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Sanctuary Cap Cana by AlSol

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Sanctuary Cap Cana by AlSol
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4,425 Reviews from our TripAdvisor Community

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Traverse City, Michigan
Reviewed yesterday NEW

Our room was spacious and any maintenance issues that arose were addressed immediately. We were happy with the variety of restaurants and excellent service!! It was so convenient to have a place on the beach to grab a bite to eat for lunch or a snack. The bellmen(Carlos and Javier Gonzales) were friendly and helpful. Baby Face (that's his nickname...

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Thank David975_12
Houston, Texas
Reviewed yesterday NEW

My fiance and I selected Sanctuary as our destination to honeymoon based on a few factors - it had a non-stop flight deom Houston, had great reviews, was intimate & quiet but offered activities, and offered beach front rooms. After debating between the Castle and the Villas, we decided to stay in the Villas on the beach with butler service....

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3Thank katieq832
Warrior, Alabama
Reviewed 2 days ago NEW

Beautiful resort! Great food! Great staff! To say we enjoyed our vaction would be an understatement! You can not go wrong if you choose this resort! The staff goes above and beyond to ensure your stay is nothing but the best! Highly recommend for couples, honeymoon, or anniversary trips!

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1Thank AELMORE416
Houston, Texas
Reviewed 2 days ago NEWvia mobile

On our last of 5 nights in Villa 2011. The property is in a beautiful location and the villa is well appointed with a nice back porch and yard. The bed is very comfortable and the air conditioning works well. The property pools are clean, the property itself is very clean and the staff is friendly. The rooms come with...

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1Thank PatriceSutherland
Central Mexico and Gulf Coast, Mexico
Reviewed 3 days ago NEWvia mobile

If you want celebrate your honey moon or wedding anniversary is a perfect option, delicious restaurants only adults, Wonderful environment, all crew help you enjoy in every moment your holiday, you really feel you happy in this place

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Thank Migoper
Fred454
Reviewed 4 days ago NEW

Beautiful location and incredibly clean beach. The best customer service I have ever experienced. Went with a friend for a 5 day get away. Ate in a different spot each night. Breakfast buffet was impressive.Hotel very clean and safe was looking for an easy get away, no brainer and it was more than that room was beautiful. Would go again

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Thank Fred454
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Fred454. Taiguey!! On behalf of myself and all the staff at Sanctuary Cap Cana, I would like to thank you for having chosen us for your stay in Punta Cana. Your opinion is so important to us and we are glad to know that you enjoyed all our facilities and restaurants. We will be more than honored to receive...

Rahway, New Jersey
Reviewed 4 days ago NEW

Romantic, relaxing with a spectacular view. We loved it....... everything was excellent! Good service, good food, good drinks, and a beautiful locations!! Now we are planing our next trip with the entire family.

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1Thank 31inesq
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear 31inesq, Taiguey!! Thank you for choosing Sanctuary Cap Cana! It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain our Resorts brand standards. Your feedback has been shared to the team as a motivation to...

Cherry Hill, New Jersey
Reviewed 4 days ago NEW

The resort was absolutely stunning with attention taken to each amenity. It was not over populated with guests so we felt like we were the only ones there at times which was quite peaceful. If you're looking for loud music and party goers, this is not the place for you. Stay only if you seek a relaxing vacation with gorgeous...

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1Thank luxurytraveling465
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear luxurytraveling465, Taiguey!! Thank you for sharing your experience on Tripadvisor! I am glad to hear we contributed to give you good memories. I am delighted to read you found our hotel spotless and our staff attentive, its great feedback. In the meantime, we have noted your comments about food with the concerned department in order to ensure we maintain...

Reviewed 5 days ago NEW

As we do not ordinarily write reviews we thought that this one was well deserved and wanted to make sure that everyone was aware of what this resort offers. Great food, great entertainment, a beautiful property and rooms, clean and above all awesome staff. Every single staff member had great attitudes and made it their job to be friendly and...

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1Thank Jeff S
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Jeff S, Taiguey!! Thank you very much for choosing our Resort as host to your holidays. It is an honor to know how much our hard work and effort manage to make your holidays memorable and unique. Please know that our goal is to provide you at all times an outstanding service, being very attentive towards your needs and...

Marlborough, Massachusetts
Reviewed 5 days ago NEW

My husband and I really enjoyed Sanctuary. The buffet and restaurants were excellent. Service was very good and professional. We were upgraded to a villa, which was nice, but we lost the ocean view we had with our original reservation. The beach was excellent. Get out there early as many reserve chairs, umbrellas and cabanas early! Overall very quiet and...

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2Thank DeniseA698
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear DeniseA698, Taiguey!! Thank you very much for choosing Sanctuary Cap Cana Resort as host to your previous holidays. I feel pleased to know how much you enjoyed our Resort and room facilities, as well as how we manage to exceed your expectations by providing you an outstanding service and by being very attentive and accomplish your every needs. I...

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM1,580 - RM2,882 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
#37 Spa Hotel in Punta Cana
#38 On the Beach Hotel in Punta Cana
#38 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
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Questions? Get answers from Sanctuary Cap Cana by AlSol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the beach are private and very convenient. Well worth the extra money.”
jeffsH7465VJ, 19 Apr 2017 | Read review
“More modern rooms in the Castle section, more traditional rooms in the Colonial section. Older rooms have noisier Aircon.”
stuart244, 19 Apr 2017 | Read review
“There is a variant of different rooms, we would choose the beach front villas - there are other villas without access to the beach/sea”
kalesco, 18 Apr 2017 | Read review
“Villas are secluded and large. Far side of the castle gets noise from public beach. Swim outs are very secluded (most of castle rooms are).”
PSU98, 17 Apr 2017 | Read review
“All rooms are nice, but level 2 or 3 near the lobby had the best views for the standard room rate.”
  • Castle Suite 1040
mikeheidl, 16 Apr 2017 | Read review
5 of 5