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The Royal Suites Turquesa by Palladium

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5,401 Reviews from our TripAdvisor Community

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Showing 2,697: English reviews
Reviewed 4 September 2015

Over all great trip. My family of 4 had a week full of fun. If traveling from the states, understand the food will taste different. We had dinner at the japenese hibachi restaurant and the steakhouse. They were both very good. Our room was very comfortable with 24hr butler. Don't be alarmed if you power just goes out. That means...

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Helpful?
Thank Tlikestravel
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, It is gratifying to know that we could offer you a good holiday and we will like to thank you for the time you took to post your review on Tripadvisor. In relation to the pools, they must be closed to be subject to daily maintenance process where deep cleaning products are added. We thank again for your...

Boxford, Massachusetts
Reviewed 1 September 2015

Great landscaping thats about it. All inclusive...... includes buffet meals that leave you wondering where they get the meat or what kind of meat is it? They can't figure out that to appeal to Americans, the help needs to speak better english, or some english.. we like orange juice in the morning,,, we like our coffee..... we like our milk...

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Helpful?
3Thank Peter H
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, With respect to our reviewers I would like to respond by putting things in perspective a little. As this is a very public and influential forum we feel like this review is quite biased since the majority of our guest’s reviews are genuine and very positive and the reading of your comments make us wonder if you really...

Quebec City, Canada
Reviewed 31 August 2015

We were supposed to be in the Palace and Surprise!!! They put us in the Royal Suites Turquesa. JUst one word »»»»» PARADISE for the room, services, beach and food. Highly recommand and would like to return!!!! Sonya and Martin

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Helpful?
Thank Sonya B
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Delighted to hear about your wonderful experience. Thank you for having chosen The Royal Suites Turquesa for this special and unique occasion, your Honeymoon. We hope to see you next year to celebrate your anniversary. Receive warmest regards. L. Tajes Resident Manager

On
Reviewed 30 August 2015

Since we prefer a late afternoon flight our room was ready ( I don't really get why people that arrive before check in the a) complain thei room is not ready and b) sit in the lobby until it is, change and go to the pool). Room was awesome! Building 50 beach end, 3 rd floor so the view was...

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Helpful?
8Thank sukie63on
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for being part of our family and for taking some of your precious time to reviewing your last stay at our The Royal Suites Turquesa by Palladium aiming to share your perspective with thousands of future visitors. Nowadays the online community is very important, so we appreciate any kind of feedback. We do believe that each...

Reviewed 30 August 2015 via mobile

Me and my husband have just returned from 10 days here and I wanted to leave a review to clear up some of the issues I see people keep mentioning. Infact before we went I was terrified from the reviews that I'd booked somewhere horrible for our honeymoon, but literally everything that other people have mentioned as bad for them...

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Helpful?
12Thank 4KLS
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you much for taking the time to review your stay at our The Royal Suites Turquesa by Palladium. You graciously and enthusiastically touched on so many details here. Our business is about thousands of interactions and details daily. We try so hard to get them all right. When we do, it's so nice to be so wonderfully...

Queens, New York, United States
Reviewed 27 August 2015 via mobile

Such bittersweet memories with this place. I have so much to say regarding this place. I'm not sure where to begin... CONS: *Our first day was awful. I thought we would be welcomed with warm smiles but this wasn't the case. Most of the staff here look like they dreaded being here. It made me feel very uncomfortable and uneasy....

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Helpful?
1Thank Jenn Y
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, thank you for your preference in selecting The Royal Suites Turquesa By Palladium as well as for the time you took to post your review after having stayed with us. We are aware that the honeymoon is a special and unique occasion one in a lifetime; therefore we truly regret to hear that we were...

Charleston, South Carolina
Reviewed 26 August 2015

First of all, let me clear up some items that seem to be totally wrong about this hotel. 1) It is not 5 star 2) People seem to review it when they didn't actually stay at this part of the resort. The Royal Suites are 1 of 4 properties at the Grand Palladium resort. The RS is the most expensive...

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Helpful?
10Thank Kreig B
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for having chosen The Royal Suites Turquesa by Palladium as your destination in Punta Cana and for the time you took to share your experience since we consider each guest's point of view as a great opportunity to keep on improving our services and facilities. We regret that our gastronomical proposal did not reached your expectations...

swansea
Reviewed 25 August 2015

Stayed for two weeks in July at the Royal Suites. We were in the the reception block, & the room was really spacious with tasteful decor, big flat screen tv, coffee maker etc with a partial view of pool/beach. The beach was ok, usual towel problem which was magnified by the unlimited towel option for royal guests, which meant that...

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Helpful?
2Thank scruffyjack
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for reviewing your visit to our hotel. Your opinion is very important to us as it serves to measure the satisfaction of our in-house guests and keep continuously improving to fulfill your expectations. In Palladium Hotel Group, your total satisfaction is our main and most important purpose. We hope you'll return soon and often....

Hertfordshire, United Kingdom
Reviewed 23 August 2015

We arrived at the Palladium Punta Cana, to find that we had been upgraded to the Royal Suites, what a great start to our honeymoon. We were driven to our accommodation and were met with a 'Just married' banner across the door and a bottle of champagne. We entered the room, and were amazed with how big it was and...

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Helpful?
1Thank Hollie H
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for taking some of your valuable time to review your recent stay at our The Royal Suites Turquesa. We really appreciate any kind of feedback, so we are proud to hear bout your satisfaction with our overall services and facilities. Nowadays we understand that a genuine approach to our guests in house could be decisive to...

Pensacola, Florida
Reviewed 22 August 2015

It's a beautiful resort. The staff were very hospitable. The food, for the most part, was excellent. HOWEVER, after an evening of what we THOUGHT was fine dining, we ended up with EXTREME diarrhea, which lasted for a few days. We stayed in our room far more than we would have liked to do so due to the diarrhea; we...

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8Thank michellemN2229ZC
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Firstly, we would like to thank you for having chosen us as the place to spend such especial and unique occasion, your honeymoon. We also appreciate that you highlight the excellent attentions delivered by our staff. On the other hand, we are truly concerned about your comments related to your health status while on site and we hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM1,279 - RM2,603 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#11 Casino Hotel in Punta Cana
#13 Top resorts Hotel in Punta Cana
#15 On the Beach Hotel in Punta Cana
#16 Luxury Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travellers.
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“building 55 was great on the sunny side”
 of 5 bubbles bryanbA4136IM, 17 Jan 2017 | Read review
“Swim up is the best if you can get one”
 of 5 bubbles 8858, 16 Jan 2017 | Read review
“Stayed in Building 54. Although far from most amenities, always a shuttle service available from the room.”
 of 5 bubbles tinydinoarms, 14 Jan 2017 | Read review
“3rd floor had a good view of ocean”
 of 5 bubbles devico9, 13 Jan 2017 | Read review
“Go to a different resort”
 of 5 bubbles LoveSantaCruz, 10 Jan 2017 | Read review
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