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PlayaBachata Spa Resort

Bahía de Maimón Carretera Navarrete Puerto Plata, Puerto Plata 57000 Dominican Republic
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Traveller (1737)
Pool & Beach (470)
Dining (169)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#7 of 17 all-inclusives in Puerto Plata
Location
Cleanliness
Service
Value
Playabachata Resort is the ideal place to enjoy a relaxing and disconnected holiday. Its 998 rooms offer all the comforts to guarantee a perfect stay: air conditioning, ceiling fan, satellite TV, minibar, liquor dispenser and balcony or terrace, from where you can contemplate the wonderful landscape that surrounds the hotel. In its facilities you will find beautiful swimming pools with children's area, solarium terrace equipped with umbrellas and sunbeds, sports facilities and extensive garden areas. The hotel also has six restaurants, two buffet, two specialties for dinner service and 2 snack restaurants, as well as five bars. Thanks to the All Inclusive system, you can enjoy meals, snacks and national drinks with and without alcohol in all of them. In addition, Playabachata Resort offers a laundry service (for a fee), a babysitting service (for a fee), free Wi-Fi internet in the hotel lobby and the possibility of practicing numerous water sports with external companies (for a fee).
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Children Activities (Kid / Family Friendly)
Public wifi
Paid internet
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Windsurfing
Entertainment staff
Evening entertainment
Kids club
Kids' outdoor play equipment
Airport transportation
Couples massage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
24-hour front desk
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Telephone
Bottled water
Minibar
Room types
Mountain view
Ocean view
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, French, Spanish, German
2023Reviews185Q+A100Room tips
Traveller rating
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Traveller safety
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Klaudia P wrote a review Today
1 contribution
Holiday of our life. Beautiful hotel, and perfect service. People are so nice, there are a lot of restaurants and bars. Everyday is something new!! I’m in love with aerobic with Mickey Mouse!! 😍 a lot of fun! I recommend everyone! 🥰🏝️🥳🥥
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Silvia A wrote a review Today
2 contributions
This was a disappointing resort that was rated a 4 star. It says spa in their title, but I couldn't find one. There is no coffee in your room and it was so over-populated that you couldn't find a place to sit at breakfast (and no one to help you) nor get a lounge chair by the pool unless you get up at 5:30 am and place a towel on the loungers - no word of a lie. Very few hotel workers could speak english so if you had a problem, they often couldn't help. Their website indicates there are 3 pools, but if you didn't book at the Senator (I guess who owns all of the resorts), you weren't allowed at the 3rd pool. This is quite a large resort with nicely maintained grounds, lovely beach but the rooms and buildings are very tired. You initially get 2 x 1L water bottles - after that you have to go and pick up your own at reception. Towels, both bathroom and beach, were not always available. There is zero room service and zero pool-side service except to pick up empty glasses. Customer service or accommodating someone with a cane is not #1 on their list. On our last day, no one answered at the Reception Desk or Guest Services number (very typical) and we had to walk our our own bags to reception (bit of a hike). Maybe if you're in your 20's and haven't had any previous resort experience, none of this would be a problem. But I won't be returning.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Get up at 5:30 am to reserve a lounger; bring your own snacks - $7 US for a bag of Lays; tipping...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Trail679859 wrote a review Yesterday
1 contribution
This resort … Playabatchata 🫤 OMG … HOW THE HELL THEY GET 4 STARS ? 🛑 PROS : GREEN GRASS NICE POOL MUSIC CLEAN FLOORS PRETTY LANDSCAPING SMOOTH CHECK IN ❌CONS : NO SAFE DEPOSIT LOCKS FOR ALL CLIENTS STAYING IN THIS PLACE . YOUR NOT GIVEN ONE UPON COMPLETELY YOUR CHECK IN DUE TO THE LACK OK KEYS 🤔. WE ARE IN 2024 NO INTERNET IN THE ROOMS ONLY IN THE LOBBY !SLOW AS HELL BUT THIS IS WHAT THEY OFFER THE DOORS OF THE ROOMS HAVE KEYS 🙄. AND NO PEEP HOLE TO SEE WHO IS KNOCKING … AHH 2024 NO OUTLET IN THE ROOM TO CHARGE YOUR CELL …. ONLY IN THE LOBBY 🤔 STANDARD ROOM IS EXACLY WHAT IT IS …. A KING BED AND A BATHROOM ! NO IRON , NO COFFEE MAKER ROOM TEL IS NOT AUTOMATICALLY CONNECTED … THEY ARE AWARE YOU WILL BE SLEEPING THEIR 🤔 THATS A PURE SAFTY ISSUE .SOMETHING HAPPENS … U CANT CALL THE FRONT DESK . NO CAMERAS TO SEE WHO ENTERS OR LEAVE YOUR ROOM … THATS HOW MY MONEY WAS STOLEN FROM MY ROOM …# 1645 . I WAS THE ONLY CLIENT THEIR ON THAT 2nd FLOOR . AGAIN IF U DONT HAVE A KEY FOR THE SAFE …. U ARE ON YOUR OWN ! THE RESORT IS NOT RESPONSIBLE FOR NOTHING THAT PERTAINS TO YOUR VALUABLES …. THEY MAKE U FILL OUT A FORM AND TAKE A REPORT THEY GO TO YOUR ROOM AND JUST SAY … IM SORRY . THEY DO OFFER U TO GO TO A POLICE STATION… GOOD LUCK WITH THAT ! DONT FORGET THIS IS NOT AMERICA 🤨 I SAID NO THANKS ILL LEAVE THIS PLACE TO THE AIRPORT AND NEVER EVER COME AGAIN ! THE MORAL IS U ARE ON YOUR OWN . I DID GET A HUGE HELP FROM MS SANTANA FROM GUEST SERVICE . SUPPER PROFESSIONAL AND SHE MADE IT HER BUSINESS TO CHANGE ME FROM THE ROOM I WAS IN. AMAZING HUMAN BEING THAT FEELS THE PAIN OF ANOTHER HUMAN . WELL DO BELIEVE ALL THE HORRIBLE STORIES 🤔… YOU READ ON GOOGLE AND OTHER SITES . ITS ALL TRUE I PERSONALLY EXPERIENCED IT . NEVER AGAIN ! THIS IS SO FAR FROM BEING IN PUNTA CANA .🤨 mom always said you get what you pay for… and boy was she right ! GOOD LUCK TO ALL ! HOLD ON TO YOUR CASH AND PASSPORT 🤨
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: ❌STAY AWAY YOU GET WHAT U PAY FOR HOTEL NOT RESPONSIBLE FOR ANYTHING IN YOUR ROOM ! NO...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Khajaa Y wrote a review 26 Feb
1 contribution
We went to Playabachata Puerto Plata Dominican Republic in January 2024 for 7 days. We won't go to Dominican no more it was my 3rd time . Please read reviews before to book it, very helpful, the landscape was nice ,but beaches were dirty it's a 4star resort, rooms were like Motel rooms, very updated , mini fridge and safe are not working , food is very salty and repeats every day ( i understand it's a 4 star hotel . i guess , we can't expect better service) ,Stuff is not happy ,(they don't smile ,we were hesitate to ask anything) they run out of cups , cutleries and drinks , If you are Asian don't go, you will not like there .
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Pool always growded, towels runs out in 30 min,its small buildings and you can hear all the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at PlayaBachata Spa Resort
Responded today
Dear Guest, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the landscape around our establishment, and we're proud of the natural beauty that surrounds us. It is regrettable to note your concerns regarding the cleanliness of the beaches, which we strive to maintain; rest assured that our amenities, including minibars and safes, are typically in good working order for our guests' convenience. We're sorry to hear that you found the service and dining options not to your satisfaction. Our team endeavours to provide cheerful and attentive service, and we offer a variety of culinary selections to cater to our guests' diverse tastes. We hope you will return for an improved experience in the future. Kind regards, Zeus Puertas, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Logan H wrote a review 26 Feb
1 contribution
Awesome place, with great staff! Went with a crew of 10 people, everyone had a blast! Wouldn’t change a thing about our stay. Highly recommend the monster buggy ride as well. Please find Chocolate, Donkey and Kick Buttoski! Unreal guys who kept us entertained all week long!
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at PlayaBachata Spa Resort
Responded yesterday
Dear Loganhk, Thank you for sharing your kind review. It's wonderful to hear that your group of 10 enjoyed their stay thoroughly and found the atmosphere to be entertaining. Your high praise for our monster buggy ride is greatly appreciated, and we're thrilled it was a highlight of your visit. Our team, including the memorable Chocolate, Donkey, and Kick Buttoski, is delighted to have made such a positive impact on your week. We look forward to welcoming you back on a future occasion. Best wishes, Zeus Puertas, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Megan A wrote a review 26 Feb
1 contribution
Amazing resort, and the workers are incredible. We went with a group of 10 people and they went out of their way to ensure we had a good time. Chocolate, Donkey and Kiki made our time one to remember. And Fabio at the bar always serves the best drinks 10/10
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at PlayaBachata Spa Resort
Responded yesterday
Dear Megan, Thank you for sharing your opinion of your stay with us. It's delightful to hear that our team members, including Chocolate, Donkey, and Kiki, left a lasting impression with their exceptional service. We're also thrilled that Fabio's expertise at the bar contributed to your enjoyment, providing top-notch beverages for you and your group. We look forward to welcoming you back to our hotel in the future. Kind regards, Zeus Puertas, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Taylor B wrote a review 26 Feb
Summerside, Canada1 contribution
Group of 10! Resort is great and super laid back! We had a great time, but it all doesn’t come close to how great the staff are! Chocolate, Donkey, Kick Buttkowski, Fabio, Mieky make these trips 100 times more fun! Super energetic and love to have a good time! Cannot wait to be back!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at PlayaBachata Spa Resort
Responded yesterday
Dear Taylor, Thank you for this positive review. We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members. We are also glad that our location was ideal for your requirements. We look forward to welcoming you back on future occasions. Best wishes, Zeus Puertas, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zac M wrote a review 26 Feb
1 contribution
Was real good time, they have a lot of things to do and all day every time there is activities going on! Beach is real nice, pool is great and the workers a very nice! Chocolate for president! So much food to choose from too, buffet open snack bar open overall a group of 10 of us had a blast!
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at PlayaBachata Spa Resort
Responded yesterday
Dear Guest, Thank you for sharing the review of your stay. We're thrilled to hear that you enjoyed the variety of activities and entertainment available throughout your stay, reflecting our team's dedication to providing a vibrant atmosphere. It's wonderful to know that our beautiful beach and pool areas contributed to your group's enjoyment. Your compliments to our staff, especially Chocolate, are greatly appreciated and underscore the warm hospitality we strive to offer every guest. We're also delighted that the extensive food selection at our buffet and snack bar met your group's diverse tastes and preferences. We look forward to welcoming you back on a future occasion. Best wishes, Zeus Puertas, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ktremere wrote a review 26 Feb
Cornwall, Canada1 contribution
Our time has been amazing at this resort. There was lots of things to do. Chocolate, Donkey & kiki kept us entertained everyday and we love Fabio at the bar. There was always something to eat and drinks were always cold. Rooms were comfy and kept cold with ac as well and just a short walk to everything!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at PlayaBachata Spa Resort
Responded yesterday
Dear Emere, Thank you for taking the time to let us know your opinion of your recent stay. We're thrilled to hear you enjoyed the variety of activities available and felt entertained throughout your stay. It's wonderful to know that our team, including Chocolate, Donkey, and Kiki, made a lasting impression with their energy and enthusiasm. Our bartending staff, especially Fabio, is delighted to receive your compliments on their service. We also appreciate your positive remarks on the comfort of our rooms and the convenience of their location in proximity to resort amenities. We look forward to seeing you again on your next stay. Best wishes, Zeus Puertas, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacob P wrote a review 26 Feb
1 contribution
We went with a group of 10 people! Ranging from 25-35 we all had an amazing time!! What made it the best was the entertainment crew! If you meet chocolate, donkey, Kiki you’re bound to have a great time!!! They take the time to know you! See Fabio at the bar he’s amazing!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Hotel- cmanager, Owner at PlayaBachata Spa Resort
Responded yesterday
Dear Jacobpo, Thank you for this great review. It's delightful to hear that your group had an amazing time and that our entertainment team, especially Chocolate, Donkey, and Kiki, made your stay memorable. We're thrilled to learn that Fabio at the bar provided exceptional service, contributing to the 100% satisfaction in value and location you've mentioned. We hope to welcome you back soon. Best wishes, Zeus Puertas, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 425 - RM 1,264 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
ClubHotel Riu Merengue
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
998
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PLAYABACHATA SPA RESORT: UPDATED 2024 Reviews, Price Comparison and 2,198 Photos (Puerto Plata, Dominican Republic) - Tripadvisor

Frequently Asked Questions about PlayaBachata Spa Resort
Which popular attractions are close to PlayaBachata Spa Resort?
Nearby attractions include Diamonds International Dominican Republic (0.7 km), Taino Bay Puerto Plata (7.8 km), and Ocean World Adventure Park, Puerto Plata (3.9 km).
What are some of the property amenities at PlayaBachata Spa Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at PlayaBachata Spa Resort?
Top room amenities include a minibar, air conditioning, and a view of the mountains.
What food & drink options are available at PlayaBachata Spa Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at PlayaBachata Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to PlayaBachata Spa Resort?
Conveniently located restaurants include Le Papillon, Charros CaribeMex, and Los Tres Cocos.
Are there opportunities to exercise at PlayaBachata Spa Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does PlayaBachata Spa Resort have airport transportation?
Yes, PlayaBachata Spa Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at PlayaBachata Spa Resort?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to PlayaBachata Spa Resort?
Many travellers enjoy visiting Fortaleza San Felipe (8.8 km), Casa Museo General Gregorio Luperón (8.8 km), and Logia Masónica Restauracion No. 11 (8.8 km).
Does PlayaBachata Spa Resort have any great views?
Yes, guests often enjoy the ocean view available here.