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Playa Dorada, Puerto Plata 57000 Dominican Republic
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Traveller (7216)
360
Panoramas (18)
Pool & Beach (2138)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 60 hotels in Puerto Plata
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Playa Dorada, a gated oceanfront community on the northern coast of the Dominican Republic, is home to Gran Ventana Beach Resort, one of the country’s friendliest, most welcoming hotels. Located directly on the beach, our Puerto Plata beach resort boasts three pools, a kids club and an airy, cool and fresh lobby. We also offer a superb, all-inclusive value for families, couples and group vacations.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Snorkelling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Ocean View
Languages Spoken
French, Spanish
7124Reviews1453Q+A100Room tips
Traveller rating
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Most Recent
Canadiancouple97 wrote a review Yesterday
Ottawa, Canada74 contributions16 helpful votes
+1
My husband and I chose to return to Gran Ventana for our third time to celebrate our 25th Wedding Anniversary and we absolutely loved it! We stayed September 25- October 1st. We had upgraded to Premium Royale and it was well worth it! Check-in was fast, staff were amazing and food was delicious. Thank you to Maria, Milton, Santa, Fausto for going out of their way. Our upgrade included unlimited a la cartes, room service, private beach. Our favourite a la carte was The Octopus. I had salmon and hubby had the peppercorn sauce steak. I wish I could remember the entertainment team’s names but they go beyond to keep us busy and laughing. Manager Oscar is always there for you for your concerns and suggestions. The only complaints I would have or suggestions would be, to have good wine at lobby bar and at the a la carte restaurants if you have the Premium upgrade, microwave in our room, iron & iron board (although I did get a hold of an iron) haha. Music at the beach bar/grill would be nice but these are just suggestions. One big regret was not booking Gran Ventana for two weeks instead of one. We will be back for sure!!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AlejandroToronto wrote a review Yesterday
1 contribution1 helpful vote
We had a chance to visit Gran Ventana from Sep 16 to 30. It was amazing vacation. I'd like to say big thank you to Raul who managed all restaurant's area. He is very high class professional who arranged that place perfectly! Same time he could greet all guests and make our presence unforgettable. I'd like to mention Ippolito , who provide beverage services for guests. He was able to be always ahead of everyone and help servers and guests. Great job! Kind regards, Alex and Irina Toronto
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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mikegbwest wrote a review 1 Oct
Toronto, Canada10 contributions7 helpful votes
Just got back from a DR vacation. Once again stayed at the Gran Ventana because it is such a nice resort. It is an older, smaller resort but still very much a the best resort I've been to in the last number of years. The grounds are exceptionally clean. The staff proved once again they are the best on the island. I was there during Fiona and the staff made us all feel safe and important during the experience that without the rain and wind you thought it was just another day. Thankfully the staff I spoke with said their families had made it through safely also. The food and service in the buffet is excellent and I heard from other guests the other restaurants were great also. Truly I doubt if I will stay anywhere else my next trip to the DR
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Date of stay: September 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Diane Neveu wrote a review Sep 2022
4 contributions3 helpful votes
We had a great time , the rooms were confortable and clean, the food was really good. We ate 4 times in the restaurant and the rest at the buffet. We participated im most activities, there were two hosts that were particularly fun and made a great difference to our group. Amourey and Roberto. They were just awesome. The only issue we found was the week-end when the locals arrived, we felt as if we no longer existed for the hôtel. But I understand that it is low season and you need to fill hôtel. I would therefore travel later in the futur
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Juan_Rodriguez_65 wrote a review Sep 2022
2 contributions1 helpful vote
The premises are a bit tired and are a 4 star at best; but, the staff are just amazing. They are a 5 star team, hands down. The private beach area with Joel, Aquilino, Amable and Jose (taking care of chairs and balinese beds) are the best staff you could ask for. The concierge service with the ladies (Maria and Sujeidy) is great. In the VIP area/bar, Milton and Fausto will keep you receiving your favorite drinks and cocktails for as long as you want. They are up for interesting conversations as well. There's also a quiet area pool and bar in case you want to isolate a bit from the tropical beats.
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Date of stay: September 2022
Value
Service
Room Tip: Go for the Royal Package; it's just awesome. Perfectly worth the price!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jonathan C wrote a review Sep 2022
1 contribution2 helpful votes
+1
The VH Gran Ventana resort surpassed my expectations as the food, amenities and entertainment were all top class! In particular, my favorite entertainer Amaury Paulino “Chihuahua” really marked my trip as he always ensured we had a good time! It didn’t matter if it was 2pm or 8pm, Chihuahua was ready for a good time! They have 3 à la carte restaurants which were excellent. The buffet was also exquisite, featuring local and foreign flavours so you never get bored. In our case, we had opted for the premium package which gave us access to the VIP section on the beach. I highly recommend this as the bali beds and cushioned long chairs made our relaxing much more comfortable. On the beach bar, please request for Aquilino as he is the best waiter there! If you visit the VH Gran Ventana during summer months up until the second week of September, expect to see many locals on Friday and Saturday as their local rates are lower and they come in very large numbers. It is a family resort however, as stated on their website, activities are organized mostly for adults. This includes games in the evening shows that offer prizes such as rum or coffee which limits what children can take part in. Nevertheless, during the day, many activities are hosted for children around the pool area.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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globalnex wrote a review Sep 2022
Virginia46 contributions83 helpful votes
One of the most beautiful properties with the beach in your back yard. What sets this property apart in the area, is the hospitality. You are welcomed by every single staff member and they are willing to go the extra mile to make sure you are comfortable. This is my second stay on this property and each day staying here makes it memorable. The entire team is wonderful and strives to make you have the best possible experience. Special thanks to Señor Anthony in the reception team, Carlos in the concierge area and Juan at the bar. Each time they went the extra mile for my comfort and to have a relaxing stay. My heartfelt gratitude! Thank you all and special thanks to the management for looking at the smallest details for the most comfortable stay of every guest and the leadership to make it happen at the ground level. KUDOS !
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Date of stay: September 2022Trip type: Travelled on business
Room Tip: Enjoy and have the best time.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Grumpyumpiy wrote a review Sep 2022
London, Canada25 contributions44 helpful votes
What a fantastic place to stay. Everyone here does everything possible to make your time with them in their words Excellente. We did take the Royal package and it was well worth it. Maria in the Vintage Club was so helpful and caring. The bartenders there always smiled and served what ever drink you requested. Santa and Sujhede also deserve a mention. In the the buffet restaurant Rosa on the door always welcomed everyone with a smile. We enjoyed the excellent service of Adrian, Felix and Mellisa. Raul the supervisor in the Buffet always welcomed us everyday. Everyone made everyone feel welcome. The alacarte restaurants were all very good. Great service and good food. My favourite bartender was Oswaldo on the lobby bar. Aquilino was a fantastic waiter at the private beach. On his day off Amablie was also very good. We never lacked for seating and sun beds. Rooms were very good with excellent service from our maid Lidia. I must also say the General manager Oscar is always around making sure everyone’s happy with the hotel and staff. This is different from most hotels He enjoys meeting you and making sure you have what you need. In fact all his managers did everything they could do for us. We thank everyone for our holiday and if I forgot to mention someone I’m sorry but everyone at this hotel is special. Oscars comment “ You came as guest and you leave as Family”. Is so true. We miss them all so much. We plan to return.
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: I would recommend rooms 2114, 2214 or 2314 . 2 is the building next number is the floor and the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Ariel D wrote a review Sep 2022
1 contribution
I had the pleasure of having my first all inclusive experience at the VH Gran Ventana resort between Sep 6th-13th 2022. My overall experience was AMAZING! The staff were all so very nice and were GREAT! Calcaño was the host most nights at supper time, he's an awesome person and a great soul. Raul and Felix worked most mornings/afternoons during our stay in the buffet area. They always made sure we were seated where we wanted and made sure we had water and drinks at our table, they were awesome as well and we loved seeing them everyday! Adrian was also a pleasure and made sure we had all we needed at our table. Amaury (Chihuahua) best entertainer at the resort and he made our stay extremely fun, the life of the party, a hard worker and worked almost everyday all day long! I will never forget Amaury, such a nice kind hearted person and very genuine. He made sure we had fun and made my experience at Gran Ventana one that I will never forget! Luis Miguel was at the bar in the Ocean Grill section near the beach, all the drinks we wanted we had and he was also very nice throughout our stay. There were 2 bartenders named Jose, one worked in the Ocean Grill section one day and the other was at the main bar near the lobby one night, made awesome drinks and were super nice to us as well! Juan I remember worked one night during our stay at the bar near the lobby also made us awesome drinks and was a pleasant man! Rosa (hostess at buffet) worked most mornings/afternoons and was a pleasure and sweet woman. Hipolito worked in the buffet area during our last morning there, he made sure we were well served before our takeoff. Ingrid cleaned our room and I must say she was awesome as well! The resort itself was very clean and respected safety measures. The food selection was GREAT! I don't eat meat, I felt more than full after every meal! Fish, salads, pasta, pizza, french fries and much more! Mornings with omelettes, pancakes, french toast, cereal and fruits, simply AMAZING! I guarantee you will not starve during your stay. On the weekends the locals join the resort, yes it did feel a bit more packed but it was very nice to see the locals enjoy their stay as well as they deserve to enjoy this luxury. For the vendors on the beach be careful what you buy and from who. Avoid buying the Larimar stones on the beach, much cheaper in the city. We took our excursions with Martin on the beach, he was great but try and haggle the prices with him to get the best deal possible. All in all AMAZING FIRST EXPERIENCE for myself and my girlfriend. It was our first vacation in nearly 3 and a half years and we enjoyed every moment! The nightly activities were really fun, I really enjoyed the silent disco, it seemed weird at first but it was actually a blast! I forgot to mention Carlos the bellboy as well, he was great and helped us with our luggage to the room and made sure to show us the way to our room so we wouldn't get lost. It's not a HUGE resort but big enough to my liking and I find the staff was able to concentrate more on our experience and make sure we were served in all ways possible! Also for the a la carte restaurants, Octupus was amazing! Loved the pumpkin soup, seabass ceviche and seabass plate. The desserts were also great, the leche flan was delicious! Puerto Plata is a beautiful city, the city tour we bought with Martin including the cable cars was an awesome experience. Our tour guide Fabio showed us around the city and I learned a lot about Puerto Plata and its history. Will definitely be returning to this resort in the near future and I hope Amaury (Chihuahua) will still be there next time we are there! Wifi was a bit choppy at times around the resort. In the room we had to reset the router a couple times but the whole reason for a vacation is to escape and enjoy without interruptions. Wifi was to my liking and when needed I was able to use it no problem. Can't wait to visit again!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cynthia Teresa D wrote a review Sep 2022
1 contribution
This was our first trip to Puerto Plata. We booked the Royal package which comes with some perks - definitely worth it. The best part about the VH Gran Ventana is the staff. They really made our vacation memorable. They make the resort special. Maria and Milton at the lounge took THE best care of us - they were AMAZING. Sujeidy and Santa were always helpful, too. By the beach, Aquilino was our favourite - always welcoming us with a smile. They all went above and beyond to make sure we were comfortable and happy during our stay. In fact, all members of the staff at the resort were exemplary - front desk, housekeeping and buffet staff included. Thanks to them we had a great vacation!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$97 - US$249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran ventana beach hotel, gran ventana dominican republic, gran ventana puerto plata, gran ventana beach resort puerto plata, hotel gran ventana beach, grand ventana beach resort, gran ventana hotel dominican republic
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
506
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Frequently Asked Questions about Gran Ventana Beach Resort
Which popular attractions are close to Gran Ventana Beach Resort?
Nearby attractions include Rigo /Leonel and Marleny taxi tours and excursión (5.3 km), Joyeria Las Americas (6.4 km), and Rancho Lorilar (4.3 km).
What are some of the property amenities at Gran Ventana Beach Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Gran Ventana Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Gran Ventana Beach Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Gran Ventana Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Gran Ventana Beach Resort?
Conveniently located restaurants include Big Lee's Beach Bar, Ristorante Passatore, and Le Petit Francois.
Are there opportunities to exercise at Gran Ventana Beach Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Gran Ventana Beach Resort have an airport shuttle?
Yes, Gran Ventana Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Gran Ventana Beach Resort have airport transportation?
Yes, Gran Ventana Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Gran Ventana Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Gran Ventana Beach Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.