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Renaissance Santo Domingo Jaragua Hotel & Casino

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Renaissance Santo Domingo Jaragua Hotel & Casino
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489 Reviews from our TripAdvisor Community

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Showing 321: English reviews
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Miami Beach, Florida
Reviewed yesterday NEW

This is a great hotel hotel, fully renovated, with great ocean view (no beach) , a full Casino and a nice tapas restaurant. The SPA and gym are great too. Honestly if you want to relax, price quality this is a great venue. Had been there years ago and this was a great surprise. Staff is very helpful

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Helpful?
Thank kcanavan2010
Grand Rapids, Michigan
Reviewed 2 days ago NEW

The best Marriott I have ever stayed at (and I am a Gold Elite member) and the most helpful and friendly staff of any hotel I have stayed at anywhere in the world. Ken Luis who was the Concierge, Alfredo our bellhop, Diego the poolside bartender and the young woman who worked in the small store (I think her name...

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Helpful?
Thank jsutton12
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear jsutton12 Thank you so much for your kind review, I am glad that you enjoyed our hotel. I am very lucky to work with the team here, they genuinely want to make things great for our guests. I will be sure to personally thank Ker Luis, Alfredo, Diego and Neferty in the gift shop. I know they will all...

South Jersey
Reviewed 1 week ago via mobile

My best friend decided last minute lets go to Dominican Republic for our birthdays which are 7 days apart. I said ok. We book at this hotel and it was the best stay ever. The room was nice and clean our room was located in the garden view area which is a perfect place to be. There beautiful seating areas...

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Helpful?
Thank MsSpontaneous30
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear MsSpontaneous30 I am glad to you had a great birthday trip, it sounds like you had a blast. You were also here at a wonderful time of the year, Carnival is always fun. Thank you very much for taking the time to review our hotel, it is very much appreciated. I will also let Francisco know of your kind...

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

Visited Dr for a quick business trip. I like the Renaissance style of modern with a little fair. This includes the lobby and the rooms. Pool looked very nice but only had a few minutes of lounge time. Concierge lounge was awesome with very helpful employees. Also Pablo in the lobby was very friendly and made me feel welcome. If...

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Helpful?
Thank theebdk
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear theebdk Thank you so much for your kind review, I am glad to hear that you liked our hotel. I will be sure to thank Pablo, he is a great guy and will be thrilled with your review. Thank you again, and I hope we get to welcome you back again soon. Matt General Manager

Reviewed 2 weeks ago via mobile

Each time I came here on business I stayed at a hotel a few doors away, but on one trip the hotel I always stayed at was fully booked so I came to Jaragua, only to run into a familiar face Jaime Conteras. He remembered my name, showed me the hotel and introduced me to other staff and I thought...

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Helpful?
Thank buckie123
Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Buckie123, Thank for your lovely review, it certainly gave us all a boost this morning when we read it. You decided to stay in our hotel rather than others and I am happy to hear that you liked what you have experienced. It is also great to hear that Jaime made such a good impression on you, he is...

Florida Panhandle, Florida
Reviewed 2 weeks ago

I've stayed at this hotel multiple times. The quality and cleanliness of this hotel are really remarkable. The employees always have happy faces and willing to help the guests. There is one particular employee that goes above and beyond with his customer service. He is (WELLINGTON), a bell man there. He has clarified multiple questions for me and with a...

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Helpful?
Thank Jolin P
Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Jolin P, Thank you very much for your lovely review. I am more than happy to hear that you had a wonderful stay with us. It seems like you enjoy every visit and I agree with you that our ambassadors are extremely friendly and always willing to help. I will share you comments with Wellington. He will be very...

Atlanta, Georgia
Reviewed 2 weeks ago

Had a nice stay here. Hotel is well maintained, neat and clean. Nice landscaping, outdoor areas and pool. The casino is attached to the hotel and has live music and entertainment in the evenings. The food is good and the shrimp tacos are excellent. Hotel has own taxis which are good and reasonable. Gym is nice and well equipped. Rooms...

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Helpful?
Thank Bob M
Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Bob, Thank you very much for all your kind words. I could not better describe our property like the way you did. Our hotel is gorgeous indeed. It is great to know you had a great experience with us. You enjoyed our pool, the casino live music and our food. Last week we opened our new SPA which is...

Sandya, Bermuda
Reviewed 3 weeks ago

I had a fantastic six day vacation stay at the Renaissance Jaragua Hotel. This wasn't my first time staying here. Staff were Fantastic - William & Pablo (bellman), Enduvigis, Diego,Daian (Pool), Julio, Robert, Maritza, Marlena, Lenny & William (Bar)

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Helpful?
Thank Steven P
Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Steven P, Thank you very much for your lovely review. It is great to know you had a fantasctic stay with us. You made my day with your kind words mentioning our ambassadors. They are great people and very service oriented. I will share this with them. I am sure they will be very happy. I am glad to...

Reviewed 3 weeks ago via mobile

Awesome! Alfredo was assisted me! Very cool guy! Suggest ask for him! Courteous, respectful, very clean and nice place, totally recommend it! Ququwkeksjsjsk djdksksllw djdksksllw kskksks dkdkdkkdkekdo dkslskdkkdkdl dkdkdkkdkekdo wkkdkelelel

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Helpful?
Thank Jose D
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Jose D Thank you so much for commenting on Alfredo, he is a great guy and will love the review. Thank you for your kind words and I hope we get to see you again soon. Matt General Manager

Polaris, Montana
Reviewed 3 weeks ago

My three week stay in Santo Domingo was superb because I selected the Renaissance Hotel Jaragua for my stay. From the first moment at check-in to my last night in Santo Domingo, I could not have received better treatment, service, or comfort. What a great three weeks. Breakfasts in the lobby dining room were excellent. Service there was both friendly...

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Helpful?
Thank Walter L
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Walter Thank you so much for your kind review, it is very much appreciated. Thank you also for mentioning Ana, Katherine and Felix. They are all great at what they do and I will be sure to show them what you have written, I know they will be thrilled. Again, thanks for the review and I hope we get...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Sol Pool Lounge & Restaurant
Sol Pool Lounge & Restaurant
Cuisines: International
Bohio Coffee House
Bohio Coffee House
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rediscover the All New Renaissance Jaragua Hotel in Santo Domingo. This historic icon has undergone a complete $40 Million renovation, restoring the icon with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The hotel opened its doors on June 11, 2015 after an extensive transformation of a year. ... more   less 

Additional Information about Renaissance Santo Domingo Jaragua Hotel & Casino

Address: Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: RM612 - RM953 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Santo Domingo Jaragua Hotel & Casino 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Hotel Style:
#2 Casino Hotel in Santo Domingo
#5 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#6 Family Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and other travellers.
32 questions
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Questions? Get answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We faced west to avoid bright sunrise and that worked out very good.”
 of 5 bubbles jsutton12, 21 Mar 2017 | Read review
“Thwithe tower ocean view is my best recommendation”
 of 5 bubbles jolinp2017, 8 Mar 2017 | Read review
“Rooms in Jaragua Tower are better.”
 of 5 bubbles 690bobm, 3 Mar 2017 | Read review
“Nice location and you can walk downtown”
 of 5 bubbles 501StevenP501, 1 Mar 2017 | Read review
“Higher floors are better, but I was in a fifth floor room, and I could not be happier.”
 of 5 bubbles WalterL593, 24 Feb 2017 | Read review
5 of 5