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See all 113 hotels in Punta Cana

Sanctuary Cap Cana by Playa Hotels & Resorts

5,001 reviews
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Traveller (7106)
Room & Suite (1502)
Pool & Beach (1425)
Overview
  • Excellent73%
  • Very good18%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
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Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Reviews (5,001)Write a Review
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3,080
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289
128
84
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1 - 5 of 4,402 reviews
Reviewed yesterday

My husband and I booked a 5 night getaway looking for rest & relaxation and this was a good choice. The resort was beautiful as was the room and the view from the balcony. We stayed in an ocean view castle suite, which was very...More

Thank spotters
Reviewed 2 days ago via mobile

It’s taken me awhile to get around to reviewing our stay at the Sanctuary, but it is fair to say it was a great trip. This last stay was our third time returning to the resort. It is a great property, I love the Cap...More

3  Thank Suzysme
Response from Kawana P, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded yesterday

Dear Suzysme, Taiguey!! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our...More

Reviewed 2 days ago

The resort is adults only and all inclusive. The staff was extremely friendly and was there to assist in anyway possible to make your stay a pleasant one. There were several dining venues to choose from. The best one for dinner was the Steakhouse, where...More

Thank AnneandJoetrips
Response from Kawana P, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded yesterday

Dear AnneandJoetrips, Taiguey!! Thank you very much for choosing Sanctuary Cap Cana Resort as host to your previous holidays. I feel pleased to know how much you enjoyed our Resort and room facilities, as well as how we manage to exceed your expectations by providing...More

Reviewed 3 days ago

Why we went and when: My boyfriend and I took the week before veteran's day weekend (2017) to get away from the Northeast cold and the bustle of the upcoming holiday season. It was such a relaxing time. The moment we arrived and checked-in, they...More

Thank Kate S
Response from Kawana P, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded yesterday

Dear Kate S, Taiguey!! We would like to thank you for choosing Sanctuary Cap Cana as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on...More

Reviewed 4 days ago

We went for a three day weekend stay and enjoyed every minute of it. The design and decorations are evidence of competent architects, very functional and beautiful to look at. We didn't have a chance to check all of the restaurants, but from what we...More

1  Thank Regan A
Response from Kawana P, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded yesterday

Dear Regan A, Taiguey!! I appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sanctuary Cap Cana . We are overjoyed to read that you’ve enjoyed your stay. I was delighted that you’ve enjoyed all the details...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$373 - US$821 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Punta Cana
#27 Spa Hotel in Punta Cana
#28 On the Beach Hotel in Punta Cana
#29 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$373 - US$821 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Punta Cana
#27 Spa Hotel in Punta Cana
#28 On the Beach Hotel in Punta Cana
#29 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (7106)
Room & Suite (1502)
Pool & Beach (1425)
Dining (613)
Hotel & Grounds (3896)
Bathroom (83)
Family and Play Areas (26)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Kevin K
21 January 2018|
AnswerShow all 2 answers
Response from Suzysme | Reviewed this property |
Adult only now.
0
Votes
JAckerly
20 January 2018|
Answer
Response from Rachel N |
$1 dollar = $48 pesos which really isn’t a lot, (my family is from the DR) I would suggest tipping at least $3 for average service and $5 for excellent service. I’ve visited here about a year ago and it was great the staff... More
1
Vote
JPytlarz
19 January 2018|
Answer
Response from flipflop_man | Reviewed this property |
Hi, I have just sent you a PM with the e_mail address for the best person at the property who will be able to provide you with all the information you require. Have a great trip
0
Votes
Room Tips
"Check for excursions to Saona for beach time."
Read review
"ask for your preference"
Read review
"Villa are well worth it although it appears that all of the rooms have nice views of the ocean."
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"The castle part of the hotel is quieter."
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