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The Royal Suites Turquesa by Palladium

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5,197 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Suites Turquesa by Palladium
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Showing 2,604: English reviews
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 June 2015 via mobile

The service was great. We danced everyday, all day! The food was good, especially the Hibachi restaurant (try it. Trust me). The service was good but the woman were rude. Especially the receptionist. Horrible attitude and customer service skills. All in all it was a great experience and we enjoyed our time. The woman just need to check their attitudes.

Helpful?
5 Thank Jackiee12345
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for choosing The Royal Suites Turquesa for your recent Bachelorette Party as well as for having written your comments after having stayed with us. Our objective is not only to fulfill, but also surpass our guests’ expectations; therefore we put our greatest interest into your opinion. We understand that there is always room for improvement and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2015 via mobile

We had such an amazing time in this resort! The workers were extremely nice and welcoming and the actual resort was beautiful. So many amenities and easy access to everything. Dinner at the hibachi restaurant was delicious, make sure to try it out. Will definitely recommend this place to my friends.

Helpful?
1 Thank Dpadron7
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Delighted to hear about your wonderful experience. Thank you for having chosen us as the place to spend such special occasion. We hope to see you again soon! With our best regards. L. Tajes Resident Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2015 via mobile

We had an amazing stay here at the royal suites turquesa! The rooms and service were great! The pool and ocean were great as well! Can't wait to visit again soon! The food and drinks were all inclusive and were absolutely delicious! If we had to do it all over again we would choose to stay at this same exact... More 

Helpful?
1 Thank Jengonz
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We are glad to read about the excellent service and attentions delivered by staff and would like to thank your kindness in sharing with the Tripadvisor community. Delighted that your first experience at our property has left the best impression on you and I am pretty sure that we will have the pleasure of having you for many... More 

Maywood, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2015

Yeaaaaahhhh this was a wonderful trip. The resort was beautiful, service awesome, food was great. Great variety of choices. Beach was amazing. Staff very friendly always with s smile. Henry is the best butler. Great experience. This was a family trip and we are looking forward to returning. Greatly recommend anyone that can this is a place to visit. Thanks... More 

Helpful?
1 Thank Cookie4091
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We are more than excited of having gone beyond your expectations to offer you an outstanding family vacation experience at our The Royal Suites Turquesa. Also we would like to take this opportunity to extend our gratitude for your kindness in having shared your impressions with future travelers to our destination. We hope to be your home for... More 

South Plainfield, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 June 2015

Loved the resort. good food excellent service especially our butler King Kong. The grilled pineapple at the Brazilian restaurant was to die for. door to door shuttle service. King Kong made us laugh and gave us great tips. The lobby at the Royal suites always good service and great snacks throughout the day. One suggestion...leave beach towels in the room... More 

Helpful?
2 Thank PMikell
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Delighted to read such valuable comments. Thank you for posting your review on Tripadvisor aiming to sharing your experience with thousands of future visitors. We hope to have you back for many years at this your home in Punta Cana. Yours in hospitality, L. Tajes Resident Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2015 via mobile

The hotel is beautiful. The service was high, people here are friendly, butlers are nice and always smiling.Specially Inando King Kong, and Jonase, we thank them for all the service they give us. The beach is great and the pool clean. The food at the restaurant is very good, specifically Royal Gourmet and Le Chantelle. The room are big and... More 

Helpful?
1 Thank Princess H
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for reviewing your visit to our hotel. Your opinion is very important to us as it serves to measure the satisfaction of our in-house guests and keep continuously improving to fulfill your expectations. In Palladium Hotel Group, your total satisfaction is our main and most important purpose. We hope you'll return soon and often.... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2015 via mobile

Have been to Punta Cana many times. This is rated our number one place to stay. Great for couples; peaceful and private in the adults only. Staff are the greatest. Request Julio as butler as he is fantastic. Always happy and above all very helpful. Ransey at the beach was always on top of our needs. The restaurant staff at... More 

Helpful?
3 Thank SharonJohnston0
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We would like to thank you for taking the time in write your nice comments. We are delighted to learn that you enjoyed the services and facilities of the hotel since our objective is to exceed our guest´s expectations with our services and facilities. I will forward your words of appreciation to all the hotel staff since this... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 June 2015 via mobile

I am on vacation with my family and we are having a fantastic vacation. We highly reommend Le Chanterelle for dinner, it was delicious! Entertainment poolside is the best ever, it does not get better than YNando "the King" our Butler to make your stay enjoyable and FUN!! His mambo dancing is GREAT!!! You cant just sit and watch uou... More 

Helpful?
2 Thank Boykinft
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We are so thankful by your valuable feedback after your wonderful experience on this trip to The Royal Suites Turquesa by Palladium. The online opinions and an approaching to our privileged guests while on site are of the greatest assistance to us since we consider it as a unique opportunity to keep on improving in certain aspects of... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 June 2015 via mobile

My vacation to the Royal Suites was an unforgettable experience. The staff was very kind, welcoming, and never without a smile. The butlers are always available for assistance, accommodating to book dinner reservations, and provide recommendations for activities and night life festivities. If your butlers are Oscar or Henry you will be in great hands! I will definitely book a... More 

Helpful?
4 Thank Sharleen R
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for sharing your kind feedback through TripAdvisor to travelers around the world. It pleased us greatly to host you in our The Royal Suites Turquesa and we are also glad to learn that you have experienced a relaxing stay due to the excellent services provided our attentive staff. We invite you once again to... More 

London, United Kingdom
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 8 June 2015

I was tempted to put 4 stars to this review because of some things that had happened during my staying due to a couple of people in the staff but actually I realise i cannot, it is anyway one of the best most beautiful hotels where I have been so far and price wasn't excessive. The ground of the hotel... More 

Helpful?
4 Thank Raiday
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We really appreciate any kind of feedback. In fact, we are so proud that our facilities and accommodations have surpassed your expectations. Nowadays we understand that a genuine approach to our guests in house could be... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM1,202 - RM2,774 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#11 Casino Hotel in Punta Cana
#14 Top resorts Hotel in Punta Cana
#16 On the Beach Hotel in Punta Cana
#17 Luxury Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travellers.
492 questions
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 3rd floor and it wasn't noisy at all, was nice too because if it rained we could hear it , which was a nice plus!”
 of 5 bubbles pamgV6074QQ, 30 Nov 2016 | Read review
“Ask for non smoking room”
 of 5 bubbles 524sharas, 29 Nov 2016 | Read review
“Ask for end unit with swim up quiet and nice view!”
 of 5 bubbles Money4Nothing783, 27 Nov 2016 | Read review
“Really think about what you want in your vacation”
 of 5 bubbles caitlins595, 26 Nov 2016 | Read review
“We paid extra for swim up pool. It was well worth it and a great time!”
 of 5 bubbles , 26 Nov 2016 | Read review
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