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Sanctuary Cap Cana by AlSol

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Sanctuary Cap Cana by AlSol
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4,433 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

The first weekend of April 2017, my fiance and I stayed at Sanctuary Cap Cana and had the most wonderful time. We were celebrating the first week of our engagement and were so pleased. When we arrived, a very nice bellman greeted us and took our luggage. Then, another very nice man sat us down, provided us with some champagne...

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Thank Laura D
Wichita, Kansas
Reviewed yesterday NEWvia mobile

Resort personal are good but beware of the charges on your credit card. Mine did not match what I was quoted and couldn't have been off that much even allowing for exchange rate differences. Internet was spotty and the people restocking the rooms need to pay more attention to what needs restocked.

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Thank tjict
Toronto, ON
Reviewed yesterday NEW

We have traveled many times to Mexico. Had never been to Dominican and thought we should give it a go. We chose to book a highly rated resort for the best chance of having a great experience. We were a bit disappointed. The food was good for the most part (not as good though as the top mexican resorts like...

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Thank McGras_Family
Reviewed 2 days ago NEWvia mobile

My first trip to Sanctuary Cap Cana with family and friends was the best trip ever!!! Amazing staff, food, and beach! We hung out at the pool most days and it was amazing! There's a really good snack bar by the beach Stanly. We went to the love bar every night for the Miguel and Micol special!! They were awesome...

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1Thank Suzie-Ann G
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Suzie-Ann G, Taiguey!! Receive our warmest regards from Punta Cana, Thanks for the lovely comments you’ve made about the great treatment given by our dear staff! and for choosing our resort for your special holidays. Thanks as well for the shout out to Stanly, Miguel and Micol Baby Face, Black Angel, Nicole and Sander who went above and beyond...

Lee's Summit, MO, United States
Reviewed 3 days ago NEW

Our travel agent listened to the requests we had for a new place to go for our 40th anniversary trip...not too large, on the beach, private pool if possible along with other pools and not over the top expensive. She delivered all of the above with the Sanctuary at CapCana by AlSol. It was a resort we would return to...

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Thank Gerard J. S
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Gerard J. S, Taiguey!! Thank you very much for staying at Sanctuary Cap Cana, and congratulations on your 40th anniversary!. I am delighted that you enjoyed the hotel facilities and our service. Thank you for the great review and for recommending our hotel to future travelers. We look forward to your next visit. Sincerely,

Boston, Massachusetts
Reviewed 3 days ago NEW

A group of six of us just returned from Sanctuary Cap Cana. It was lovely. We were not able to get into our room until 3pm so we spent about 3 hours eating and sitting by the pool. Not a bad way to wait. No one asked us about a review in exchange for free wi-fi which I was happy...

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1Thank 39donna
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear 39donna, Taiguey!! We would like to thank you for choosing our Sanctuary Cap Cana resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant...

Traverse City, Michigan
Reviewed 4 days ago NEW

Our room was spacious and any maintenance issues that arose were addressed immediately. We were happy with the variety of restaurants and excellent service!! It was so convenient to have a place on the beach to grab a bite to eat for lunch or a snack. The bellmen(Carlos and Javier Gonzales) were friendly and helpful. Baby Face (that's his nickname...

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1Thank David975_12
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear David975_12, Taiguey!! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take...

Houston, Texas
Reviewed 4 days ago NEW

My fiance and I selected Sanctuary as our destination to honeymoon based on a few factors - it had a non-stop flight deom Houston, had great reviews, was intimate & quiet but offered activities, and offered beach front rooms. After debating between the Castle and the Villas, we decided to stay in the Villas on the beach with butler service....

Review collected in partnership with this hotel
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5Thank katieq832
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear katieq832, Taiguey!! I appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sanctuary Cap Cana. It is wonderful to read that you’ve enjoyed your stay, specially the relaxing ambiance you found at our property. Please be confident that we’ve shared your kind comments with our team as motivation to keep up...

Warrior, Alabama
Reviewed 5 days ago NEW

Beautiful resort! Great food! Great staff! To say we enjoyed our vaction would be an understatement! You can not go wrong if you choose this resort! The staff goes above and beyond to ensure your stay is nothing but the best! Highly recommend for couples, honeymoon, or anniversary trips!

Review collected in partnership with this hotel
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1Thank AELMORE416
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear AELMORE416, Taiguey!! Thank you very much for choosing Sanctuary Cap Cana Resort as host to your previous holidays. I feel pleased to know how much you enjoyed our Resort and room facilities, as well as how we manage to exceed your expectations by providing you an outstanding service and by being very attentive and accomplish your every needs. I...

Houston, Texas
Reviewed 5 days ago NEWvia mobile

On our last of 5 nights in Villa 2011. The property is in a beautiful location and the villa is well appointed with a nice back porch and yard. The bed is very comfortable and the air conditioning works well. The property pools are clean, the property itself is very clean and the staff is friendly. The rooms come with...

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2Thank PatriceSutherland
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear PatriceSutherland, Taiguey!! Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We are glad in general you had a pleasant stay and that our team managed to make your stay pleasant. With this said, we look forward to have the honor...

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM1,501 - RM2,871 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, BookIt.com, Hotwire, Hotels.com, Priceline, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly, Cancelon and Cheap Tickets so you can book your Sanctuary Cap Cana by AlSol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
#37 Spa Hotel in Punta Cana
#38 Luxury Hotel in Punta Cana
#38 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
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Questions? Get answers from Sanctuary Cap Cana by AlSol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Everything was great with our room. The room was kept clean and fresh linens and supplies were supplied each day.”
gerardjs2015, 24 Apr 2017 | Read review
“Rooms on the beach are private and very convenient. Well worth the extra money.”
jeffsH7465VJ, 19 Apr 2017 | Read review
“More modern rooms in the Castle section, more traditional rooms in the Colonial section. Older rooms have noisier Aircon.”
stuart244, 19 Apr 2017 | Read review
“There is a variant of different rooms, we would choose the beach front villas - there are other villas without access to the beach/sea”
kalesco, 18 Apr 2017 | Read review
“Villas are secluded and large. Far side of the castle gets noise from public beach. Swim outs are very secluded (most of castle rooms are).”
PSU98, 17 Apr 2017 | Read review
5 of 5