We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Royal Suites Turquesa by Palladium

Show Prices
Certificate of Excellence
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
The Royal Suites Turquesa by Palladium
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

5,197 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Royal Suites Turquesa by Palladium
See the most recent reviews
Showing 2,604: English reviews
Preston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 May 2015

Very disappointing experience. This is the first Tripadvisor review I have written but I feel compelled to write after my wife and I's experience at The Royal Suites. It will be a long one so please bare with me. I am not writing this review to purely slate the hotel, I am writing it to be constructive and to hopefully... More 

Helpful?
19 Thank KP8912
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Please bear in mind that your exposure helps future travelers to select their suitable place to experience an amazing stay, realizing about the quality and reality of certain services or facilities. We appreciate any comments regarding a lived experience in our destinations shared through Tripadvisor one of the most known online forums over the world. It is always... More 

1 review
Reviewed 17 May 2015 via mobile

Abel Ramierz was extremely helpful, kind, and attentive. He made our stay wonderful. He helped with dinner reservations, tours, and transportation. He even helped finance d cold medication for my sister we she became ill. He also taught me Spanish.

Helpful?
Thank Lolorag
Sydney, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 May 2015 via mobile

We are here ! It is our 3rd time to this resort! Day 1 of 10 days☀️🌴 It was the best transition from airplane to hotel!!! We have an amazing room!!! Excellent check in! It is my 40 th birthday and so far it is AMAZING! Thank you royal suites staff! Antonio @ The Royal Suites made sure that our... More 

Helpful?
2 Thank Jennanddonnie
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for honoring us with your third visit to our The Royal Suites Turquesa by Palladium. We also like to extend our gratitude for sharing your experience on this trip and let aware to future travelers to our destination about our excellent services. We hope to have you back for many years. L. Tajes Resident Manager More 

New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 May 2015

We visited the Royal Suites Turquesa by Palladium (adult only) in Punta Cana from May 4 - May 12, 2015 (our wedding anniversary and birthdays are during this time). This was our third time to this hotel and it was fabulous. We always stay in the swim up suites and the experience is pure joy. The rooms are always clean... More 

Helpful?
2 Thank pattyanne6
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guests, On behalf of the family of The Royal Suites Turquesa I would like to thank you for your preference to select us as your preferred destination in the Caribbean and for letting us know you have had another amazing experience… Thank you for posting your review on Tripadvisor aiming to sharing your perspective with thousands of future visitors.... More 

1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 May 2015 via mobile

I've been running back and forth to the bathroom for about 10 hours now, due to the quality of the food here. I never get sick but eating here has made me sick to my stomach, feeling weak, nauceous, and unable to enjoy the day. I highly doubt that who ever is in charge of the food would ever eat... More 

Helpful?
8 Thank Miranda_leigh3
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We appreciate your comments regarding your recent stay at The Royal Suites Turquesa by Palladium through Tripadvisor. We are seriously committed to the achievement of our guests’ satisfaction, thus your opinion is of the utmost importance to us. In In reference to your dissatisfaction about our food and beverage proposal. We would like to say to you and... More 

Pilsen, Czech Republic
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 15 May 2015

We arrived to the resort quite tired. Finally we got a better room than we paid for and I can say it was the best thing that could happen to us. Staff at reception, in the restaurants and our cleaning lady were amazing. As regards the other as the man who was in charge of us, we can say that... More 

Helpful?
4 Thank honzaknot
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We really appreciate any kind of feedback. In fact, we are proud of that our gastronomy offer, accommodation and excellent services provided by our staff have surpassed all your expectations. Nowadays we understand that a genuine... More 

1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 May 2015 via mobile

It's my fourth day here and I love it, it's so quiet and peaceful. I've read a lot of bad things about this hotel that I don't quite understand.. One thing is the beds being taken at 7AM, I don't know where these people are looking unless it's the beach. I will upload a photo because there are about 10... More 

Helpful?
9 Thank sophsterx
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our The Royal Suites Turquesa by Palladium as your vacation destination to spend your holiday’s experience as well as, by letting us know about it. We also appreciate your compliments to our staff, as it is due to their politeness and dedication that we... More 

1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 May 2015 via mobile

Forgive me, as I am writing this on my phone. We are just about to leave the Royal Suites for the second time. I really don't know why people complain about the service or quality of the food because this place is great. Just a note, if you treat servers like garbage, you shouldn't expect to get attentive or kind... More 

Helpful?
8 Thank Noreeks
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much by taking some of your precious time to review your experience at The Royal Suites Turquesa by Palladium, also your kind appreciation to our property and your constructive comments are very valuable to us. We are so excited of learning we were able to meet your expectation especially with our food and beverage´s proposal.... More 

Gatineau, Canada
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 May 2015

We stayed at the RST (our 2nd home away from home) from April 25 to May 2, 2015. As loyal clients of the Palladium Hotel Complex in Punta Cana since 2000, we've now stayed at the RST the past 3 consecutive years. Once again we had a great time! The RST has gone through many renovations (since last year). The... More 

Helpful?
5 Thank BavaroBeach17
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much by taking some of your precious time to review your experience at The Royal Suites Turquesa by Palladium, also your kind appreciation to our property and your constructive comments are very valuable to us. We are so excited of learning we were able to meet your expectation especially with our food and beverage´s proposal.... More 

Sacramento, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 May 2015

I will start with the few good things this hotel offered. Beach quality was excellent, nice sand water and views. Swimming pools were nice. Appearance of rooms were nice. The far greater poor things about this place were: Staff was unfriendly, didn't seem happy, spoke poor English, Slow and inattentive Food was very hard to come by if you wanted... More 

Helpful?
5 Thank Dan S
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Foremost I would like to thank you by choosing The Royal Suites Turquesa by Palladium as the place to spend your recent holidays as well as for letting us know about your inquietudes. We attach a great importance to your comments and they are taken with our maximum interest. We carefully reviewed and studied your observations about some... More 

6,202 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5772)
Viewed
Pool/Beach Area (1148)
Viewed
Hotel & Grounds (887)
Viewed
Dining (433)
Viewed
View from Room (181)
Viewed
Room/Suite (1051)
Viewed
Family/Play Areas (40)
Viewed
Bathroom (76)
Viewed
Business Centre/Function Rooms (7)
Viewed
0:41
Videos (1)
Viewed
Other (1948)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (416)
Viewed
Amenities (13)
Viewed
Beach (30)
Viewed
Cabana Suite Swim-Up (89)
Viewed
Pool (37)
Viewed
Dining (11)
Viewed
Romance Suite Swim-Up (109)
Viewed
The Hotel (127)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (5)
Viewed
Dining (2)
Viewed
Hotel & Grounds (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Punta Cana hotels
1.9 km away
Secrets Royal Beach Punta Cana
24.5 km away
Sanctuary Cap Cana by AlSol
Sanctuary Cap Cana by AlSol
#4 of 110 in Punta Cana
5,096 reviews
1.9 km away
Barcelo Bavaro Beach - Adults Only
Show Prices
Show Prices
Show Prices
3.3 km away
Iberostar Grand Hotel Bavaro
1.9 km away
The Reserve at Paradisus Punta Cana
6.4 km away
Majestic Colonial Punta Cana
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM1,197 - RM2,814 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Odigeo, BookIt.com and Jetsetter so you can book your The Royal Suites Turquesa by Palladium reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#11 Casino Hotel in Punta Cana
#14 Top resorts Hotel in Punta Cana
#16 On the Beach Hotel in Punta Cana
#17 Luxury Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travellers.
492 questions
Ask a question

See all questions (492)

Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 3rd floor and it wasn't noisy at all, was nice too because if it rained we could hear it , which was a nice plus!”
 of 5 bubbles pamgV6074QQ, 30 Nov 2016 | Read review
“Ask for non smoking room”
 of 5 bubbles 524sharas, 29 Nov 2016 | Read review
“Ask for end unit with swim up quiet and nice view!”
 of 5 bubbles Money4Nothing783, 27 Nov 2016 | Read review
“Really think about what you want in your vacation”
 of 5 bubbles caitlins595, 26 Nov 2016 | Read review
“We paid extra for swim up pool. It was well worth it and a great time!”
 of 5 bubbles , 26 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay