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Crowne Plaza Santo Domingo

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Crowne Plaza Santo Domingo
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753 Reviews from our TripAdvisor Community

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Showing 380: English reviews
A TripAdvisor Member
Reviewed 9 September 2015

This hotel is really classy I really enjoyed my stay, quiet clean and the staff is really professional. The place is fine you can find taxi at anytime, the breakfast was well and delicious. I really liked the professionalism of the staff the hotel was so calm.They also have a well equiped gym and a spa, the spa was too... More 

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear A TripAdvisor Member: Thank you for staying in Crowne Plaza Santo Domingo. We are happy to hear that you had a fantastic stay with us and we are honored to have been your choice. Our goal is always to provide superior service and exceed each and every one of our guests’ expectations. We appreciate the recommendation, we know that... More 

Las Vegas, Nevada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 September 2015

I just returned from a stay at the Crowne Plaza and I am very impressed. I have not stayed at a hotel on the Malecon for awhile but I am glad I did this time. I stayed here a few years ago when it was the Intercontinental and I must say the changes are very impressive and stylish. I stayed... More 

Helpful?
Thank kco156
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mr. kco156: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. It is great to receive your feedback from Las Vegas, Nevada. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We are happy to hear that... More 

Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 September 2015 via mobile

The word extraordinary is not a word I use lightly but this time I have to say it....I received extraordinary service at Nabu restaurant inside this hotel. My server, Francis Martinez, was amazing!!! And the supervisor in charge, Su Heng Lama, was above and beyond anything I had experienced before. I got their complete names because I beleieve they are... More 

Helpful?
Thank BlueShoesAdventures
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mr. Martinmatrix: Thank you for staying in Crowne Plaza Santo Domingo. We appreciate your comments and we are honored that our hotel has been your choice. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We really appreciated you took the time to write about those team's... More 

New york
1 review
Reviewed 7 September 2015

They don't care about the customer. I had to call customer from IHG to try a find a solution. I am a Platinum Member, they did not care. I will never again stay in this Hotel. Usually, Crowne Plaza has a good reputation, no this one.

Review collected in partnership with this hotel

Helpful?
Thank ede339
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mr. Ede339: First, we would like to thank you for your feedback on your recent stay at the Crowne Plaza Santo Domingo. We do sincerely apologize for the problems you encountered at the Hotel. We pride ourselves on our ability to offer each guest exceptional customer service and provide them with a memorable experience. We would like to receive... More 

Santo Domingo, Dominican Republic
Level Contributor
143 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 5 September 2015

Nice hotel, excellent for conferences, meetings and parties with underground parking facilities. There is and outside pool/bar located on the 2nd floor where you have a nice ocean view. All rooms have a spectacular view. The personnel is very nice while the restaurants serve quality food.

Helpful?
Thank gensley c
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Gensley C: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel has been your choice. We are very happy to know that you have enjoyed our pool and bar. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We appreciate the... More 

FL
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 August 2015 via mobile

Had a few great experiences with the hotel and especially with front desk host Jose Raul and Bernardo they were very professional and extremely accommodating crowne plaza made a wise decision to hire these two gentlemen I will definitely book this hotel again again and again Thank you for making my stay even better

Helpful?
Thank stacey10
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Stacey10: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We are happy to hear that you had a fantastic stay with us. We appreciate the recommendation and... More 

Homestead, Florida
Level Contributor
3 reviews
Reviewed 30 August 2015

Newly renovated Rooms, very nice Furniture. Great view. Bathroom is nice too. Restaurant was not open as it is under renovation. Service in the temporary Restaurant was very slow. Pool Area is a great Place to relax, Gym could use an update.

Review collected in partnership with this hotel

Helpful?
Thank marcel_zangger
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Marcel_zangger: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel has been your choice. We are happy to hear that you had a fantastic stay with us. We do sincerely apologize for the service’s experience that you had at the temporary Restaurant; we are please to inform you that our Nabú Restaurant is... More 

Hollywood, Florida
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 August 2015 via mobile

This place the location you need for a ocean view priceless facility superior than many many hotels in the world fresh tasty and healthy delicious food the entire staff members are the most charming people starting from the lobby to room service my wife and my son told me that every time that we are going to visit our country... More 

Helpful?
Thank Ramon D
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Ramon D: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel has been your choice and it is great to know that your family loved the hotel and all the facilities that we have. Our goal is not only to provide superior service but also to exceed each and every one of our... More 

Guatemala City, Guatemala
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 August 2015

The pool is really nice and has a good view of the malecon.The gym is ok but it needs new cardio machines. The location is good but far from center city and colonial city. Rooms are spacious and beds are very comfortable.

Review collected in partnership with this hotel

Helpful?
Thank Diana F
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Diana F: Thank you for staying in Crowne Plaza Santo Domingo. It is our pleasure to know that you have enjoyed our pool and our beautiful Ocean view, which it is spectacular. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We would like to inform you... More 

new york
1 review
Reviewed 25 August 2015

i love it i recomend this hotel is in the center of the capital very convince location and the attention is very good the ocean view is nice and the employee are very nice and very clean room with a very nice ac

Review collected in partnership with this hotel

Helpful?
Thank fior123love
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Fior123love: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. It is great to know that you have enjoyed our view and location. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We are happy to hear... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more   less 

Additional Information about Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: RM500 - RM786 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Santo Domingo 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Hotel Style:
#2 Spa Hotel in Santo Domingo
#4 Casino Hotel in Santo Domingo
#5 Luxury Hotel in Santo Domingo
#5 Family Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Santo Domingo staff and other travellers.
12 questions
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San Francisco, California
WILLEMSTAD, Curaçao
2 months ago
American Canyon, California
5 months ago
Wisconsin

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Questions? Get answers from Crowne Plaza Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very comfortable”
 of 5 bubbles 478scarlets, 29 Nov 2016 | Read review
“higher floor with a balcony, Executive floor has a naccess to Executive lounge”
 of 5 bubbles doranobi, 27 Nov 2016 | Read review
“Any room on the 9th floor seems to be the best ones there....ocean view if possible for great sunrises”
 of 5 bubbles 777sanjind, 24 Oct 2016 | Read review
“High floor sea view”
 of 5 bubbles leroyachristie12, 23 Oct 2016 | Read review
“JR Suite beautiful I felt very please. I highly recommend it ”
 of 5 bubbles yolanda_duke, 5 Oct 2016 | Read review
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