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The Royal Suites Turquesa by Palladium

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The Royal Suites Turquesa by Palladium
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6,014 Reviews from our TripAdvisor Community

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Showing 3,030: English reviews
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Boston, United Kingdom
Reviewed 2 days ago NEW

The Royal turquesa certainly lives up to it's reputation of 1st class accommodation at this hotel. our butler king kong top notch and always happy to engage in conversation about my country and especially the boston! Our butler was also outstanding (sorry, can't remember i think was ynaando) and the rooms were always spotless and the stocked bar and snacks..i...

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Helpful?
1Thank mikealfred2017
Sachenca N, Director de Relaciones con Clientes at The Royal Suites Turquesa by Palladium, responded to this review

Dear MikeAlfred2017, We appreciate your faithfulness in having selected us once again as your preferred destination and by the time you have devoted to share your nice feedback through TripAdvisor to travelers around the world. It pleased us greatly to accommodate you during the unique experience you lived in our premises and we are glad that you appreciated our delightful...

Atlanta, Georgia
Reviewed 2 days ago NEW

Had a great time at the Royal Suites. Our butler KING KONG was amazing. Nothing we could not ask him for. He set up our reservations, transportation and outings. Made sure our rooms were nice and cozy I strongly recommend that KING is requested upon your arrival. The restaurants were okay... The MEXICAN restaurant was awesome. Pool and pool side...

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Helpful?
Thank jeffreysamper
Sachenca N, Director de Relaciones con Clientes at The Royal Suites Turquesa by Palladium, responded to this review

Dear JeffreySamper, Thank you very much by taking some of your precious time to review your experience in our The Royal Suites Turquesa by palladium, your kind appreciation to our property and your constructive comments are very valuable to us. We are also glad that some of our staff went an extra mile in order to make you feel an...

Boston, Massachusetts
Reviewed 2 days ago NEW

We chose ROYAL palladium based upon the Trip Advisor ratings and through advice from friends and our travel agent. This resort is wonderful and above the nicest property we've been to and the people on staff are by far the sweetest most friendly people we have ever met. our butler king kong who ensured that everything went just right for...

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Helpful?
Thank robisonhilton
SFlorianF, Director de Relaciones con Clientes at The Royal Suites Turquesa by Palladium, responded to this review

Dear Robisonhilton, On behalf of the entire team of The Royal Suites Turquesa by Palladium, I would like to express my gratitude for having decided to express your comments to future visitors. We attach a great importance to your comments and they are taken with our maximum interest. We are delighted to learn that your expectations were met and that...

North Chicago, Illinois
Reviewed 2 days ago NEW

Our room was incredible with a magnificent view of the pool. We were upgraded to a superior room and I couldn't believe how big it was. The bar was equipped with every type of liquor you could drink and everyday it was refilled. Our butler was great and he made all our reservations for specific restaurants. We will be going...

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Helpful?
Thank vidalina2015
SFlorianF, Director de Relaciones con Clientes at The Royal Suites Turquesa by Palladium, responded to this review

Dear Vidalina2015, Thank you very much for sharing a positive review regarding The Royal Suites Turquesa by Palladium, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance done by our team. We hope to have the opportunity to offer you our services again in the...

Lincolnshire, United Kingdom
Reviewed 2 days ago NEW

I am currently staying at the royal suites by turquesa and certainly wish I hadn't paid the extra and just stayed in one of the 3 adjoining palladium hotels. With the exception of a couple of staff, Fernando Concierge and Michael at the swim up rooms bar, the customer service skills are non existant. In fact I would go as...

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Helpful?
Thank Annette B
SFlorianF, Director de Relaciones con Clientes at The Royal Suites Turquesa by Palladium, responded to this review

Dear Ms. Annette, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We are sorry that we have let you down on expectations; the details of your comments make us feel disheartened. We understand and respect your point of view regarding the behavior you have perceived from...

Douglas, Georgia, USA
Reviewed 2 days ago NEW

A group of 12 of us went to RST for 6 nights last week. Absolutely great stay and great service. We stayed in building 56 swim up rooms and five of the six were together with the last room being in 56 but around the corner. We had called to request them all together with no expectation that they could...

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Helpful?
2Thank mjzalord
SFlorianF, Director de Relaciones con Clientes at The Royal Suites Turquesa by Palladium, responded to this review

Dear Mjzalord, On behalf of the entire team of The Royal Suites Turquesa by Palladium, I would like to express my gratitude for having decided to express your comments to future visitors. We attach a great importance to your comments and they are taken with our maximum interest. We are delighted to learn that your expectations were met and our...

New York City, New York
Reviewed 2 days ago NEW

The food was great. A lot of varieties. The rooms had all the amenities. The maids kept everything clean. The butlers were super attentive. They do everything possible to make sure you're stay at the hotel is excellent. The beach is beautiful.

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Helpful?
Thank kendrickfamilia
SFlorianF, Director de Relaciones con Clientes at The Royal Suites Turquesa by Palladium, responded to this review

Dear KendrickFamilia, Thank you very much for sharing a positive review regarding The Royal Suites Turquesa by Palladium, it pleased us greatly that it has been a memorable one. I am also excited that you found the staff to be accommodating and helpful and that you felt this made of your stay a really pleasant experience. I have passed your...

Atlanta, Georgia
Reviewed 2 days ago NEW

I really enjoyed my time in this wonderful setting! Muy fantastico!!! The staff was extremely friendly and helpful. The room was very well furnished and relaxing. The view is absolutely wonderful. The room service was also very prompt and the food was hot. I also enjoyed all of the different options of the foods available on the property. The concierge...

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Helpful?
Thank ltmccray1
SFlorianF, Director de Relaciones con Clientes at The Royal Suites Turquesa by Palladium, responded to this review

Dear Ltmccray1, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium on Tripadvisor. We are so proud that our gastronomy offer, besides a wonderful weather and the excellent services provided by our staff, has surpassed all your expectations. Nowadays we understand that a genuine approach to our...

Atlanta, Georgia
Reviewed 2 days ago NEW

Great place to stay. Accommodating staff, beautiful resort and pretty good food. We really enjoyed our stay. The very best part is the people. They are very welcoming and attentive. Special thanks to Charli, Julio, Marvin, Abel, and Catalina, and the sweet waiters from both the Royal Gourmet and Steakhouse restaurants.

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Helpful?
Thank iyannas2017
SFlorianF, Director de Relaciones con Clientes at The Royal Suites Turquesa by Palladium, responded to this review

Dear Iyannas2017, First of all, thanks a lot for choosing The Royal Suites Turquesa by Palladium as your preferred destination, as well as, by the precious time you have taken to post your review. Your feedback is highly appreciated and we are so glad to learn that our staff has also been another encouragement to reach at all, your expectations...

Reviewed 3 days ago NEW

Great one day stay the hotel was was great. The services and food was impeccable. Ask for Carlie made us feel at home. He know where everything is at😊. The restaurants are a great great choice whatever you want to eat

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Helpful?
2Thank Henry H
Sachenca N, Director de Relaciones con Clientes at The Royal Suites Turquesa by Palladium, responded to this review

Dear Henry H, First of all, we would like to thank you for your preference in selecting our The Royal Suites Turquesa by Palladium for your vacation, as well as by letting us know about your recent experience. It is truly a pleasure for us to confirm that you enjoyed your stay with us and we have surpassed all your...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM970 - RM6,626 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#27 Casino Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#36 Top resorts Hotel in Punta Cana
#36 Luxury Hotel in Punta Cana
#36 On the Beach Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travellers.
727 questions
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to one of the other hotels”
annetteb505, 27 Apr 2017 | Read review
“Get the swim out rooms. Worth the money...”
mjzalord, 27 Apr 2017 | Read review
“The deluxe rooms are perfect for couples”
kendrickfamilia, 27 Apr 2017 | Read review
“like the masses say--swim up suites.”
uncledoey, 22 Apr 2017 | Read review
“some downstairs rooms has access to the swimming pool from the room straight away”
marcsento, 21 Apr 2017 | Read review
5 of 5