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The Royal Suites Turquesa by Palladium

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5,414 Reviews from our TripAdvisor Community

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Showing 2,705: English reviews
Reviewed 5 October 2015

I am a natural cynic at heart but even by my standards, to use the word "royal" in the name of this hotel is ostentatious to say the least. The service and overall standard was far from imperial. Having vacationed in Mexico and going to the best 5* around, I think you come to expect a high standard when in...

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7Thank Robin F
Reviewed 5 October 2015 via mobile

My husband and I are currently on our honeymoon and staying in Room 5125 and could not have asked for a better time. Our room is amazing with a pool/part ocean view and jacuzzi on the balcony. The weather has been fantastic too! Most of all, we are surprised by how helpful and friendly the entire staff is. From the...

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2Thank Kristy H
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for such nice feedback. Your opinion is very important to us as it serves to measure the satisfaction of our in-house guests and keep continuously improving to fulfill your expectations. In Palladium Hotel Group, your total satisfaction is our main and most important purpose. We will be more than happy to receive you back...

Canada
Reviewed 5 October 2015 via mobile

I just don't undertand the high rating. The place is under contruction, the main lobby, the buffet, shops and a whole section of rooms is closed. A lottle bit noisy. So you are left with one "à la carte" restaurant open 3 times a day and one only for dinner on the "royal" side who is serving the same 4-5...

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3Thank Mel D
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for having chosen us as the place to spend your recent holidays as well as for sharing feedback after having stayed with us. We put our greatest interest and value in all of our guests’ experiences focusing our endeavor on certain details over quality of our services and facilities with the purpose of improving them in...

edmonton
Reviewed 2 October 2015

We returned to Punta Cana after 10 yrs when we went before it was at Bahia Principe. We went to the Grand Palladium in Jamaica so thought we would try it here. The grounds are beautiful and we are more pool people than beach so we enjoyed the many pools. The resort is huge and is 4 in one but...

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4Thank lioncoltfancanada
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to thank you for choosing The Royal Suites Turquesa by Palladium as the place to spend your recent holidays as well as, by the time you have dedicated to let us know about your concerns. We attach a great importance to your comments and they are always taken with our maximum interest....

Maryland
Reviewed 29 September 2015 via mobile

Our stay at the resort was everything we hoped it would be. There were plenty activities, the maid service was very nice. We will recommend this resort to our family and friends the one change I would have is that the breakfast bar be more presentable who should be served hot and other than that we enjoyed every dinner every...

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Thank Abram W
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We appreciate your kindness in dedicating your valuable time to reviewing your anniversary trip experience with us. We strive with devotion to offer to our guests delightful memories back home. Thank you for selecting The Royal Suites Turquesa by Palladium for such special occasion. We do hope to be your home for a next trip to Punta Cana....

Montreal, Canada
Reviewed 25 September 2015

Totally not worth it. Other sections/lobby were much better overall. Hotel Employees Out of maybe 50 people we saw, there was like 4 people nice to us. We pretty much tipped everyone, hoping them to become nicer. It didn't help. Room Cleanliness The room was not dirty but poorly cleaned. Toilet and the bath weren't perfectly cleaned. Windows are cleaned...

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7Thank benster21
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for having taken the time to write your comments. These communications from our patrons only serve to make our accommodations and our service better. We truly lament that in your case the experience was different from hundreds of satisfied guests. We do not accept any unfair treatment; all of our guests deserve to be attended with...

Oklahoma City, Oklahoma
Reviewed 25 September 2015

Very large resort - went in Sept. 2015 - resort is under construction. From the looks of it, a lot of updates are needed so it may be under construction for a while. Before we booked this resort - we read all the reviews. Here is what you need to know........... MEN - bring pants, all dinning requires long pants...

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5Thank Didi0033
Reviewed 25 September 2015 via mobile

The Butler Providence very efficient and always available to provide superior service. Hotel amenities are amazing. You have enough pools and eatery for weeks..increible servicio me encanto Y SEGUIREMOS volviendo

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Thank Billy C
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for taking the time to share feedback from your recent stay. Hope to have the privilege of welcoming you back to The Royal Suites Turquesa by Palladium soon. Yours in hospitality, L. Tajes Resident Manager

Reviewed 24 September 2015 via mobile

Beautiful location with plenty of beach and pool lounge space. Loved the beds in the pool by the ocean. This is our second trip to Punta Cana palladium group but first at Royal Suites. Definitely better if you're traveling without children. Warning though there is a LOT of construction being completed at the 4 part complex. There was one section...

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4Thank Asgh2010
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for taking some of your valuable time to share your impressions about your vacations at The Royal Suites Turquesa. The communications from our guests only serve to make our accommodations and our service better. Because Palladium Hotel Group is aware about the importance of investing in keeping the place up to date, one of our hotels,...

Reviewed 24 September 2015

It was a great hotel with friendly staff, the view was awesome by the hotel. We had lot of trips with the hotel and all of these were organized and beautiful. We are sure it was not the last holiday in this hotel, looking forward the next time to spend here.

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Thank Balázs T
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We were delighted in having hosted your honeymoon. Thank you for choosing us for such special occasion. Also we would like to express our gratitude for pointing out our staff was able to make this vacation unforgettable. Hope to have you back for many years! With our very best regards, L. Tajes Resident Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM1,255 - RM2,576 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#11 Casino Hotel in Punta Cana
#14 Top resorts Hotel in Punta Cana
#16 On the Beach Hotel in Punta Cana
#17 Luxury Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travellers.
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms a re amazing and some of them have direct access to the pool”
 of 5 bubbles tut0v, 23 Jan 2017 | Read review
“Go for the swim up rooms...literally you can walk out of your back door into the pool! There are people walking around to take drink orders.”
  • Included toiletries
  • Right outside of our swim up suite...step out of your back doors into the pool!
 of 5 bubbles Tiffyrd, 22 Jan 2017 | Read review
“Swim up suites in the summer, pool rooms in the winter. The swim up pool is shaded most of the day so it gets cool in the winter.”
 of 5 bubbles Blondebebe, 22 Jan 2017 | Read review
“building 55 was great on the sunny side”
 of 5 bubbles bryanbA4136IM, 17 Jan 2017 | Read review
“Swim up is the best if you can get one”
 of 5 bubbles 8858, 16 Jan 2017 | Read review
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