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Puerto Plata Village Resort

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Puerto Plata Village Resort
Puerto Plata Village Resort
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575 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Miami Beach, Florida
1 review
Reviewed 2 weeks ago

I personally had to kill 13 giant sized roaches when I decided to move the bed looking for something I dropped! All the time while my girlfriend was screaming and standing on the coffee table. But I knew something was up when we first got to the hotel. Tons and tons of local dominicon kids running around the lobby. And... More 

Helpful?
Thank glennangel50
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

I booked 2 Bedroom Master Suits 10/22 to 10/29. I have been to the DR with my timeshare 4 times and stayed at the Village Caribe and always had a great time. I was unaware that it was closed and was told they were putting us up at the Puerto Plata Village This time I brought my fiancé and another... More 

Helpful?
1 Thank diluvsdogs

Travellers are raving about these Puerto Plata hotels

Chichester, United Kingdom
Level Contributor
193 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 25 October 2016

Me and my girlfriend stayed here for two weeks and it was very nice the staff were lovely the food was OK the pancakes in the morning are good! the grounds are very nice! the hotel has its own beach club which is nice and serves food and drinks most of the day! this place is good if your on... More 

Helpful?
Thank reeceyb
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016

I usually make good choices with the resort i go to but this one was horrible. You couldn't do reservation for any restaurant because it was never open, the bicycle tour was to replace have in mind we were there for 1 week and they never fix it told us tomorrow and tomorrow also the room we stay the hot... More 

Helpful?
1 Thank brenda11221
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 October 2016 via mobile

Once u step in tje lobby. Everything was very dirty. And painted by amateurs. The room was horible. No hot water The airconditioner was not working properly and there a leak of water. The roof was full of mildew. The televesion was not working. The hotel has no more then 30 guest. The food was just BAD. after a fuest... More 

Helpful?
1 Thank Roland G
Arlington, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 October 2016

Was really slow, which was fine for us until the weekend. Was having a relaxing vacation until the locals showed up for the weekend, way too crowded. Was had to get food and too much cutting in line and just no manners. Was shocked on how the locals acted, traveled to DR plenty but this was nuts. After Sunday it... More 

Helpful?
1 Thank PrynneVicki
New York
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 September 2016 via mobile

The key is not to have such a high expectation when you come. This was fine for me as I usually stray away from all-inclusive mode anyway....pleasantly surprised to find very good food choices on the buffet during all meals, despite many unfavorable reviews. Indeed the property is older and reflects as such in some of the room layouts, but... More 

Helpful?
1 Thank a71602
toronto
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2016 via mobile

The service was great. At time of visit only buffet was open And not a la carte. Only 1 kid and 1 adult pool. Buffet service was good. Selections were average but chefs can help you with anything they can to make your stay comfortable. Rooms were cleaned on time daily . Beach is a 7 min walk , a... More 

Helpful?
Thank pappiToronto
Dominican Republic
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 September 2016 via mobile

I went to this resort last weekend with my friends to have fun and relax. The hotel is super clean and food is good but they don't have a lot of variety. We wanted to have fun but the night club in the resort was super boring I can't even say is a night club, we had to go out... More 

Helpful?
1 Thank Milka C
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 August 2016

I have never had a worst time at an all inclusive resort, but you get for what you pay for and we had no choice but to stay here when our flight was cancelled. There was no hot water to shower, they kept promising to fix it but they never did and in the three days we stayed there I... More 

Helpful?
1 Thank Julie K

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Free Internet
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Puerto Plata Village Resort

Address: Apartado 716, Playa Dorada Complex, Puerto Plata, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: RM353 - RM724 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Puerto Plata Village Resort 3*
Number of rooms: 385
Reservation Options:
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Also Known As:
Puerto Plata Village Hotel Puerto Plata
Sun Village Resort & Spa
Hotel Style:
#26 Top resorts Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from Puerto Plata Village Resort staff and other travellers.
14 questions
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Questions? Get answers from Puerto Plata Village Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's a horrible hotel, Please Do not go to this hotel people.”
 of 5 bubbles diluvsdogs, 31 Oct 2016 | Read review
“low floor have no water pressure and hot water is lengthy”
 of 5 bubbles brenda11221, 21 Oct 2016 | Read review
“Cottages closest to the main lobby is best for easy access to pool, food and transport to beach”
 of 5 bubbles PrynneVicki, 5 Oct 2016 | Read review
“There are no good rooms”
 of 5 bubbles peardonc, 15 Mar 2016 | Read review
“The food was terrible and the hotel at night saturday was very boring, there is not nothing to do it!”
 of 5 bubbles sharolyns939, 5 Mar 2016 | Read review
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