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We decided to do 2 weeks all inclusive in the Dominican Republic, we got it at such an amazing price we doubt we’ll ever get such a good deal again.
We went with TUI and we haven’t got one complaint to make at all.
Clean, nicely appointed rooms. Buffet much better than average. Staff are excellent, especially Victor and Lucy at front desk. A little remote from town of Puerto Plata, but not expensive to cab it there.
Flight and transfer to the hotel were seamless. Check in was a bit chaotic, we arrived to the Bachata around noon. Rooms were not ready, so we had something to eat and waited. Porter took our bags to the room when it was ready, EzPz....More
Was hesitating booking, but we came home with absolutely no regrets. Amazing guests, beach, staff, the staff really made it!! Especially bartenders Julio and Fabio!! Thank you again for an amazing vacation. Clean rooms, beautiful scenery. If you are trying to choose between bachata or...More
The pros are that the room was clean, there is a mini bar in each room that is stocked every day, the grounds are well maintained and the staff is friendly.
Cons are that the nightly dining experiences are not great and neither is the...More
1 Thank Karen M
Response from RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu BachataResponded 5 days ago
Many thanks for sharing your experience with us. We appreciate the opportunity to respond.
We are committed to providing excellent quality of products and services to our guests. It is disappointing to learn that you left our hotel thinking otherwise. We appreciate our...More