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Holiday Inn Santo Domingo

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Holiday Inn Santo Domingo
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575 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Reviewed 14 December 2016

I stayed at the Holiday Inn in Santo Domingo for a couple of weeks and it was a great experience. The customer service there was very well. They attended all my matters in fast and caring manner. The restaurant and the Bar/lounge was great as well. All the staff members Claudio, Daira, Edward, Lisalys, Yandery,, Sosd, Gabriela, Junior, Jose, Raul...

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Helpful?
Thank brownieee93
Reviewed 14 December 2016

folks here are very nice and accommodating, the restaurant crew was very professional and patient with my lack of Spanish. Angelo, Hacief, and Michel were very nice to me during my stay. i would like to stay here again if ever on the island again.

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Thank Keith D
Ottawa
Reviewed 2 December 2016

This Holiday Inn surpassed my expectation by far. The trendy look is interesting yet quite well done. It is in my mind an excellent choice due to its cost / value. But of course you have to expect amenities offered by hotels in that price range. Strengths range from: Outstanding staff, rooms (suites especially), lobby, café and restaurant (Location if...

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Thank Patrick L
Toronto, Canadá
Reviewed 28 November 2016

Positive Hotel is very well located Modern installations, nice bathrooms Excellent service and amazing people Free internet and safe box the Breakfast was included and was really good Negative: None, Tips Visit the floor 8 and visit the pool area for a drink and take advantage of the business lounge located at the same floor, It was a perfect place...

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Thank Erick R
Guatemala City, Guatemala
Reviewed 27 November 2016 via mobile

I traveled to Santo Domingo for business, 4 days this November 2016. There was a 80% surge in prices, between first and second quote. This changed the quality per $ ratio quite a bit for my stay, but besides that. The hotel is very well located, a block from my office, very practical. The installations are very modern, seem fairly...

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Thank fongxio
Medellin, Colombia
Reviewed 2 November 2016

This was the second time we stayed at a Holiday Inn, and it was not below the expectations. They offer a wide variety of options for breakfast, combining traditional meal style with typical food. Rooms are not small, comfortable, and clean. Swimming pool on the top level offers a great view of Santo Domingo, and the bar next to it...

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Thank Luis C
St. Thomas
Reviewed 18 October 2016

I stayed at the Holiday Inn for most of August and September (and the 1st week of October) of 2016. The staff is highly trained and personable. I want to give very special commendation to the following employees. With them my stays would not have been the same: Lisalys Hiario and Daira Rivas - Breakfast through Lunch. Because of them,...

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Thank lavestergarner
ManagerGS, Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit to...

Cayey, Puerto Rico
Reviewed 27 September 2016 via mobile

I visited a month ago and return again to same hotel giving them a chance to perform better.... worst nightmare, 1st time, problem with noice inside the bedroom, have no good insulation. Second time this week, same noice from street and at 4 am got my room water flooded. They change me to another room at 5 am, but that...

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Thank HiramClaudio
ManagerGS, Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest: Thank you for your feedback and for sharing your experience with us. Valuable opinions like yours help us improve our standards, so we can provide the service that you as valuable guest, expect and deserve. We hope to see you in your next visit to Santo Domingo. Sincerely,

Bronx, New York
Reviewed 23 September 2016

I've stayed twice at this property in the past year. First time I stayed with my famlily and kids back in the beginning of September 2015. The second time towards the end of June of 2016 with my Mother and Uncles. The service I received here just makes me want to return. The staff at the restaurant (specifically Eddie) accommodated...

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Helpful?
Thank vfondeurcruz
ManagerGS, Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit to...

Sao Paulo, SP
Reviewed 13 September 2016

This is my first and only one star review. The staff and security were threatening once during my stay. I had a friend visit me and we went to the pool, later we went to the room so she could change and leave, immediately I get a call telling me she has to register at the lobby, I go down...

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1Thank reescal
ManagerGS, Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest: Thank you for your feedback and for sharing your experience with us. Valuable opinions like yours help us improve our standards, so we can provide the service that you as valuable guest, expect and deserve. We hope to see you in your next visit to Santo Domingo. Sincerely,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Holiday Inn Santo Domingo, located in the Business District on Santo Domingo city, welcomes business and leisure travelers. Our Hotel is conveniently located within walking distance of numerous large companies and important corporate buildings. In addition, families and business travelers will enjoy the complete list of restaurants, bars, disco, shopping centers among other interesting attractions located within a short walk of the hotel. ... more   less 

Additional Information about Holiday Inn Santo Domingo

Address: Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: RM615 - RM1,132 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Santo Domingo 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Holiday Inn Santo Domingo Hotel Santo Domingo
Hotel Style:
#1 Spa Hotel in Santo Domingo
#3 Family Hotel in Santo Domingo
#3 Business Hotel in Santo Domingo
#5 Romantic Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Santo Domingo staff and other travellers.
6 questions
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Brookline, Massachusetts
over a year ago

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Questions? Get answers from Holiday Inn Santo Domingo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“anything above the 5 th floor”
 of 5 bubbles keithdR2VC, 13 Dec 2016 | Read review
“book a high floor to have a view of the city and be close to the pool”
 of 5 bubbles ErickR929, 28 Nov 2016 | Read review
“Floors 7 - 9. Especially the 8th Floor”
 of 5 bubbles lavestergarner, 18 Oct 2016 | Read review
“I like the view on top floors. kind of panoraminc”
 of 5 bubbles gjcosiop, 25 Apr 2016 | Read review
“Higher floors better views”
 of 5 bubbles JeroKenshin, 20 Apr 2016 | Read review
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