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BQ Santo Domingo by BQ Hotels

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BQ Santo Domingo by BQ Hotels
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277 Reviews from our TripAdvisor Community

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Showing 126: English reviews
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Dar es Salaam, Tanzania
Reviewed 4 weeks ago

I used the conference facilities recently for a big event including authorities from the ministry of health and I can say I was gladly surprised by the quality they offered us. The quality of the food, tables, chairs, flowers arrangement, sound system, all was as we asked for it. They really should start using their hotel to do more events...

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Helpful?
Thank a a
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Guest, Thanks a lot for your great comments about our conference facilities, we always try to do our best and offer the best quality and service, we will send your review to our banquet staff as they are the main cause of your review. Once again thank you very much, hope to be your first option for your future...

Reviewed 17 February 2017 via mobile

I have being visiting this hotel since feb 2015 almost every two weeks for business. Very clean, super wifi. What can I say. They treat me like family, I know the owners. And like everywhere else, if there is a problem, they sure go the extra mile to resolve it immediately. Casa Vera the rest. Great place for meetings, see...

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Helpful?
2Thank Jose F
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Mr. Fuentes, Thanks a lot for your wonderful review we are glad to know you continue enjoying your stays at BQ Santo Domingo and we really appreciate your loyalty, our main goal is to make all our guests feel as a part of the BQ family improving day by day to reach the excellence in service and facilities. Once...

Singapore, Singapore
Reviewed 2 February 2017

The hotel is not bad at all and seems well organised. They are undergoing some heavy renovation in the reception area, so you'll find rubbles and workers for the next 2-3 months. The staff is great, really nice and helpful, quick check in and great service. I had a room with two beds instead of a kind size, but it...

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Helpful?
1Thank GiorgioC256
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Mr. Giorgio, Thank you for sharing your experience at BQ Santo Domingo, we are glad to know you enjoyed your stay with us and that you felt a great and fast service, we are sorry you couldn't enjoy our breakfast as it has a really good value never mind we are happy to know you tasted our lunch/dinner menu...

Reviewed 17 January 2017

I went to BQ Santo Domingo for a night. The hotel location is excellent. However, they gave us a room which was not great at all. The food extractor was next to our window which was noisy the entire time. In the morning food smell came out. There was 2 lighting bulbs defective. At the check-out I wrote the inconveniences...

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Helpful?
Thank CarmenR07
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Mrs. Carmen, Thank you for your feedback, it is very important to know how do our guests feel and what can we improve, we apologize for the inconveniences during your stay, we could have solved your problems immediately as we have 24h service at our hotel and we would have been really pleased to help you, we will consider...

Dominican Republic
Reviewed 1 December 2016

Had a good experience, checked on line a few hour prior to arriving, check in fast, great service in check in and check out, Had nice welcoming from the parking the people was decent, educated and preto to serve. Basically most people staying are in bussiness, but for me going on a vacation, well located close to everytihng on the...

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Helpful?
Thank Kya S
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Kya, Thanks a lot for posting this wonderful review, we are really pleased to know you enjoyed your stay at BQ Santo Domingo, our staff works hard day by day to satisfy all our guests needs and offering the best quality as possible to reach service excellence. Thank you for mentioning different areas and services, thats great for other...

Loiza, Puerto Rico
Reviewed 14 November 2016

It is a small hotel with a small lobby but very chic. I visited for four days on a business trip. The room was spacious and seemed to have been refurbished recently. Room included fridge and kitchenette. Breakfast was included, consisted of plenty fruits, juices scrambled eggs and the usual with a great assortment of breads and European cold cuts....

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Helpful?
Thank WallyCruz
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Wally Cruz, Thank you for sharing your experience with other users, we are glad to know you enjoyed your stay with us and that you perceived our recent refurbishments, we always try to continue improving and adapting us to our guests needs to make you feel more comfortable. Thank you too for mentioning our breakfast, we think starting the...

Caracas, Venezuela
Reviewed 2 November 2016 via mobile

I went on a business trip and stayed at Hotel BQ for 2 months, they treated me like family, great service, room and food, is located in one of the best neighborhoods. The room include a free buffet breakfast. The main desk advice you to visit all kind of places, so dont miss this great hotel.

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Helpful?
1Thank DMey_Photography
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Mr. Cesar, Thank you for such wonderful comments about Bq Santo Domingo, we are glad to hear you enjoyed your stay with us, our main goal is to make our guests feel like part of Bq family. We will send your review to all our members to make them feel proud of their great service. Thank you and hope...

Panama City, Panama
Reviewed 2 October 2016 via mobile

Last time I stayed there, I got food poisoning; so, besides breakfast (which is included), I didn't eat there. The only reason I stayed there again, was lack of communication with the company that made my reservation. Rooms are not soundproof at all; you can hear every noise from the adjacent rooms. Beds are hard and squeaky; and since many...

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Helpful?
Thank eldisplicente
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Guest, Thank you for sharing your experience with other users, we apologize for all the issues during your stay, we will work hard to detect all this problems to avoid future complaints, never mind our Hotel has a large reputation and we receive many visitors weekly that leave satisfied with our service and facilities so we think this has...

Caguas, Puerto Rico
Reviewed 29 September 2016 via mobile

I visited Santo Domingo several times a year for the last 4 years. You can imagine that I tried a lot of different hotels on the area. This time I stayed for 20 days in the BQ Hotel . The BQ is a pleasant surprise with an excellent location, a very nice restaurant and nice rooms in the recently renovated...

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Helpful?
Thank Hector P
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Hector, Thank you for your detailed review, we are glad to hear you enjoyed your stay and that our employees were efficient and solved your issues. We will continue working hard to improve our service at the restaurant, as you mentioned we always use best quality products and ingredients. Hope to serve you again soon. Best regards, Diego Navarro

Manati, Puerto Rico
Reviewed 16 September 2016

"Great staff. Always will to assist, very professionals. Mr.Leonardo Suero(Manager) is a very kind person with his guests a VIP treatment. Great pool, very nice rooms. It was my 2nd visit at this hotel."

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Helpful?
Thank Wilfred M
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Mr. Wilfred, Thanks a lot for such wonderful comments about your stay with us, we are really glad to hear you enjoyed our Hotel and services for second time, we will inform Mr. Leonardo about your mention for his treatment. Thank you so much, we will be looking forward to serve you again! Best regards, Diego Navarro

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
We are a corporate hotel focused on business people. We have the best location in the heart of the city of Santo Domingo, just 35 minutes from the International Airport of Las Americas and with easy access to the main avenues of the metropolitan area. The hotel has 137 comfortable rooms fully equipped to make your stay a most memorable and pleasant one. In any of our 7 banquet rooms you may realize social, corporate or educational activities. ... more   less 

Additional Information about BQ Santo Domingo by BQ Hotels

Address: Av Sarasota 53 | Bella Vista, Santo Domingo 10108, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: RM383 - RM674 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BQ Santo Domingo by BQ Hotels 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Bq Santo Domingo By Bq Hotel Santo Domingo
Delta Santo Domingo
Bq Santo Domingo By Hotel
Santo Domingo Delta
Hotel Style:
#11 Romantic Hotel in Santo Domingo
#12 Business Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from BQ Santo Domingo by BQ Hotels staff and other travellers.
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Questions? Get answers from BQ Santo Domingo by BQ Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are fairly standard and comfortable; make sure you raise it to the reception if neighbours are too noisy.”
GiorgioC256, 2 Feb 2017 | Read review
“Good location.”
CarmenR07, 17 Jan 2017 | Read review
“I asked for non smoking since bussiness people tend to smoke”
KyaS_11, 1 Dec 2016 | Read review
“Very nice view from rooftop pool " Vent"”
711wilfredm, 15 Sep 2016 | Read review
“higher up and back of hotel is best area. Halls are loud from echoes.”
SoloNC2016, 3 Jun 2016 | Read review
5 of 5