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I would say overall the hotel was ok. Beach was nice the food was good the entertainment was great. But I will say that it does need some work. and I would not visit this property again until they make the necessary changes. The pool...More
we stayed at the merengue in may we love it here,this will be our six time we have stayed here,the staff,pools,beach are all fantistic cant wait to go back at the end of october.which we have just booked. Ignore all the rubbish reviews its a...More
place is great beaches pools and food were all fantastic every night some kind of entertainment a casino on the property shopping along Caribbean street can use the facility on all 3 resorts swim up bar
The people are nice (Front desk, restaurant, and cleaning staff). However, some of the management lack basic customer service skills. I was there only for 5 days. The excursions with NEXUS were great, but I was not pleased with my stay because
I found cockroaches...More
4 Thank crystalgarvey55
Response from RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu MerengueResponded 1 week ago
Thank you for taking the time to give us your feedback and for expressing your concerns.
We would like to remark that due to the warm weather and the location of our resort, which is surrounded by vegetation, it is possible that insects...More
Right off the bat I am gonna tell you that the staff and the people that you will meet here are great. This is not a new resort. This is not a fancy resort. This is not Hawaii or even Mexico. But give it a...More
US$97 - US$674 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Spa Hotel in Puerto Plata
#11 Top resorts Hotel in Puerto Plata
#12 On the Beach Hotel in Puerto Plata
Non-Smoking Rooms ,
Number of rooms
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