcony and with ocean view. Anyways it will be noisy.”
 of 5 bubbles Isadora_Furt, 21 Oct 2013 | Read review
“Choose the Last Floor and ocean view for the better thrill”
 of 5 bubbles darwins2013, 21 Aug 2013 | Read review
“Check everything works (electrical outlets, lights, TV, shower, etc.) before settling.”
 of 5 bubbles ulrike_krauss, 18 Dec 2012 | Read review
“Rooms with a view on the garden”
 of 5 bubbles Tella3, 28 Sep 2012 | Read review
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