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Sanctuary Cap Cana by AlSol

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Sanctuary Cap Cana by AlSol
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5,133 Reviews from our TripAdvisor Community

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Showing 4,471: English reviews
Kansas City, Kansas
Reviewed yesterday NEWvia mobile

I'm beyond pleased. Nathanael the entrance person is awesome and looks like Steph Curry. Genesis bartender at love bar knows his mixes. Pools are beautiful. Staff great but I still prefer Cancun Excellence because Sanctuary room service is atrocious! If u enjoy small helpings during your meal and believe room Service will help. Think again. It's worse than going to...

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Thank John E
Central Portugal, Portugal
Reviewed yesterday NEWvia mobile

Days in the paradise. Sanctuary it's a beautiful place for couples. It's so relax, everybody is kind, friendly, charismatic and always with a big smile. We met Nicole the greeter. She always were taking care of us. She has very good information about the activities in the resort, you can ask her about everything . Also the entertainment staff is...

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Thank stefannyg04
Reviewed yesterday NEWvia mobile

Me and my boyfriend spent just a few days and the experience was great. We love all the people in the resort. Just for a few problems like the air conditioner in our room and other basic thing like the lamp in the room. But the entire staff makes us feel VIP. The all entertainment staff are amazing. Nicole and...

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Thank DayLaCruz07-1
Toronto
Reviewed yesterday NEW

Recently stayed with a group of industry professionals on an incentive and we were impressed with the facilities, the service and the work done specifically for us by Rosie Batista ensuring that our group was well taken care of. Special shout out to Margarita our server by the pool, Sandro at the Casabella who made breakfast special and Cesar and...

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Thank LuvLux
Reviewed yesterday NEW

Room in hotel was an amazing junior suite, beautifully decorated (although in need of some repairs). Scenery in and around the hotel was beautiful. Food in all restaurants was fantastic. Only minor issue was not understanding the conventions for tipping despite all-inclusive (although this is because we are from Europe, the Americans seemed fine). Stand-out staff members: Conan, Federico, Martin...

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Thank Tristan G
Toronto, Canada
Reviewed yesterday NEW

This Sanctuary resort by Al Sol is right on the beach at Cap Cana and it's definitely a beautiful setting. The many pools are picturesque - from the infinity pool by the Ocean Bar, to the main pool that is steps away from the beach. The beach is small but kept clean, as are all the grounds. They have 5...

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Thank peachemma
Reviewed yesterday NEWvia mobile

Beautiful pools! Private beach! The MOST AMAZING staff that will learn your name and greet you with a smile every time. I highly recommend Mr. New York's fitness classes. The food is delicious. It's paradise. Kelvin makes amazing drinks- ask for him! We played volleyball with Angel and Mr. Talent (great names) they are ALL SO FUN. Bernando at the...

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Thank Bailey C
Evans, Georgia
Reviewed yesterday NEWvia mobile

Am here to celebrate my husbands birthday and cant say enough aboit how wonderful trip is. Miguel is our butler and is beyond fabulous, Mr. New York is awesome and has fun water aerobics class!!! New York and the Entertainment team makes the day fun!!! Kevin Hart and Frederico as well. Alejandra at our villa check in has been so...

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Thank TammyLynn10s
Reviewed yesterday NEWvia mobile

From the foam party to our rooms everything was amazing! Resort was gorgeous, entertainers always kept us busy Food was yummie! People we so friendly, Pool bartender we always ready to serve Thank you guys 😘

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1Thank Vikki A
Washington DC, District of Columbia
Reviewed 2 days ago NEWvia mobile

My first time in punta cana was around 1985 and I have to say that since then, the area has developed significantly and it offers many resorts, but Sanctuary is a must do for adults. Great architecture, rooms and service. Food and drinks are exquisite. Everyone wants to make sure that are having a great time. We had a little...

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1Thank Jiev16
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Jiev16 Taiguey!! Thank you very much for choosing Sanctuary Cana Cana Resort as host to your previous holidays. I feel pleased to know how much you enjoyed our Resort and room facilities, as well as how we manage to exceed your expectations by providing you an outstanding service and by being very attentive and accomplish your every needs. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM1,486 - RM3,147 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
801 questions
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San Antonio, Texas
over a year ago

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Questions? Get answers from Sanctuary Cap Cana by AlSol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Castle area further away from main hotel but seemed to have better quality rooms”
 of 5 bubbles 942tristang, 6 Dec 2016 | Read review
“Castle rooms are nicer, with a better view but are more expensive.”
 of 5 bubbles peachemma, 6 Dec 2016 | Read review
“If you want quiet all the time, stay clear of rooms toward pool...loud music a few times a day for zumba and pool games”
 of 5 bubbles MedMile, 5 Dec 2016 | Read review
“1001-1005 private, large quiet beach close. No noise at night. Villas 1001-1005 are one bedroom,1006 and 1007 2bedroom.”
 of 5 bubbles RPH3, 5 Dec 2016 | Read review
“We love staying in The Castle. The Ocean Tappas Lounge was quiet and more our style.”
 of 5 bubbles jeanellenevans, 5 Dec 2016 | Read review
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