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    Sanctuary Cap Cana by Playa Hotels & Resorts

    Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
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    01/01/2018 02/01/2018
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    Traveller (7028)
    Room & Suite (1494)
    Pool & Beach (1408)
    Overview
    • Excellent73%
    • Very good18%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “blue marlin” (931 reviews)
    “love bar” (363 reviews)
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    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (4,958)
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    1 - 5 of 4,361 reviews

    Reviewed yesterday

    My wife and I vacationed at Sanctuary from Nov.23rd to Dec.1st. I could go on and on about the resort but all you need to do is read other peoples reviews. This place is very nice and you won't be disappointment or shouldn't. We have...More

    Thank Bob12515
    Reviewed yesterday

    We just came back after a week's stay - the resort is beautiful - we stayed in the monarch villa -the villa was literally right on the ocean - spectacular view - the staff at this resort was by far the best - friendliest staff...More

    Thank Debra H
    Reviewed 2 days ago

    Very nice uncrowded pools. Bar staff was great. Food could be better. Room service took over 2 hours to come. The chicken and fish at the beach grill was my favorite. Loved the ambiance at night time. The foam party was a lot of fun...More

    Review collected in partnership with this hotel
    Thank shelbyc265
    Reviewed 4 days ago

    It's all about the Staff...We went for a friends Birthday party and this was our second time at this resort. We had over 100 people and I didn't hear one single complaint. One person said, "I've stayed at a better hotel, but the staff here...More

    1  Thank Kennyon S
    Response from Kawana P, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded 3 days ago

    Dear Kennyon S, Taiguey!! First and foremost allow me to thank you very much for choosing Sanctuary Cap Cana by Playa Hotels & Resorts as host to your holidays. It is an honor to read such kind review that highlights important aspect of our Resort...More

    Reviewed 4 days ago

    The resort is immaculate. The staff is super friendly, the facility is very clean and the beach is amazing. The only reason I didn't give it a 5 circle (5 star) rating is because the food service could use some improvement. The food is extremely...More

    Review collected in partnership with this hotel
    Thank Lorne P
    Response from Kawana P, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded 3 days ago

    Dear Lorne P, Taiguey!! Thank you very much for choosing Sanctuary Cap Cana by Playa Hotels & Resorts as host to your previous holidays. I feel pleased to know how much you enjoyed our Resort and room facilities, as well as how we manage to...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$316 - US$662 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Romantic Hotel in Punta Cana
    • #27 Spa Hotel in Punta Cana
    • #28 On the Beach Hotel in Punta Cana
    • #29 Luxury Hotel in Punta Cana
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 174
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, TravelUp, BookIt.com, Orbitz, Travelocity, Hotwire, TripOnline SA, HotelQuickly, Cancelon and Evoline ltd so you can book your Sanctuary Cap Cana by Playa Hotels & Resorts reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • La Altagracia Province >
    • Punta Cana
    • Also Known As
    • Sanctuary Cap Cana Hotel Punta Cana ,
    • Sanctuary Cap Cana Resort
    Add Photo Photos
    Traveller (7028)
    Room & Suite (1494)
    Pool & Beach (1408)
    Dining (597)
    Hotel & Grounds (3859)
    Bathroom (83)
    Family and Play Areas (26)
    Business Centre & Event Rooms (10)
    Nearby
    Nearby HotelsSee all 440 hotels in Dominican Republic
    Alsol Del Mar
    984 reviews
    .79 km away
     
    Secrets Cap Cana Resort & Spa
    1,857 reviews
    1.62 km away
     
    Nearby Restaurants
    Little John
    600 reviews
    .56 km away
    Blue Marlin
    177 reviews
    .06 km away
    La Mona Nouvelle Cuisine
    150 reviews
    .42 km away
    Sanctuary Town
    17 reviews
    .19 km away
    Nearby Attractions
    Hoyo Azul
    2,690 reviews
    4.59 km away
    Juanillo Beach
    615 reviews
    .79 km away
    Indigenous Eyes Ecological Park & Reserve
    770 reviews
    4.94 km away
    Marina Cap Cana
    168 reviews
    4.11 km away
    Ask a question
    Questions & Answers
    slange1
    16 December 2017|
    Answer
    Response from slange1 |
    Thank you-they have responded
    0
    Votes
    Allison R
    Hello! My significant other and I booked a honeymoon suite for April of next year which we are so excited for. I do have a few questions and concerns after reading many reviews that have caused my confusion. I read that some honeymoon suites are better than others depending on what room they put you in... is this true? I read room 3047 was the best but when I called to ask about it, the staff said it is an “imperial suite” although it’s listed as a “honeymoon suite” in reviews. Another question I have is are all of the restaurants in Sanctuary Town included in the all inclusive package? As well as the beers in the world bar there? Some reviewers mentioned paying extra for Coronas. Not sure why. And last, is it true that the restaurants rotate every day for when they will be open? I assumed every restaurant would be available to dine at daily. Hope to hear back.
    8 December 2017|
    AnswerShow all 6 answers
    Response from LISAWiltshireEngland | Reviewed this property |
    The steak house and Italian restaurant closed one night in the week when we were there , you won't be stuck for choice though , the pizza restaurant was the only other one we used all 3 were lovely and did not have to pay... More
    1
    Vote
    Maria T
    4 December 2017|
    Answer
    Response from flipflop_man | Reviewed this property |
    Hi, I have just sent you a PM with the contact details
    0
    Votes
    Room Tips
    "Castle is quieter"
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    "Castle is awesome"
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    "Higher floors have better views !"
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    "We were in a beach view 2nd floor Junior suite,,,,,and loved it!"
    Read review
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