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The Royal Suites Turquesa by Palladium

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5,417 Reviews from our TripAdvisor Community

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Showing 2,708: English reviews
Pensacola, Florida
Reviewed 22 August 2015

It's a beautiful resort. The staff were very hospitable. The food, for the most part, was excellent. HOWEVER, after an evening of what we THOUGHT was fine dining, we ended up with EXTREME diarrhea, which lasted for a few days. We stayed in our room far more than we would have liked to do so due to the diarrhea; we...

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Helpful?
8Thank michellemN2229ZC
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Firstly, we would like to thank you for having chosen us as the place to spend such especial and unique occasion, your honeymoon. We also appreciate that you highlight the excellent attentions delivered by our staff. On the other hand, we are truly concerned about your comments related to your health status while on site and we hope...

North East England, United Kingdom
Reviewed 20 August 2015

The royal suites is the better hotel out of the 4 on site with in the grand palladium. Although when you look at the website some photos can be misleading as i noticed that certain photos say they represent the palladium when intact they are from the royal suites. Received a free upgrade to the royal suites and I would...

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1Thank kirkland85
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for choosing Grand Palladium as well as for write your comments. We are very interested in receiving feedback from our customers. Is good to hear that the upgrade to The Royal Suites Turquesa improved your stay although we could not reach your expectations with our overall services. We respect your point of view and understand there...

Ottawa, Canada
Reviewed 20 August 2015

My wife and i have bin going to the palladium complex 5 times twice in the palace once in the Punta Cana an twice at the royal Turquesa returning to try the new and improved Bavaro imperial jan.13 2016 can't wait food is very good no mater where you eat in the complex stay at one play at2or3 depending where...

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Helpful?
2Thank jennifer and jo... A
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, It is never too late to receive your comments! Thank you for being so kind in sharing your great experience with thousands of travelers to our destination aiming to let them aware about our excellent facilities and staff warmness. We are expecting your next visit and please feel free to contact us for any assistance you may need....

Morgantown, West Virginia
Reviewed 18 August 2015

We've been to several different all inclusive resorts in the Caribbean and this one just seemed average. I might be being picky. Don't get me wrong we did have a good time. It's just that nothing really stood out to us. If this was our first stay at an all inclusive I might've given it 4 stars, but compared to...

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Helpful?
1Thank Terri K
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for taking some of your valuable time to review your stay at our The Royal Suites Turquesa. We really appreciate any kind of feedback. Glad to hear that you enjoyed from your Swim Up room and our gastronomy. On the other hand I very much regret the situation related with the beach. Unfurtunatley it is an...

St. Catharines, Canada
Reviewed 17 August 2015

We booked a surprise trip for my mother's 70th birthday. We traveled with 15 people - family and friends. We knew the best place to go. We have been to the Royal Suites Turquesa many times and they always make us happy. The people are friendly and helpful - sometimes they are on " Dominican time" but be patient ....

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3Thank Tracy G
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We would like to thank you for taking the time in write such nice comments. We are delighted to learn that once more you enjoyed from our services and facilities. I will forward your words of appreciation to all the hotel staff since this is the best reward for why we strive for. Thank’s again for your preference....

Columbus, Ohio
Reviewed 17 August 2015

The best part about this resort is the people. The staff were awesome at every turn. Very friendly and willing to assist in any way. We particularly liked Payano and Carmen at the lunch buffet at the Palace pool, Rosa for breakfast in Torres and Juan Carlos in the Royal Gourmet for breakfast and the French restaurant for dinner. We...

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Helpful?
1Thank 4VFamilyVacationGuy
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We really appreciate any kind of feedback. In fact, we are proud of that we could offer you a pleasant stay. Nowadays we understand that a genuine approach to our guests in house could be decisive...

Durham, United Kingdom
Reviewed 17 August 2015

I have so much to say about this hotel, and I have put sub-headings, so you can skip to the relevant bits. I hope this help you on your holiday. I've put everything in here which we wished we knew before we booked. Check in When we arrived at this hotel for our honeymoon we were very excited. On arrival...

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Helpful?
2Thank Fair_Metcalfe
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First and foremost, thank you for your preference in selecting The Royal Suites Turquesa by Palladium. We are aware that the honeymoon is a special and unique occasion one in a lifetime; therefore we truly regret to hear that we were not able to fulfill your expectations. Please accept our sincerest apology for any inconvenience you may have...

Crescent City, Florida
Reviewed 16 August 2015

Sorry for the delay in writing the review, since we got back on 8/3. Book your airport shuttle through Dominican Plus on the palladiumaddicts.net website for a discount, then you can get a private shuttle for almost the same price as one that stops at every hotel. Overall, the trip was amazing, and due mostly to the hotel stay. The...

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Helpful?
Thank Sorina724
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for having chosen The Royal Suites Turquesa by Palladium. Our objective is not only to fulfill, but also surpass our guests’ expectations. Therefore, we put our greatest interest into your opinion since we understand that there is always room for improvement and our guests’ experiences play the key role in this continuous process, which leads us...

Lexington, North Carolina
Reviewed 16 August 2015 via mobile

We booked Grand Palladium Bavaro Beach Resort via vacation express. Upon arrival, we were offered a free upgrade to Royal Suites for both rooms. With Royal, room service is complimentary and dinner reservations can be made at a la carte restaurants. Also pool/beach towels are unlimited, no card to keep up with for exchange. Butler services include reservations, transportation, room...

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3Thank HarmonS
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We greatly appreciate the time you took to reviewing your recent stay at our The Royal Suites Turquesa. We are delighted to know that the upgrade made the difference on your vacation. Thank you for your constructive observations. We are aware that only by listen carefully to the opinion of our guests we can detect rooms from improvement....

Reviewed 16 August 2015

This place is beautiful and is very well kept. That's about the best thing I can say for it. We stayed here for six days for a friend's destination wedding. The problems started as soon as we checked in. Our rooms weren't ready upon our arrival. When they were ready, we got a key that didn't work to our room....

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Helpful?
Thank Michael M
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We would like to thank you for bringing to our attention the comments about your stay in our hotel, and for mentioning the good aspects you find worth to mention such as the beautiful of our resort premises. We take very seriously our guest’s comments and we are quite concerned with the situation related with the loss you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM1,255 - RM2,576 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#11 Casino Hotel in Punta Cana
#14 Top resorts Hotel in Punta Cana
#16 On the Beach Hotel in Punta Cana
#17 Luxury Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travellers.
574 questions
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim up suite is lovely!”
 of 5 bubbles 316shannonc, 23 Jan 2017 | Read review
“close to beach.”
 of 5 bubbles orestp2016, 23 Jan 2017 | Read review
“All the rooms a re amazing and some of them have direct access to the pool”
 of 5 bubbles tut0v, 23 Jan 2017 | Read review
“Go for the swim up rooms...literally you can walk out of your back door into the pool! There are people walking around to take drink orders.”
  • Included toiletries
  • Right outside of our swim up suite...step out of your back doors into the pool!
 of 5 bubbles Tiffyrd, 22 Jan 2017 | Read review
“Swim up suites in the summer, pool rooms in the winter. The swim up pool is shaded most of the day so it gets cool in the winter.”
 of 5 bubbles Blondebebe, 22 Jan 2017 | Read review
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