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The Royal Suites Turquesa by Palladium

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The Royal Suites Turquesa by Palladium
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6,004 Reviews from our TripAdvisor Community

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Showing 3,021: English reviews
Greenfield, Wisconsin
Reviewed 6 May 2016

I stayed here for 5 nights in April with two other adults. It was great! The room was absolutely beautiful and very clean! The water pressure in the shower was strong, and the healthy shampoos, conditioners and lotions that were complimentary were honestly wonderful! There were plenty of pools and chairs on the beach to select from. The food was...

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Helpful?
Thank KBZ443
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our The Royal Suites Turquesa by Palladium for your vacation, as well as for allowing us to know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of...

manville
Reviewed 5 May 2016

After spending a week here, I can honestly say I would never go back! First of all the so called butler you are supposed have all week long, we never saw once. The food was ok. Nothing great. This was our 10th time back to punta Cana , 1st time at this resort. The staff was rude especially in the...

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4Thank barbara h
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to thank you for your preference in The Royal Suites Turquesa by Palladium as the preferred option in Punta Cana as well as, by having taken some time to share your concerns. In Grand Palladium Resorts, we focus most of our efforts on all the opinions from our guests are points of...

UNITED KINGDOM
Reviewed 4 May 2016

After a break of roughly 8 years, we were excited to return to Punta Cana and booked Royal Suites Turquesa as a winter break, leaving our teenagers at home. Flight We booked premium seats with Thomsons and would highly recommend this. Service was excellent, and the crew were really friendly and helpful. Transfer We decided to book a private transfer...

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2Thank bugalug12
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We really appreciate any kind of feedback. In fact, we are proud of that our gastronomy offer, accommodation and excellent services provided by our staff have surpassed all your expectations. Nowadays we understand that a genuine...

Nova Scotia
Reviewed 4 May 2016

Upon arriving we were treated with cold towels, but other family members were not. When My room number was given, I knew immediately it was not the location I requested. We were in a Deluxe Royal Suite, which meant pool view. First room was 5834, the building I knew was the end of the resort and the most fartherest from...

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2Thank NStravelers
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, we would like to thank you foryour preference in selecting our The Royal Suites Turquesa by Palladium for your holiday, as well as by letting us know about your recent experience. We truly lament any inconveniences you may have experienced during your stay since our goal is to surpass all our guest's expectations. Please be...

Butler, Pennsylvania
Reviewed 3 May 2016

The people at the Royal Palladium resorts were amazing. They were friendly and very helpful. They got us whatever we needed from the Butler service, to the transportation and restaurants. Everything was amazing. The resort exceed our expectations. A special thanks to Carlos our butler and to Vicienta Rios our housekeeper. To the transportation people that drove us around in...

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Thank mdegreen01
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, thanks a lot by choosing The Royal Suites Turquesa by Palladium as your preferred destination, as well as, by the precious time you have taken to post your review. We take advantage of this marvelous opportunity to invite you once again to keep on discovering the tropical colors of the Caribbean in an exceptional luxurious...

Reviewed 3 May 2016

I stayed there with some friends (against my better judgement) about two months ago, and I was impressed with the level of por customer service and how little they care about customer satisfaction. We had issues here and there. At the lobby bar, we asked for a bottle of champagne to take to our room (the cheap champagne) where a...

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1Thank Fer P
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Fer, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We really appreciate any kind of feedback. We truly lament, not having been able to surpass your expectations with some of our service. Please accept our most sincere apologies by these unfortunate events. Rest assured that...

Reviewed 2 May 2016 via mobile

I am going to start by saying if you don't want to starve make a reservation for the Japanese steakhouse show dinner with your butler asap! The people who drive you from the airport will try to say there is a cancelation fee for not attending some presentation the next morning... Probably timeshare... You don't have to go.. Have your...

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2Thank Jessica J
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, we would like to thank you foryour preference in selecting our The Royal Suites Turquesa by Palladium for your holiday, as well as by letting us know about your recent experience. We truly lament any inconveniences you may have experienced during your stay since our goal is to surpass all our guest's expectations. Please be...

Halifax
Reviewed 2 May 2016

We just returned from our first visit to this resort, there are 4 sections and lots of room options. Having been to the Grand Palladium in the Mayan Riveria a few times it is difficult to avoid drawing comparisons. The Royal Suites Turquesa was adults only and was very lovely . The food in the Royal Suites section was very...

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1Thank Kathryn H
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Kathryn, First of all, I would like to thank you for your preference in selecting The Royal Suites Turquesa by Palladium, as your preferred destination as well as, by the time you’ve taken to let us know about your recent experience. We put our greatest interest and value in our guests' opinions to keep on improving the quality in...

Reviewed 1 May 2016 via mobile

Went between April 19-29th with thomsons. First time in punta Cana and loved it. We were in building 54 which was only few minutes walk to the beach. The room: this was gorgeous, had a just recently married banner outside the door which was nice. Had a small problems with the room, tv was working and the plug in the...

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Helpful?
Thank Robert M
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Robert, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We really appreciate any kind of feedback. In fact, we are proud of that our gastronomy offer, accommodation and excellent services provided by our staff have surpassed all your expectations. Nowadays we understand that a genuine...

Mebane, North Carolina
Reviewed 1 May 2016 via mobile

Building 55 is amazing, and the Royal Suites Turquesa staff treats you like royalty. The swim-ups are great, and you will make new friends!! Esther, our butler, has been absolutely wonderful and so friendly and helpful. I highly recommend the resort and all of its many amenities.

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Helpful?
Thank Matthew27302
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Matthew, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We really appreciate any kind of feedback. In fact, we are proud of that our excellent services provided by our staff have surpassed all your expectations, in special about Esther. Nowadays we understand that a genuine...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM976 - RM6,534 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#26 Casino Hotel in Punta Cana
#35 Top resorts Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#35 On the Beach Hotel in Punta Cana
#36 Luxury Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travellers.
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“like the masses say--swim up suites.”
uncledoey, 22 Apr 2017 | Read review
“some downstairs rooms has access to the swimming pool from the room straight away”
marcsento, 21 Apr 2017 | Read review
“Presidential Suite was great”
janelleandjamescash, 19 Apr 2017 | Read review
“Get a room close to beach if possible”
lunitz, 18 Apr 2017 | Read review
“Request a room meat the lobby”
alesiapnuttc, 16 Apr 2017 | Read review
5 of 5