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Sunscape Puerto Plata Dominican Republic

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Sunscape Puerto Plata Dominican Republic
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1,179 Reviews from our TripAdvisor Community

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Showing 664: English reviews
Start your review of Sunscape Puerto Plata Dominican Republic
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New York City, New York
Reviewed yesterday NEW

I definitely recommend Sunscape Puerto Plata. The service is amazing, and all of the staff are nice and attentive. They did not expect tips, but they definitely deserve them. Dining and bars: There are plenty of bars and food options! I have no complaints about any of the restaurants. Dinner was amazing at the specialty restaurants, and the waiters fill...

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Helpful?
Thank Myrtyle
TISDALE
Reviewed 2 days ago NEW

We thought the hotel was quite nice. The room was quite nice, since Sunscape just took over, it would have been updated a little in the last couple of years. The food was great, and we loved all of the a la carte restaurants. We felt sorry for the Castaway restaurant, because it is down by the beach not many...

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Helpful?
1Thank Amber E
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Amber E, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. It was a delight to host you, we are happy to confirm that you had such a relaxing experience overall. It's good to know you liked the hotel and services. We appreciate your feedback and look forward to welcoming you back soon. Warm...

Roskilde, Denmark
Reviewed 2 days ago NEW

We have just spent two weeks at your hotel. This review could have been 5 stars, as many of your review are, but if you want to be in that league, you got to pay more attention to your customers! It’s is a very well designed and managed hotel area. Nice layout, nice maintained and a lot of people are...

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Helpful?
3Thank Gert4000
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Gert4000, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sunscape Puerto Plata. We have taken note in our opportunity areas kindly mentioned on your overview. Please feel confident that we will take the proper measures to prevent reoccurrences like this in the future. As a service oriented...

New Brunswick, Canada
Reviewed 2 days ago NEW

We just got back from this resort and we loved it. Had a great week rooms were clean and newly renovated. We were in building 7 which was a little noisy from the street behind it and the night club at the mall but all is good. Food was good we had two picky eaters with us and they found...

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Helpful?
2Thank amyn828
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear amyn828, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. And thank you for your nice comments, it is a pleasure for us to know you spent a grateful experience here. We will let our staff know about your compliments. It's good to know you liked the hotel and services, thank you very much....

Sackville, Canada
Reviewed 2 days ago NEW

We recently returned from a week at Sunscape Resort and Spa, Puerto Plata. The beginning of our stay ,did not start off as we expected but thanks to Genora at the Concierge Desk and her GM, Jhonathon it ended on the perfect note. The rooms are clean and spacious, simply decorated but have all the amenities that are required for...

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Helpful?
1Thank wendistimson
Brentwood, Tennessee
Reviewed 3 days ago NEWvia mobile

A wonderful place for families. Kids really enjoyed the Kids Club and the pool and beach were excellent. Got a Sun Club Suite and it was well worth the extra money with private pool area and dining area as well! Employees were very friendly and helpful, especially Johaira and the other ladies in the Sun Club office. Hope to come...

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Helpful?
1Thank wmalders
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear wmalders, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great feedback. We hope...

Reviewed 3 days ago NEW

This is the first time I've visited Puerto Plata, DR and overall it was a great experience. As soon as we arrived, you're greeted with a drink and someone to help you book any excursions you'd like to do on your stay there. My boyfriend and I booked the megaexcursion, if you are adventurous I'd highly recommend. The megaexcursion consisted...

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Helpful?
1Thank donna t
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear donna t, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. It was a delight to host you, we are happy to confirm that you had such a relaxing experience overall. It's good to know you liked the hotel and services. We appreciate your feedback and look forward to welcoming you back soon. Warm...

Halifax, Canada
Reviewed 4 days ago NEW

We just got back from a week at Sunscape Resort and Spa and we were very pleasantly surprised. We had been told this wasn't fancy resort, but it had everything we needed and more. It was the perfect size resort for us. We could easily keep track of our 8 and 9 year old and there was plenty to do....

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4Thank PRR500
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear PRR500, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great feedback. We hope...

Toronto, Canada
Reviewed 4 days ago NEWvia mobile

We spent March break at this hotel, rooms are newly renovated, clean, great beach, garden is maintained to perfection, good entartaining team, nice personnel. Food is really bland and poor varieties, we got food poisoning, which spoiled vacation. WiFi just at the reception, so my son didn't spend whole day on the phone 😀.

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1Thank Milica M
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Milica M, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great We hope...

nova scotia
Reviewed 4 days ago NEW

Great hotel only 20 minutes from the airport. Check in was quick and easy, stayed in sun club section which was perfect, had our own courtyard with a large jacuzzi and bar, service here was great everyone was friendly and attended to our needs promptly and with a smile. Everything is within a 4 minute walk, lobby bar, stores, beach...

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1Thank novagirl
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear novagirl, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Once again, we thank you for taking the time to share such a wonderful review of your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sunscape Puerto Plata, set on the golden sand beach of Playa Dorada, is located on the northern coast of the Dominican Republic, in a world of pristine beaches and tropical jungle. Only 20 minutes from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation. This familyfriendly 585-room resort faces the Atlantic Ocean and is surrounded by a beautiful 18-hole golf course designed by the famous Robert Trent Jones. Spacious accommodations offer private terraces and kid's amenities with options including connecting rooms, an elevated experience in the Sun Club and an adults-only section. Guests will enjoy all the privileges of Unlimited-Fun(R)- where everything is included and no wristbands are required - including unlimited access to six bars and nine reservation-free dining options, live music, local entertainment, land and water activities for all ages, the Explorer's Club for Kids with Red Cross certified staff and the Core Zone Teens Club. Guests can also rejuvenate at the Sunscape Spa by Pevonia(R), play golf ata nearby course, enjoy excursions to natural wonders or the historic city of Puerto Plata, and of course, enjoy Sunscape Puerto Plata's stunning, golden sand beach, Playa Dorada. ... more   less 

Additional Information about Sunscape Puerto Plata Dominican Republic

Address: Carretera Luperon, Km. 5. Playa Dorada, Puerto Plata 57000, Dominican Republic (Formerly Barcelo Puerto Plata)
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: RM567 - RM1,267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Puerto Plata Dominican Republic 4*
Number of rooms: 585
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com and Despegar.com so you can book your Sunscape Puerto Plata Dominican Republic reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Puerto Plata Hotel Puerto Plata
Puerto Plata Barcelo
Grand Flamenco
Occidental Grand Puerto Plata
Occidental Grand Flamenco Puerto Plata
Grand Puerto Plata
Flamenco Occidental
Barcelo Puerto Plata Dominican Republic
Hotel Style:
#1 On the Beach Hotel in Puerto Plata
#1 Top resorts Hotel in Puerto Plata
#1 Spa Hotel in Puerto Plata
#1 Luxury Hotel in Puerto Plata
#3 Business Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Puerto Plata Dominican Republic staff and other travellers.
412 questions
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Questions? Get answers from Sunscape Puerto Plata Dominican Republic staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request first floor if you have any mobility issues, as there were no elevators.”
 of 5 bubbles AmberE699, 24 Mar 2017 | Read review
“building 8 I think would be great”
 of 5 bubbles amyn828, 24 Mar 2017 | Read review
“Sunclub for sure, worth the little extra”
 of 5 bubbles novagirl, 22 Mar 2017 | Read review
“Buildings 4, 5, 6 and 7 are quiet but a bit far from the beach.”
 of 5 bubbles PedroDeToronto, 21 Mar 2017 | Read review
“Get a room in building 10 if possible (try not to get 7 or 8 near the road)”
 of 5 bubbles 456ruben, 20 Mar 2017 | Read review
5 of 5