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Portofino Guest House

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Portofino Guest House
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22 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Brussels, Belgium
Reviewed 15 October 2016

The real Dominican Republic experience you will find it here (not in a sanctuary for tourists) It is one of the best and popular hotel for Dominicans who would like to go to Peurto Plata. The new owners are friendly and helpfull when you need help with anything. The hotel has a nice pool, Rooms that are cleaned every day,...

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Thank JohnMarte
New Jersey
Reviewed 7 May 2016

The day I checked in I was told I would be able to make local calls to land lines(not cell phones). The next day when I ask to use the phone at the reception, the owner tells me I can't and to use my own cell phone. He tells me business policy has changed. Also, was told the shower had...

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Thank cbknya
Brooklyn.NY
Reviewed 19 March 2016 via mobile

The first day I arrived I wanted to take a shower but there was no water, but the problem was solved. I was told there would be hot water but the whole time I stayed there there was only cold water. The day I decided to leave I told the owner there was no water that morning and he asked...

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Thank haitiandre
North Las Vegas, Nevada
Reviewed 28 January 2016

I rent a room and went out to visit some friends,when I come back I find out I lost my room key,i told the security if he have a spare key,he say he have no key,so he call the owner,this guy came out his room with a gun in his hand saying if I lost my key I have to...

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1Thank Fernando S
San Francisco, California
Reviewed 30 November 2015

When I heard the way the Owner was yelling at a black lady that works for him, I was disgusted that in these modern times any human being should have to endure that kind of treatment. If for no other reason, this is enough to avoid this place. In addition the animals on premises cause a strong smell and noises...

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2Thank ricky c
Reviewed 6 May 2015

Very good service and assistance. Our waiter quickly saw us struggling with mobile devices to call the car rental and immediately made the call for us. We had yummy drinks of different varieties and a nice appetizer while waiting. Our fan belt had broken while leaving for Sosua, and we accidentally limped into this wonderful little treat! Lodging and a...

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1Thank CD A
France
Reviewed 28 April 2015 via mobile

The owner is an American Italian of unbelievable rudeness to his staff as well as clients. Whatever you may think of this very noisy place, my strongest memory is that I feel sorry for anybody working with this man. I told him that he was in the wrong business. Stay away so that he must sell the place. Everybody will...

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5Thank Ahmod
Tamarindo, Guanacaste, Costa Rica
Reviewed 19 April 2015

The place is owned by an awesome lady named Carmen from New York in the states, and she is so nice that she made me feel like this place was 'home' while I was here! She was so helpful with everything since I have limited Spanish, and there food at the Restaurant on site was totally great which made meals...

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1Thank Craig B
Reviewed 6 November 2014

I recently returned from a stay at the Portofino Hotel. I was pleasantly surprised by the greatly improved restaurant. The variety and superiority of their menu was outdone by the meal. The portions were great and the sea bass just melted in my mouth. I think that they are one of, if not the best restaurant in Puerto Plata. The...

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2Thank JimmyJoanne
Barrie, Ontario
Reviewed 4 January 2014

Just came back from 10 days at Portofino. (24/12-02/01). Hotel under new management. Although they say they always have water, it was off for pump repairs on and off throughout our 10 days there. Appreciated the hot water showers!! Very clean rooms. Bed was double size only. Not the most comfortable. Mattresses need updating. Property is very clean and safe....

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3Thank ngc911

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Amenities

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  • Restaurant

Additional Information about Portofino Guest House

Address: Calle Hermanas Mirabal # 12, Puerto Plata 57000, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Number of rooms: 18
Also Known As:
Portofino Guest House Hotel Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from Portofino Guest House staff and other travellers.
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Questions? Get answers from Portofino Guest House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to take a room far from the roosters (Gajina's)”
 of 5 bubbles JohnMarte, 14 Oct 2016 | Read review
“don't ever go to this place”
 of 5 bubbles U7990YPfernandos, 27 Jan 2016 | Read review
“Get a room away from the street noise if possible!”
 of 5 bubbles 515CraigB, 18 Apr 2015 | Read review
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