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Grand Bahia Principe Punta Cana

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6,258 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Punta Cana
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Showing 4,085: English reviews
Reviewed 20 December 2014

The manager named Hector is the best. He took real good care of me and my friends. Boo yah. Apparently this thing needs to be 200 characters long so. Ya I had really time. All the staff was really nice. The weather was perfect. The food was decent. And the drinks never stopped!

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Helpful?
Thank Miccckkkkk3
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, I am delighted to know that the personal attention you received made you feel that we really cared about you. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. Thank you for highlighting our friendly and helpful staff, specially Hector. We will love to have...

Kitchener, Canada
Reviewed 20 December 2014

This resort is terrible! To large, poor service! Very disappointing for a Bahia Principe. My husband and I have travelled to several Bahia resorts, this one is the worst! Terrible food and way to many people! Definitely not a five star!

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Helpful?
8Thank Tee2580
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, We would like to extend our most sincere apologies for any inconveniences you may have experienced. It is very sad for us to know that you did not like anything here. Kind regards, Aynes de la Cruz Bahia Principe Bavaro Resort

Peterborough, Canada
Reviewed 19 December 2014

Pros: great weather, excellent pools, easy check in and out, lots of little shops, good BBQ A La Carte and Oriental a la Carte, mini fridge with some pop and beer, entertainment was good Cons: room smelled of urine and when requested a Room change this was done but now had to climb three flights of stairs. Wi fi free...

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Helpful?
1Thank autumntreasures
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, I am glad to find out that there were some aspects you find worth to mention, like the excellent pool and good Restaurants. We are really sorry for not being able to fulfill your expectations with some services. We apologize for any inconvenience you may have experienced. Thank you for your comments and looking forward to welcoming you...

Bradenton, Florida
Reviewed 19 December 2014

I just got back from an 8 day stay at the Grand Bahia Principe Punta Cana. This was my second trip to the DR. I enjoyed the Grand Bahia Principe so much I had to return. The beach is one the most beautiful in or near Punta Cana. The staff is above excellence with friendliness and customer service. The corporation...

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Helpful?
2Thank Pamela E
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Pamela, We are very pleased to read that for you enjoyed so much our Grand Bahia Principe Punta Cana and want to return, and to know that on the second visit you found it even better than the first. Thank you for mentioning our beautiful beach, friendly customer service and the spacious and relaxing rooms. Looking forward to welcome...

Iqaluit, Canada
Reviewed 19 December 2014

Went to this hotel on November 21, 2104 for a week for a friend’s wedding, I knew even before travelling there what to expect as I had been to a few Gran Bahia Principe’s in other countries and have always found them way to big. Don't get me wrong it was a great hotel and the people were friendly (at...

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Helpful?
2Thank VanessaGriffin
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Vanessa, We apologize if you felt you did not receive the service you were entitled to in some aspects. Please allow us to inform you that, despite the size of our Resort, appropriate measures have been taken in order to ensure guest satisfaction and expected quality of each of our services. Thank you for highlighting the cleanliness of the...

Toronto, Canada
Reviewed 19 December 2014

It was great experience. I cant think of anything bad I traveled with 2 kids. Service was 10/10. Nice room all new. I cant think of anything negative. The beach was very wavy we spent time at the pool.

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Helpful?
Thank Bigb0007
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear guest, It is delightful to read that you enjoyed a great experience in this amazing place. It is good to know that you don´t have any negative to say about your stay. Hope to see you soon!!! Vianca Graciano Bahia Principe Bavaro Resort

Timmins
Reviewed 18 December 2014

We were there the last week of September for a 7 day stay. My wife and I loved the service...from the room service to the attentive staff in all restaurants and buffet. You will read many reviews that complain about this and that...We could not find any room for improvements. Room was clean every day with little extras left for...

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Helpful?
2Thank Mario P
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Mario, Please allow us to reassure that we are happy to read that you and your wife loved the experienced here and the good services you received. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence. I would like to welcome you once again and continue...

Toronto
Reviewed 18 December 2014

If you are doing research on this place, AVOID IT, unless trailer trash is what you seek. The locals run this place on the weekends, top shelf for them, nothing for the visiting tourists. The pools have not been cleaned in months. You can see the “Ring of Oil” around the Pool Island. The food was OK but guests have...

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Helpful?
6Thank CounrtyCityBoy
PrivilegeClub, Manager at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, On behalf of Bahia Principe Privilege Club we would like to thank you for taking the time to post this review about your experience at Grand Bahia Principe Punta Cana. We are truly sorry to learn your expectations were not met, —yet we appreciate receiving your very constructive feedback as it allows the Management to address the quality...

Reviewed 18 December 2014

Ive benn to the grand bahia in riviera maya and it was amazing. This one was so bad, Food was horrible, annimation made me want to sleep. Restaurant a la carte were the worst restaurant ive benn in my life. Got sick. JUST DONT GO THERE.

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Helpful?
5Thank Danai06
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, I sincerely want to extend our most sincere apologies for the inconveniences or difficulties you have experienced during your stay. We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. Best regards, Vianca Graciano Bahia Principe Bavaro Resort

Fairland, Oklahoma
Reviewed 18 December 2014

As usual, I have given myself a few months to digest my trip. 3 of my girlfriends and I went to this resort in early august. This was all four of our first trip without our parents out of the country. (ages 21-25) This was sort of a last minute decision of where we were going. We booked maybe 2...

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Helpful?
2Thank Jessica B
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Jessica, I apologize for any inconvenience you may have experienced. We regret for the impression you could perceive for the language barrier with some of our staff members. Please allow us to inform you that we continuously work with our Human Resources and Quality departments to reinforce the training of our personnel. We strongly believe that our guest’s satisfaction...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free Internet
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Hot Tub
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools Jacuzzi Sun terraces Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, multi-sports court Water activity centre Motorised sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Meeting and convention room 1 buffet restaurant and 5 speciality restaurants Japanese restaurant 16 bars Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 756 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Fully-equipped bathroom with Jacuzzi, hair dryer and a full range of amenities Balcony or terrace Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) WiFi (additional charge) Club Golden Junior Suite (See page 18 Club Golden, Club Hacienda). Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club for children aged 4 to 12 Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teen's club Other Services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (1h per day free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request and subject to circumstances ... more   less 

Additional Information about Grand Bahia Principe Punta Cana

Address: Crta. Arena Gorda, Punta Cana 9999, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: RM772 - RM1,755 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Punta Cana 4*
Number of rooms: 756
Reservation Options:
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Also Known As:
Gran Bahia Principe Punta Cana Hotel Punta Cana
Punta Cana Gran Bahia Principe
Hotel Style:
#18 Romantic Hotel in Punta Cana
#24 Family Hotel in Punta Cana
#34 Casino Hotel in Punta Cana
#49 Top resorts Hotel in Punta Cana
#50 Spa Hotel in Punta Cana
#50 Luxury Hotel in Punta Cana
#52 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Punta Cana staff and other travellers.
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Questions? Get answers from Grand Bahia Principe Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is not a 5 star hotel its tired and needs tlc”
 of 5 bubbles robbies406, 17 Jan 2017 | Read review
“Resort big so if u want to be closer to beach or lobby make sure to request this”
 of 5 bubbles O1843KCstephanieh, 15 Jan 2017 | Read review
“Best location is near the beach”
 of 5 bubbles RachelSanelli, 14 Jan 2017 | Read review
“Stay away from the pools if you want quiet. Second floor is best, no unwanted crawlies, and no extra heat from being on the third floor.”
 of 5 bubbles cruella0621, 12 Jan 2017 | Read review
“Stay near lobby towers for easy restaurant access, stay in tower 12 or lower”
 of 5 bubbles pariluna, 7 Jan 2017 | Read review
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